[Resolved]  HDFC Bank — Credit card

Address:	Chennai, Tamil Nadu, 500090
Website:	hdfcbank.com

My card was blocked on[protected] for non payment of my diners club card of rs 819/-. When i called hdfc bank on[protected] they mentioned that i didnt pay for diners club card. But on 03 july 2016 i paid 900 rs from my idbi savings account towards diners club card. But the amount got reversed after two days to the same account without any reason. I called idbi bank regarding this. They simply told me that the account doesn't exist. But i paid my platinum card in the same way and the payment was accepted. After several discussions hdfc bank gave information that for diners club card i need to add two zeros (00) before my card number while adding it to any savings account. But i didnt receive this information before due date. I didnt get any welcome call from hdfc bank. And
Also i didnt receive any e-statement for the month of june. I gave a complaint on[protected] regarding this and the complaint no is [protected]. And the complaint team was not accepting my second complaint that i didnt get any welcome call from hdfc bank. And i dont have any information of my outstanding amount. First of all hdfc bank gave me two cards thats diners and platinum where i got confused about transactions. Now for all these reasons my cibil score will be effected. Its not at all fair from hdfc bank where my score got effected. If you want to see my idbi statement showing that i ahve paid 819/- in time, i will send it. Because of hdfc bank service my cibil score got effected. Very bad service and worst bank.