[Resolved]  HDFC Bank — Iphone 11 cashback not received

Date of purchase: June 2, 2021

Merchant Name: Apple iPhone

Dealer Name: Hanafj Telecom Private Limited iSense, Aurangabad, Mahrashtra

Subject: Promised Cashback of Rs.5000 not received.

Incident: I have bought my iphone11 with HDFC bank credit card on 02/06/2021 in Hanafj Telecom Private Limited iSense, Aurangabad, Maharashtra. As mentioned by HDFC bank (To receive cashback of Rs.5000) I haven’t received my cashback till now. I have asked in Hanafj, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.

Desirable resolution: Please provide me with the cashback as promised.
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Sep 30, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Aug 29, 2021
HDFC Bank Customer Care's response
Dear Customer,

Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern along with the cashback details. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance.
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