Havells — Complaint about Your Service Team Member or Engineer

Address:Sirsa, Haryana

Dear Sir, Please Read Carefully i put my complaint on 7/5/15, call no EE072322, our blender jar not working correctly, your Engineer came on 9th and change the rotating plastic part below the jar, it is very much much different than original one, after 6-7 days we are going to make the banana shake in blender and suddenly the steel blade came out in jar, and jar has been jammed with the machine, the we direct call the gurujant, the technician came before who came before ( mobile number - [protected] ), after waiting of 2 days and so many calls, he not came, then i again give a complaint 17 or 18 on your website call no, EE172049, then the same engineer came again, and he used pliers and other instrument to separate the machine and blender, then he break the lock of both, and he said he will come next days to change the lower part, lock of machine and blade of the blender and on 18th the message came from your website your problem has been resolved, then he came on today (21/5/15), with a very old jar, and he told me to change the jar, but i refuse it, because it looks like very old, then he separate the lower and upper part of old blender jar and interchange with my new original lower part of blender with blade, my upper part of jar is remains same and he change lower part with blade old one. i have a full video recording of that person who change my original jar with old jar, if you want then i will give you . What i want 1. Please change my jar bottam and blade with original one. 2. Your technician name gurujant mobile number [protected] or havells dealer i don't know who is behind this type of duplicate work, that persons seriously going down or drop down the havells brand name or image by changing the original product with duplicate or old one, it can be really a big crucial disadvantage of havells in my city . people will not buy any havells product at any cost, if you don't reform your service and these type of technician . 3. If you Want then i will give you video sting Recording of that person My Contact Number is [protected] and address is PWD B&R Colony, Near New Bus Stand Sirsa, Haryana 125055
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