[Resolved] HDFC Bank — not received fastag sticker or pdf by email

Chandrakant Kangne

from Surat, Gujarat

Address:

A-504 BLDG NO 1 TILAKNAGAR SAHAKAR, CHS LTD TILAKNAGAR, CHEMBUR, Mumbai City, Maharashtra, 400089

Have applied for the fastag on 30th of november, 2019 by hdfcfastag. I have received a text sms on my mobile number:-

Update: fastag application hfr793631 was successful. You will receive a pdf on registered email id and fastag in 7 working days. For details, call [protected].

Till date nor the email received nor the tag. And when am trying to contact the said number it always says busy...

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Jan 17, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 16, 2019

HDFC Bank Customer Care's response Dear Customer,

Please email at fastag.[protected]@insolutionsglobal.com along with your Registered Mobile Number, Date of application, Application Number, and Vehicle Registration Number.

-Anay
HDFC Bank Customer Assistance

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Comments

Gavin Dawson

from Hyderabad, Telangana

I have purchased the fast tag through HDFC on the 04th of December and it's been 10 days I haven't received my fast tag. My fast tag application reference number is HFR888327. I tried reaching customer care multiple times but couldn't get through.

Ajay.59

I have applied HDFC Fastag through online and made payment of Rs.500 (200 for security amount & 300 as the top up amount). The reference number of the application is HFR711918.

Same has not been delivered till now.

I would request you to look into the matter.

Pragadeshwaran

from Chennai, Tamil Nadu

I have applied hdfc fastag through online and made payment of 500, The reference number of the application is HFR983351. I have uploaded RC book copy and and since then there is no update

binobabu90

from Coimbatore, Tamil Nadu

The fastag i purchased through HDFC bank is not working