HFCL Connect Broadband — Hfcl connect broadband internet speed problem

Address:Panchkula, Haryana, 134112
Website:www.connectzone.in

Problem desc:

My user id is 125153 and i am using this service from last 2 years
But from last 2 months speed is very slow i reported complaints 'n' number of times
And they are not able to resolve internet speed issue. Number of times they forced me to close complaint by saying this is a matter of technical team, i called their customer support team as well visit local office sec-9 panchkula (Number of times)

What i want:

Either they reduce bill from october and i will continue the service with low speed or they will give me waiver for october month and i will permanently
Close the service.

Iam posting this complaint because i had very bad experience with local office and customer care (Tech team and billing team)

Please help
My user id is 125153
Vikas: [protected]
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Nov 11, 2016
Updated by pagrotra
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    Contact Information

    Panchkula
    Haryana
    India
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