[Resolved]  HDFC Bank — Fastag Wallet debited twice

My details.
Name Gulnar Siddiqui
Wehicle no. MH48AW3130 Wallet No. [protected]
Mobile: [protected]

I am having a Fastag account with HDFC Bank. In the month of June 2021 my HDFC Fastag Wallet has been deducted twice by Rs. 120/- for adjustment entry on 03.06.2021 and on 18.06.2021. Thus my account balance became 0. Today on 19.06.2021 I recharged the account with Rs. 100. Still the balance is showing 0. I want to know what kind of adjustment entry is made and request for the re credit of the amount.
Was this information helpful?
No (0)
Yes (0)
Aug 5, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hi Gulnar,

Apologies for the inconvenience. Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

-Anay

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32731
    Pending
    0
    Resolved
    18405
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information