[Resolved] Havells India — Havells Aspire Steam Press
G
Garimarjun
from Kanpur, Uttar Pradesh
Address:
Kanpur, Uttar Pradesh, 208002
I complained about the aspire steam press not working on the toll free number. Within one day a service engineer came and he repaired it but unfortunately while opening the press he broke the two buttons through which steam releases. I asked him to correct it he soldered it, but just after he left it again broke up. I called him several times he continued saying that he has ordered new button from company once it reaches he will come and repair it. But he never came, i kept on calling but there was no response. Then finally i decided to file a new complaint on toll free number they said someone will come but same no one came. Then again i called toll free number registered my complain they always say they will send someone. Its more than one month i have called toll free number several times but till date no one came to resolve it. Kindly look into the matter and solve it as soon as possible
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Dec 24, 2016
Complaint marked as Resolved
Havells India customer support has been notified about the posted complaint.
Verified Support
Nov 16, 2016
Havells India Customer Care's response Dear Sir/Ma'am (Garimarjun),
Sincere apologies for the inconvenience caused to you. Please share your mobile number/complaint number and your area Pincode with us on havells.[protected]@gmail.com. We assure you we will look into this right away.
Regards,
Team Havells
Verified Support
Nov 19, 2016
Havells India Customer Care's response Dear Sir/Ma'am (Garimarjun),
We are still awaiting for your response. Please share your mobile number/complaint number and your area Pincode with us on havells.[protected]@gmail.com. We assure you we will look into this right away.
Regards
Team Havells
Verified Support
Nov 23, 2016
Havells India Customer Care's response Dear Sir/Ma'am (Garimarjun), ,
We hope your concern is resolved. Please drop us an email at havells.[protected]@gmail.com in case you need any further assistance.
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