[Resolved] HDFC Bank — Cash not received from ATM but Debited showing in My Account | |||
Account No. [protected] My Name: Dayanand Vishwakarma Complaint Reference- C/12032015/36970 Dear Sir, I'm followup with the Branch and customer care that amount of Rs. 2000/- which was tried to withdrawal from HDFC ATM Near Check-post Aland Road, District Gulbarga. 12/03/2015 12/03/2015 05002 ATM WDL/[protected][protected]MPZ01312 2000.00 4944.00 CR Our Central back people saying we have already given complaint to HDFC bank but they have rejected. On 11.03.2015 i have done two time translation one in the morning from bank of india which was received Rs. 2000/- and second one in night 11.03.2015 time 10.14 PM which was not received Rs. 2000/- and reflecting in my account statement on 12.03.2015. Kindly help Was this information helpful? | |||
Aug 5, 2021 Complaint marked as Resolved | |||
 1 Comment | |||
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Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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With reference to your complaint regarding a debit placed on your Central Bank of India savings account in spite of non dispensation of cash from an HDFC Bank ATM. Please follow the below process for claiming the funds:
1. Submit a complaint /dispute letter with Central Bank of India branch where you hold the savings bank account.
2. The issuing Bank will then raise a charge back dispute / query on us (HDFC BANK) seeking the disputed transaction status.
3. If the transaction stands invalid as per your claim, the funds will be returned to the issuing bank, which would be credited to your account by your respective bank.
- Anay
HDFC Bank Customer Assistance