[Resolved]  HDFC Bank — Bank not returning my transaction failed amount

Address:	400094
Website:	www.hdfcbank.com

HI
I purchased on 23 Jul 2016, 11:04 PM at shopclues.com oder No- 95748509 this transaction was Not Successful . still i had not received any massage from Bank then i tried again and i placed an oder 23 Jul 2016, 11:05 PM order No[protected] and again it was transaction failed on shopclues.com then i received a massage from bank your amount debited from your account Rs.2298 . i thought it will be auto revert back within 4-5 working days as per bank procedures.
Again i tried and placed an oder on 23 Jul 2016, 11:21 PM Order NO[protected] and i got a massage from shopclues your order is complete and Even i got a massage from HDFC bank Rs.2298 debited from your account.

I was waiting and checking my saving A/c balance whether they revert back of my amount or Not. But they did not. then i called to Bank customer care and they told me no our bank did not take your amount and ask your marchent they received your amount. and i called to Shopclues customer care and they filed a complaint. after 2-3 days they told me we havenot received any amount and ask your respective bank.
again i called to bank and bank to shopclues NO result and i have spent Rs.200-300 on phone calls to their customer care .its 35 days are gone.
still i am waiting . shopclues mailed me a print screen of their computer.

as like this they are doing