HDFC Bank — Amount to be paid for Closure of Savings Account | |||
I had opened a saving account ([protected]) in HDFC on 12/01/2012 but due to financial issues at that time I was not able to maintain my Average Quarterly Balance. Seems the charges were levied for non maintenance and eventually my account balance was nil. Due to my Engineering I was not able to check the statements. When I went to HDFC Bank for closure of account I was asked to pay account outstanding amount of 5000/-. I had a talk with my branch manager as my statement there-off showed 0 balance. It was never shown negative nor was I informed via Mail or letter or phone when the outstanding balance went to negative. My request to waive off the charges was also declined. Would have appreciated if the intimation was given via said means so that I could have done the closure or required action immediately. Please Suggest!! Was this information helpful? | |||
 2 Comments | |||
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As per my knowledge the bank intimates the customer when the balance becomes zero for a longer time (dormant account). Also I have a friend from ICICI who said no such amount is levied without intimation to customer and also if levied the same is intimated via mail and letter. Your statement also shows 0 as the balance and no outstanding due amount. That is wrong on banks part.
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