HDFC Bank — SALARY ACCOUNT HDFC Bank deducted after settlement of payment

Address:	Pune, Maharashtra, 431051
Website:	HDFC

I am Narsing Gurav was the customer of HDFC credit card No:[protected] which i have closed on 02/03/2015 .One of my LIC policy ECS was registered on the same card which was of amount 8064/- half year basis.The amount was deducted from my credit card on 04/03/2015 which in actual should be deducted in June (Don't know the reason why LIC deducted it in March), i did not received any statement of credit card for the same afterword.I was not aware of the above deduction.The card was closed and i do have the documented proofs for all the above statements.Kindly check the attachment. After deduction of LIC amount HDFC sent me the bill of credit card 20052/- which to high and they added the finance charges in it till date for which i am not definitely eligible.Then the amount was holded from my HDFC bank salary account no :..., which was without any intimation and without any fault of mine.Then after some days they deducted the amount 19952.37/- from my account without any intimation to me.After all this trouble i visited your Kanjurmarg East Mumbai branch and met the branch manager Miss.Samitha Panchal called from no: [protected]. I also got the call from Miss. Vandana Verma, Miss. Jyoti called from nos: [protected] and [protected] from delhi, for the settlement of the above issue.According to there guidance they suggest me to visit kanjurmarg branch for collection of settlement letter dated 18/05/2016 from Mr.Yatin Parab.As per my discussion with them, they told me to pay 10000/- rupees as a settlement amount and after payment they will release my complete amount which HDFC deducted from my salary account. I paid the required amount to Kanjurmarg west, mumbai branch .So according to which i should get my account credited with amount of 19952.37/- as per decided by HDFC team.But now your team refused to credit the amount and only ready to credit 10000/- which is not acceptable by me.After all the above harassment and trouble, continuous follow ups(Minimum 10-15 calls per day from last 2-3 days) for refund how you peoples are doing this to me?I am very upset with this behaviour and i completely lost trust in your bank and your peoples.So i am requesting you to refund me my complete amount (19952.37/-) to my salary account no ... as per your commitment.

HDFC is a big name in banks and we really don't expect this type of service from you.I am hoping some positive action from all your team so that i will maintain the relationship with the bank in future too.