Comments
This is to inform you that in spite of amount being deducted at all toll plazas on the spot, the company is also erroneously manually deducting amounts (total amount: Rs. 755/- deducted erroneously) from my fastag account for no reason.
Reply
Dear Customer,
Please email at hdfc.[protected]@sahaj.co.in or reach Fastag Team directly at [protected] & [protected] for better assistance.
-Anay
HDFC Bank Customer Assistance
Please email at hdfc.[protected]@sahaj.co.in or reach Fastag Team directly at [protected] & [protected] for better assistance.
-Anay
HDFC Bank Customer Assistance
Vishak Pillai's reply, Jan 16, 2019
Hi,
As a customer I am aware of the toll free number. I have called them atleast 10 times regarding similar issue. But none of them so far have shared this email id. Instead all I have heard from them is that the request has been sent to back end team and that issue will get resolved in 3 days time. I think this is lack of proper training. Also there is no senior person in call center to whom I could talk. I dont know how to term this, whether irresponsible or ignorance.
Regards
Vishak S
As a customer I am aware of the toll free number. I have called them atleast 10 times regarding similar issue. But none of them so far have shared this email id. Instead all I have heard from them is that the request has been sent to back end team and that issue will get resolved in 3 days time. I think this is lack of proper training. Also there is no senior person in call center to whom I could talk. I dont know how to term this, whether irresponsible or ignorance.
Regards
Vishak S
HDFC Bank fastag blacklisted - no resolution so far
Hdfc Fastag — fastag blacklisted - no resolution so far
My fast tag has rs:- 100/- still it is showing as black listed. I called hdfc fast tag customer care many times still no resolution what I do?
Hdfc Fastag — fastag blacklisted - no resolution so far
My fast tag has rs:- 100/- still it is showing as black listed. I called hdfc fast tag customer care many times still no resolution what I do?
Aakash Piyush's reply, Dec 12, 2019
Please do not purchase hdfc fastag
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