HDFC Bank — Unilateral decision to stop paper statements even though I am a high value customer

Address:

Chennai, Tamil Nadu

I am a high value customer with HDFC bank. The bank suddenly decided to stop sending paper statements without taking any consent from me. There is no value to simply calling customers "Preferred customers" if you do not know how to treat customers as such! It is basic courtesy to allow customers to "opt out" of paper statements but continue giving them the option. even my 500 rupee per month Airtel bill comes by paper and they do not try to force me to accept e-statements. I am thinking of shifting my business to a bank that cares about their Customers and means it when they call a customer "Preferred"