[Resolved]  HDFC Bank — Misleading and unnecessary deduction amount

Address:177201
Website:www.hdfcbank.com

My account is in hdfc bank with a name of arpit sharma. About one and half year ago the personal banker (Mr. Karan gupta now manager in icici bank) which have been assigned to me and my father who have fdrs in the same bank of over 10lacs repeatdely told us to have a credit card for which we are not interested initially but due to regular calling we said yes to him and he charged us both a rs of 1118.00-/ which he told will refund back as soon as you get credit card (Karan told us this a charge for credit card). And after that he resign from the bank and joined icici bank but we dint get any credit card yet.
And the other persons from the banks repeatedly told us for 1year that he has done similar type of frauds with others. And when i asked assistant manager to give me details about the transaction of 1118.00-/ last week he told me that this amount is for some life insurance hdfc ergo and the thing is i din't even get the cover note of that insurance also. Now i urge you to please help me in getting my money back and to give such proffessionals a lesson so that he may not misguide others in future
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Sep 10, 2016
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Aug 09, 2016
HDFC Bank Customer Care's response
Dear Customer, Kindly mail us at [protected]@hdfcbank.com with account number, issue in details and registered contact number mentioning reference Id TTU[protected] in the subject line. The concerned department will look into your issue. -Natasha HDFC Bank Customer Assistance
Complaint comments 

Comments

Really very shameful need some strict action agains them

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