Dear Sir,
Please Read Carefully
i put my complaint on 7/5/15, call no EE072322, our blender jar not
working correctly, your Engineer came on 9th and change the rotating
plastic part below the jar, it is very much much different than
original one, after 6-7 days we are going to make the banana shake in
blender and suddenly the steel blade came out in jar, and jar has
been jammed with the machine, the we direct call the gurujant, the
technician came before who came before ( mobile number - [protected] ), after waiting of 2 days and so many calls, he not came, then i
again give a complaint 17 or 18 on your website call no, EE172049,
then the same engineer came again, and he used pliers and other
instrument to separate the machine and blender, then he break the
lock of both, and he said he will come next days to change the lower
part, lock of machine and blade of the blender and on 18th the message
came from your website your problem has been resolved, then he came on
today (21/5/15), with a very old jar, and he told me to change the
jar, but i refuse it, because it looks like very old, then he
separate the lower and upper part of old blender jar and interchange
with my new original lower part of blender with blade, my upper part
of jar is remains same and he change lower part with blade old one.
i have a full video recording of that person who change my original
jar with old jar, if you want then i will give you .
What i want
1. Please change my jar bottam and blade with original one.
2. Your technician name gurujant mobile number [protected] or havells
dealer i don't know who is behind this type of duplicate work, that
persons seriously going down or drop down the havells brand name or
image by changing the original product with duplicate or old one, it
can be really a big crucial disadvantage of havells in my city .
people will not buy any havells product at any cost, if you don't
reform your service and these type of technician .
3. If you Want then i will give you video sting Recording of that person
My Contact Number is [protected] and address is PWD B&R Colony, Near
New Bus Stand Sirsa, Haryana 125055 Was this information helpful? |
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