HDFC Bank — hdfc bank fastag not received

Hi sir, i have registered for fastag through hdfc online portal. After submission of application through online they have generated application number i. E. Hfr929764 and after 5 days they sent the customer id and wallet id through registered email. But the original sticker is not received till now. I am trying to reach their toll free numbers but most of the times they are not working. I have paid rs 500 online for this registration. Without sticker if i go through toll plaza then they will charge me more price. Need your help here.
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HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Dec 18, 2019
HDFC Bank Customer Care's response
Dear Customer,

After the submission of your application, you will receive your Tag within 15 working days. The dispatch details of the tag will be shared with you via SMS.

-Anay
HDFC Bank Customer Assistance
Dec 19, 2019
Updated by Gopala Krishna Gundu
I have registered it 6th of december 2019. after registration the message displayed was
"You will receive your Fastag in the next 7 working days".
Now your saying 15 working days.when will it reaches to my address.
Complaint comments 

Comments

Wrong vehicle number
Wrong vehicle number
Hi
I registerd fast tag via hdfc on 16 dec 2019
Reference no is HFR01137473

Problem is i have not got any email confirmation from hdfc fastag. Seriously absurd. Please get it completed as soon as possible
I have registered it 6th of december 2019. after registration the message displayed was
"You will receive your Fastag in the next 7 working days".
Now your saying 15 working days.when will it reaches to my address.

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