Hero Honda Glamour Bike — Back-side cover screws clamp breaked

Address:

Ravulapalem

My bike under warranty, back side cover screws clamp breaked.
Every time i will do service on sri mahalakshmi motors, ravulapalem (Delar). This time they found this damage of back side cover cream clamp breaked, this is not my mistake/self breakage. While discussed with showroom and service team, they are saying like this is the drawback on glamour bike (This issue they are finding even from 1 service on some bikes).

Finally they are saying:
*this is not cover on warranty.
*we can't raise any complaint for this issue.
*saying like change that with customer money or you can adjust out of showroom.

This issue on hero honda side, so why need pay and change that. Here where is customer satisfaction???.
I need solution for this asap.