[Resolved]  HDFC Bank ERGO Genral Insurance — Molesting INDIAN Consumers using their agencies

Address:New Delhi, Delhi

I have been abused by HDFC ERGO's agency, while chasing for our car insurance, and when i approached to the corporate office regarding this misbehave /misconduct they said, we don't know anything, and today i have been feeling mentally harassed since 28/9/13. Seen was : My colleague got a call from [protected], Ms. Prabha, and she referred my name (Ankit Gupta)and said that the all proposals regarding talk has been done with me, so can we send our executive to the inspection purposes, and when he came to our office, My colleague requested me called me to confirm the rates and other terms, so I called Prabha on [protected] and she just listen my words ( Ma’am, when did I had words with you regarding insurance of our company car, she just said I will call in some time and then she called me because their executive was in hurry and asked us to leave if it is not yet confirmed, so we said ok, as your wish, then she called me and said (in very arrogant manner) if you guys were not able to do insurance and all how can you call executives “ Badtamiz kahin ke petrol ka kharcha kaun dega”. HDFC ergo intentionally appointed such agencies to abuse us, because after sending many mails to the greveince dept as well they do not take onus to atleast revert. Our regularities are also failed to provide any justice in this regards, being a consumer i asked to India Govt., are we here to molest only ?
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Aug 14, 2020
Complaint marked as Resolved 
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Dear Mr. Ankit Gupta.

We need more details like your insurance policy number or your contact details to resolve your query/complaint.

For any queries please feel free to call our Toll-Free:

[protected]from any Landline & Mobile)
[protected]from MTNL or BSNL Phone )


Regards,

HDFC ERGO General Insurance
Dear Mr. Ankit Gupta,

We await your revert with your contact details, kindly share the same within three days so that we can resolve your issue at the earliest.

Regards,
HDFC ERGO General Insurance
Dear Mr.Ankit Gupta,

We are unable to contact you due to inadequate details. Since we have not received any communication about the required details to resolve your query, we consider it to be resolved.

For any further queries please feel free to call our Toll-Free:
[protected]from any Landline & Mobile)
[protected]from MTNL or BSNL Phone )

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