[Resolved]  HDFC Bank — Fraud case by Nagpur kingsgate way branch.

Address:Nagpur, Maharashtra

Hi My policy number is 15327255. date of Birth is 09021967. We have been fooled by Mr Bharat Kolambe from Kingsway Branch, Nagpur. My mothers investment request was converted in to Life Insurance policy for me. They came to the house and convinced my mother that if I open an NRI account, it will be good for her. I had only signed a document for that. But they forged my signature and locked the money for 5 yrs to reach their personal Bank targets. I have never in my life had such a bad service. When I am trying to call HDFC ! nobody picks up the phone. If they pick up they disconnect. I want to surrender the policy but I want our full only back. This is a case of Fraud and my mother who is a widow does not have any income. If you do not respond to me, I will have to escalate this issue. Please let me know what do I need to do so my mother gets her money back. If the Bank cares about its reputation then please respond. My email address is [protected]@gmail.com. My contact phone number is[protected]. Regards Sapna
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Aug 14, 2020
Complaint marked as Resolved 
HDFC Life customer support has been notified about the posted complaint.
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Dear Mrs. Yadav,


We sincerely apologise for the inconvenience caused. We have noted your concerns and our team will contact you shortly.


Regards

HDFC Life
Hi

With regard to my above mentioned complaint, i have received several letters from HDFC saying that because i signed the document, they cannot help me. I have spoken to the Bank Manager Ms Charu Bhatia and after i give the surrender form, it will be determined whether HDFC is really sorry or just buying time with false assurances.


Regards
Sapna Yadav

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