[Resolved]  Havells — Complaint no.- fj080773 (worst, service one can expect nobody is hearing & no one serious. problem is still lying unattended)

Address:	Gautam Buddh Nagar, Uttar Pradesh
Website:	Havells.com

I raised a service request no. Fj080773 regarding problem with my havells geyser on 8th october. The service engineer came on the same day, told me that the heating element & magnesium rod needs replacement, collected 150 rupees & promised to come back & resolve the issue in next 2 days. After 3-4 days, when he did not return, i called customer care & from then, i am calling on daily basis, getting fake assurance & promises from your senior customer representatives that the problem will be resolved the next day at any cost. The irony is that the problem still lies unresolved & today is 23 october. Today also they have promised the same thing & one more time i have to wait for one of the same regular tomorrows. I request havells to take back their geyser after refunding me my cost price & 150 rupees i have paid for this service request. I have already spent a lot of time & cannot take this anymore. I have also written similar email to [protected]@havells.com & also to [protected]@havells.com but people not even seems to be interested in reading & responding.