[Resolved]  HDFC Bank — fastag not received

Address:Chennai, Tamil Nadu, 600061

I have applied for fastag through hdfc netbanking and received customer id as[protected] and wallet id [protected] on december 12, 2019. Not yet received fastag and please issue the same at the earliest. Received the tag details on 12.12.2019.

I have been trying to reach customer care at [protected] but for the past 3 days it was busy and nobody responded to it.

Contacted hdfc bank customer care and raised a ticket (Chnc[protected]) for issue of tag. Please release the tag asap
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Jan 25, 2020
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Dec 19, 2019
HDFC Bank Customer Care's response
Dear Customer,

If you have received FASTag wallet details, please note that you will receive the FASTag in 15 working days post creation of your FASTag wallet. The dispatch details will be intimated to you via SMS. For any further assistance, you may write to us at escalations.[protected]@1pay.in or call on[protected].

-Nadia
HDFC Bank Customer Assistance
Complaint comments 

Comments

Hi
I registerd fast tag via hdfc on 16 dec 2019
Reference no is HFR01137473

Problem is i have not got any email confirmation from hdfc fastag. Seriously absurd. Please get it completed as soon as possible

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