[Resolved] HDFC Bank — edc machine is not working.

hillsden

from Savantvadi, Maharashtra

Address:

403731

The escalator machine from hdfc bank is not working properly.. We are unable to do a transaction. Every we try to swipe a card it says retry bach transaction.
Few days ago the network was not showing at all. After trying the needful the network is visible but transaction is not getting successfully. As a result we are facing a lot of inconvenience.
We have also registered twice complain over the phone to the service engineer but no one had got back to us.

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Dec 20, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 19, 2018

HDFC Bank Customer Care's response Dear Customer,

Let us look into it for you. Please share your Account No. with registered contact info, TID no. & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Anay
HDFC Bank Customer Assistance

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