[Resolved] Havells India — Iron (press)

Kavita Jain Chandalia

from Haldwani, Uttarakhand

Address:	New Delhi, Delhi, 110092
Website:	Havells

I bought a havells iron (Press) approximately 1 year back.
It had to be repaired 4-5 times in the past but recently when i was using it, it suddenly catched fire. We should thank god that i was saved and only little damage was caused.

Does this show the level of quality of havells that it will catch fire. If this will happen then we should use it as a lighter instead
I want immediate replacement or i will go to consumer court

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Dec 24, 2016

Complaint marked as Resolved

Havells India customer support has been notified about the posted complaint.

Verified Support

Nov 16, 2016

Havells India Customer Care's response Dear Ma'am (Kavita Jain Chandalia),

Sorry to hear that you are facing an issue with your Iron. Please share your mobile number/complaint number and your area Pincode with us on havells.[protected]@gmail.com. We assure you we will look into this right away.

Regards,

Team Havells

Verified Support

Nov 19, 2016

Havells India Customer Care's response Dear Ma'am (Kavita Jain Chandalia),

We are still awaiting for your response. Please share your mobile number/complaint number and your area Pincode with us on havells.[protected]@gmail.com. We assure you we will look into this right away.

Regards
Team Havells

Verified Support

Nov 23, 2016

Havells India Customer Care's response Dear Ma'am (Kavita Jain Chandalia),

We hope your concern is resolved. Please drop us an email at havells.[protected]@gmail.com in case you need any further assistance.

Regards,
Team Havells