[Resolved]  HDFC Bank — deduction of money

May 17, 2018

HDFC Bank Customer Care's response Dear Customer,

The special facilities offered on the Salary Account is pursuant to the arrangement between the employer/company and the Bank. These benefits are extended by virtue of your employment in the organization, on whose request the account is opened with the bank and subject to regular salary credit. In the event of no salary credits in the Salary Account for any continuous three months, the Bank reserves the right to change the status of Salary Account to Savings Regular Account without any intimation to the account holder/me and the Terms & Conditions as applicable to the HDFC Bank Savings Regular Account shall apply to this account from the date of change of status. The Terms & Conditions and features applicable to Savings Regular Account are published on the website of the Bank. Please visit: https://goo.gl/UTv9Zx (For Terms & Conditions) https://goo.gl/vpQ6o2 (On charges applicable for the Regular Savings Account) Please feel free to write to us at [protected]@hdfcbank.com for any further assistance/clarification and we shall be glad to assist you.

-Bejoy
HDFC Bank Customer Assistance

May 17, 2018

HDFC Bank Customer Care's response Dear Customer,

We like to confirm that you need to maintain Average Monthly Balances (AMB) of Rs 10, 000.00 in your account. Since the same was not maintained said charges are debited from you account. You may visit the following URL https://goo.gl/ZgkZJQ to access information for the complete information about fees and charges. Please feel free to write to us at [protected]@hdfcbank.com for any further assistance / clarification and we shall be glad to assist you.

-Manoj
HDFC Bank Customer Assistance