HDFC Bank — EMI not available for my Credit card

Address:

Krishnagiri, Tamil Nadu

Last month i got a new HDFC times card credit card, and two weeks back i bought new SONY TV it cost 76 thousand, planned for 6 month EMI option, everything is fine, after that HDFC customer care saying that you are not eligible for EMI like that. They are giving shock for me, I got so many calls from HDFC customer care regarding Credit card, please take credit card it will useful for you and we will give plenty of offers for you like that and brainwashed me. They said, u will get EMI option for everything, After purchased they are saying you are not eligible for anything like that, I need to pay bill 76 thousand in single payment. I called to customer care, now they saying, you are not eligible for EMI, Please take personal loan for 1 Lac with 14.5 Percent interest like that. To purchase anything with credit card, we need to apply for personal loan also.. Please i need a solution for this. Please take a compaint. Regards, Umesh.S Email: Umesh.[protected]@Outlook.com