HDFC Bank Smart Buy — Regarding the refund of flight ticket and poor customer care service

Website:offers.smartbuy.hdfcbank.com/?src=hp_nav5&_ga=1.206129939.1045723309.1443074546

I booked flight ticket through smartbuy (Goibibo.com) on 20 October 2015 for the journey date 15 November 2015.

I made cancellation on 12 November 2015 by Goibibo.com and they sent me confirmation mail for the same and initiated the refund process.

I forwarded the mail to [protected]@smartbuyoffers.co for further procedure but didn't get my money.

And I am very much frustrated with the costumer care service of HDFC smartbuy. Its worst service provider.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Dear Customer,

We request you to write to us at [protected]@hdfcbank.com along with your card details, transaction details, contact details and above mention concerns. Kindly mention Ref ID- TTU[protected] in the subject line. Will revert to you on priority.

-Anay
HDFC Bank Customer Assistance

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32729
    Pending
    0
    Resolved
    18405
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information