HDFC Bank Fastag — regarding the fastag card new application

Hi,
I applied for fastag smart card through https://v1.hdfcbank.com/htdocs/common/fastag/index.html but till now i didnt get any response from hdfc, it was mentioned during the application process that i would get an email notification but it doesnt happened also i am not able to track my application anywhere, the provided customer care number is always busy or no one is picking it up. I am totally unhappy with hdfc, i am customer of hdfc for 8 years, this is really unacceptable

Reference number: hfr375090
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Dear Customer,

We regret any inconvenience you may have faced your application is received at our end & you will receive the Tag with is 7-10 working days For any further assistance you may write to us @ fastag.[protected]@insolutionsglobal.com
Note:- dispatch details of the TAG will be shared with you through SMS

-Nadia
HDFC Bank Customer Assistance

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