HDFC Bank — Super income plan - sales manager made false promises

Address:	Chennai, Tamil Nadu, 600073
Website:	www.hdfclife.com

I had opted for the above insurance policy in the month of October. While taking the policy the agent Mr.Vikraman had informed me that the Policy was available based on my HDFC Credit card. I have the following 2 grievances from my side.
After making the payment in full(via credit card), the agent, promised to convert the policy amount to EMI. But he had not converted the amount to emi within the stipulated time and converted the amount to emi on Dec 8. This made me to bear the credit card finance charges for 2 months which is around INR 6500.
Also at the time of taking the policy he had mentioned that the interest on emi conversion would be refunded as cashback from HDFC life.But the emi conversion shows that it has been converted to emi at 13.20%.
Please look into the issue of false promises delivered by your agents. I have been a HDFC customer for the past 6 years .I am terribly distressed at the waste of my time and money by associating with your insurance scheme. The customer service has easily written off my issue by saying that i need to have written proof of such offers from the agent. I would escalate this this issue of HDFC life sending such fraudulent agents to my house.
These are the details of the agent who i made the sale.
Mr Vikraman B
Phone : - [protected]