[Resolved] Home Shop18 - Dr. Morepen Gluco - Meter — Incomplete Product Red.

sks_kol

from Mumbai, Maharashtra

Address:

West Bengal

Subject: Homeshop18 – Gluco Test Strips, Warranty Card, Invoice- Not received

Please note that I had purchased a product from Home Shop18 vide order no.[protected] dated 24.7.2013. The product was a package of 3 items containing- Dr. Morepen's Digital thermometer, B.P. Monitor & Gluco-meter. After receiving the parcel, I found that the Gluco-test strips which was mentioned as a product component in the product hand book of the Gluco-meter was missing. There was no proper invoice for the product & no warranty card.

So, I registered my first complaint vide complaint no. 84440165 dated 26.7.2013 & was assured By Home Shop18 that my problem shall be resolved within 48 hrs. When there was no response, I called up customer care again on 30.7.2013 and told the issue & they lodged another complaint no. 84576857 dated 30.7.13 & again assured me that the missing gluco strip, warranty card/bill shall be despatched very soon to me.

After repeatedly calling Home Shop18 & requesting them my Complaint altast registered vide Complaint no. 84953763 dated 9.8.2013. But I was told by Home Shop18 that Gluco Test strips will not be sent to me since it is not mentioned in the offer. My grievance is that if Gluco- test strip was not in the offer then why was it shown in the Advertisement on TV?

I would like to bring to the notice that when Home Shop18 had shown the advertisement of Gluco-meter on TV, that time it had shown the Gluco-test strips alongwith the Gluco-meter. The advertisement never displayed that Gluco-test strips are not included. After seeing the advertisement on TV, I had ordered the product. And now, Home Shop18 is denying that Gluco-test strips are not included in the offer. Why does Home Shop18 manipulate their offers? While advertising, Home Shop18 showed the complete set of Gluco meter alongwith Gluco-test strips on TV . But once the product is being sold, Home Shop18 is denying from supplying the Gluco-test strips by saying that it is not included in the offer. Home Shop18 misleads the customers by showing something in the advertisement & then don’t deliver the complete product as shown on TV . If Gluco-strips were not included in the offer, why was it shown in the advertisement- "Just to mislead the Customers". Such type of cheating is very unfortunate & is not accepted from a Company like Home Shop18.

Since, I did not receive any positive response regarding the Gluco-strips from Home Shop18, I went to different markets also in search of the Gluco-test strips but surprisingly it is not available in the market too. Purchasing a product from Home Shop18, has caused me so much harassment. This means that Home Shop18 supplies such incomplete products whose product component ie. Gluco-Test Strips are not available in the market. And now, the Gluco-Meter is useless without the Gluco-Test strips.

Purchasing a product from Home Shop18 caused a mere waste of my money, time, energy accompanied with lots of harassment. Home Shop18 does not supply the complete product what they advertise on TV. Home Shop18 is misleading the customers & manipulating their offers.

It is very unfortunate Home Shop18 do not supply the total product component which is mentioned in the product hand book. Neither Home Shop18 provide the warranty card nor the proper invoice. After recieving the product on 26.7.2013, no positive steps have been taken to resolve the issue by Home Shop18 so far. After this incident, I have lost the trust on Home Shop18. Please note that if my issue is not resolved, I will be forced to take legal action against the harassment/fraudism done by Home Shop18.

Request you to solve the issue as soon as possible.

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Aug 14, 2020

Complaint marked as Resolved

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Comments

sanjay_nhdc

from Bengaluru, Karnataka

meter — RELEASE OF METER

Dear sir,
I, sanjay prajapati, am a consumer/customer of your company i constructed a house and got a new electricity connection from your company at my home. the address of home is 79-80, vardhaman green velley extension, kajuri kala, BDA road, Bhopal. which is your Shakti Nagar Kshetra/Region/Cirical/Area.
At the time of new connection when the meter for above connection was installed it was noticed that neutral phase was not working properly. same was told to your representative at the time and consequently two complaints were lodged with your department but when your company representative came to attend the complaint he told that meter has been defaulted and it will be replaced on my cost.
Abovesaid meter is a property of your company and accordingly i am paying monthly rental for use of this meter. So it your responsibility /liability to change the abovesaid meter without any cost because there isnot any fault at my end. So sir, it is humbly requested that a suitable relief may be granted by changing the matter without any cost.
Thanking you

Sanjay Prajapati

Edward Avadenka

Various books — Incomplete and misleading advertising

I ordered in excess of $25.00 worth of books to get the advertised "No Charge For Shipping.) Unbeknowest
to me, Amazon split my order to various sellers and proceeded to charge $3.99 shipping on each of 4 separate orders that they split my one order. I emailed them once expectong to get and answer within 12 hours as once again they advertise. Three days later I sent another email and again did not get an answer.
Today, Oct 30, 2009 I called their "instant" phone and finally, after one of their reps answered, was told I didn 't read all the information such as one order being shipped from some other company. I didn't do business with another company, I dealt only with Amazon. It certainly is not the 20.00 in shipping fees as my complaint. My complaint is the way of doing business and "sucking" one in. Judging from the plethora of complaints on the internet about their (Amazon) way of doing business, I would join all the rest and advise everyone not to call them for anything.
Judge Edward Avadenka
PS Maybe some kind of a CLASS ACTION LAW SUIT WOULD WAKE THEM UP and improve their ethics EA