[Resolved]  HDFC Bank — Debit card

This is to bring to your notice that I'm totally unhappy and disappointed with the kind of treatment HDFC bank employees are extending to me despite holding an account with you for more than a decade with a decent bank balance. I came to Sweden with my family for personal emergency last year and could not return to India due to the sudden outbreak of Covid-19. We have been held up in Stockholm since 2020, in this period my new HDFC debit card have been sent to my India postal address and your representative checked with the wrong person and returned the card.

What's the point of appointing such representative who holds a mobile no [protected] which is a total waste to the core. He never attend calls but he claims we are NOT attend his calls. Also, you had stated in your previous email that your representative tried calling but he could not connect with me, I totally disagree with you on this as I have been getting calls from India regularly, most of my friends and friends are concerned about us rather a banker like you. You were supposed to be proactive knowing my state but there was absolutely negligence from your end.
I'm going to take this matter through a legal team for not extending support when i was in trouble.
Last but not least, I am asking you guys to either courier my debit card or handover to my person. If not, I would prefer to close my account at the earliest. Hope this mail is clear.
Looking forward to your immediate action rather excuses.

Regards
Chelvan