HDFC Bank — Refund | |||||
Dear sir/madam, Cancelled flight ticket refund amount not credited to my credit card account I have booked a flight ticket on 16/08/2015 from VTZ to DEL for Journey date 11/09/2015 through HDFC smartbuy (Cleartrip Partner). Due to 2 hours delay by Airline i have cancelled the ticket on 11/09/2015 and the amount of Rs. 6042/- was refunded by airline as well as Cleartrip. I have confirmation e-mail from Cleartrip. But HDFC smart buy is not crediting the amount in my credit card. The HDFC smartbuy flight ticket booking reference no is -[protected] Many times I call & e-mailed to smartbuy, they have not even replied till now neither their call get connected to customer care if we keep on lone for 40+ minutes also. I would say, HDFC is a reliable organisation. But Smartbuy team spoiling HDFC's credibility. So requesting smart-buy team not to play with customer sentiment. Give correct information & refund the amount in time. Was this information helpful? | |||||
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I would request you to email us at [protected]@hdfcbank.com along with your card details, transaction details, contact details and your issue details. Kindly mention Ref ID- TTU[protected] in the subject line. Will revert to you on priority.
-Tejal
HDFC Bank Customer Assistance