[Resolved]  Havells — Very bad service

Address:Bareilly, Uttar Pradesh, 243001
Website:www.consumercomplaints.in

Your call no fi154300, your call no fi182766, these are my 2 complaint number actually i have purchased 2 ceiling fans on 27/08/2016 nd from 15 september onwards i am regularly complaining about my 1 fan out of 2 is creating noise so i have written down the complaint mentioning that it is creating noise than one o[censored]r executive arrives and said that it is defected we will proceed ur request for replacement but no one arrived i have waited for 2 days than on 3rd day i again complain and also mention the pervious complain no. So another executive arrives and changed some parts of it but it doesn't work than he took it to his service center on 19th september and promised to give it back next day but no one has arrived till yet and today is 27th september and meanwhile in between i have complain that i want it as we are facing inconvenience in our house but they always says that it will be there today but i dnt know when will there "today" arrived... Seriously very bad service i have ever seen... Take some action and i want replacement of my ceiling fan now... Do it as early as possible.
Regards
Utkarsh
[protected]
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Nov 10, 2016
Complaint marked as Resolved 
Verified Support
Sep 27, 2016
Havells India Customer Care's response
Dear Sir (Utkarsh mehra),

We regret that you are facing an issue with your ceiling fan. One of our representatives will be in touch soon to assist you with this.

Regards,

Team Havells
Verified Support
Oct 04, 2016
Havells India Customer Care's response
Dear Sir (Utkarsh mehra),

We hope your concern is resolved. Please drop us an email at havells.[protected]@gmail.com in case you need any further assistance.

Regards,
Team Havells
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