[Resolved] HDFC Bank — fastag issuance

vijit587

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra, 400095

I had applied for fastag in the above bank and also received a confimation message. After a week i also received a message on 4th november 2018 stating fastag will be delivered within 4 working days. But till date no delivery.
I have received my customer id[protected] and the wallet id but till now no fastag arrived. Please look into the matter.

Thanks,
Vijit nair

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Jan 13, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 13, 2019

HDFC Bank Customer Care's response Dear Customer,

Please send an email at fastag.[protected]@insolutionsglobal.com with your concern for better assistance.

-Bejoy
HDFC Bank Customer Assistance

Verified Support

Dec 13, 2019

HDFC Bank Customer Care's response Dear Customer,

Please send an email at fastag.[protected]@insolutionsglobal.com with your concern for better assistance.

-Bejoy
HDFC Bank Customer Assistance

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Comments

shashikpatil

from Pune, Maharashtra

I had applied for Fastag number on 3.12.2019 vide application no HFR863001 and paid the charges. I also received the message from bank that within 7 days I will get the Fastag number and mail also. But till date no any communication I received from the Bank.