[Resolved] HDFC Bank — SB Accounts on Hold by HDFC Bank

Suhas82

from Bengaluru, Karnataka

Address:

560056

I received the Postal Notice Ref RT[protected]IN dated 29th Dec, 2016. sent by Vijay Suvarna from HDFC Bank that too after holding my account I received the postal notice
As the entire balance of my saving account No: [protected] HDFC Bank is being put on hold for Credit Card out standing As my HDFC's Credit Card No [protected] and I am paying my correct payments for this card but in notice they have mentioned some other Credit Card. In spite of that my Account is on hold for some different Credit Card and for this account holding procedure I am not at all informed by any Emails No postal mail or not even a single call and my account was abruptly hold in an in humanitarian way. As now I am not having any balance in my account how can I feed my wife & children. I am not able to pay the fees of my daughter. I don't have any money to buy the medicines for my family

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Feb 15, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 11, 2017

HDFC Bank Customer Care's response Dear Customer,

We are fully sensitized to your query raised with regard to the hold on funds placed in your bank account and you may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. For any further clarifications, The reference number for this interaction is [protected].

-Bejoy
HDFC Bank Customer Assistance