HDFC Bank — Money not refunded for Flight Ticket Failed. | |||||
Dear Team, I booked a flight from HDFC Bank Using their Website http://offers.smartbuy.hdfcbank.com/. My booking got failed on 10 Sep, But my money has not been refunded yet. COntinously i am dropping mails to HDFC Bank, But no one is responding, . Please request to check the issue, and provide me the solution, I booked smart buy to Goibibo and as per their reply the money has refunded back to HDFC but they are not refunding the money to me. Please find more details. This is in reference to the refund status of the booking ID GOFLDAPIHDFCc9cae[protected]. We regret for the inconvenience caused to you, we would like to bring to your notice that the refund is already refunded to the HDFCsmartbuy team. Since your booking was aborted, the refund time period from our end is within 24 to 48 hours, which was already completed. Smart Buy order id [protected]. Was this information helpful? | |||||
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I would request you to email us at [protected]@hdfcbank.com along with card details, transaction details, contact details and your concerns for further assistance. Kindly mention Ref ID- TTU[protected] in the subject line. Will revert to you on priority.
-Bejoy
HDFC Bank