Hindustan Petroleum Corporation Limited — Fraud in using Payback cards and Filling Fuel

Address:Bangalore, Karnataka

Staff at HPCL petrol pump is making fool of those who uses payback card to get points on their credit or debit card fuel purchase. Encountered with me: At HPCL petrol pump, I have asked them to fill Rs2500 petrol in my car. Initially he tried to cheat me by filling only 500Rs petrol.When I questioned him he said you have asked only for Rs500. Later he started filled again for rest of the amount but he did not made a zero and continued from Rs500 and showed me Rs 2000 on meter and said 500last time and 2000 this time total is 2500, so this way he tried to make 500Rs profit. But i was very cautious and again when I countered them he said ohhhh. sorry i am filling it bla bla... He was always accompanied by another staff who tried to distract me either by asking questions like do you want a slip..bla bla..and talking in their local language also he tried to stand in such a way so that I can not notice the zero reading.He also asked me to come with him to make the payment while it was getting filled. But i denied and continued watching meter. Finally when I ensured they have filled the petrol of exact 2500 Rs. I made the payment from my ICICI bank HPCL Coral credit card along with my payback card. But here i made a mistake. I did not notice that he had swiped his payback card to get points instead of mine. I lost 125 points this way. Now imagine for one customer it is 125 so in entire day how much he can make.. may be 1000 daily..which he can enjoy buying products or fuel redemption. I have slips of credit cad payment and payback swipe. Petrol Pump: Pushpas Fuel Station, HPCL Bangalore Sy. 63/2B Google this on map: Hindustan Petroleum Petrol Bunk Near SFS High School NH7, Kammasandra, Electronic City Bengaluru, Karnataka 560100 India
+1 photos
Was this information helpful?
No (0)
Yes (0)
Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Hindustan Petroleum Corporation [HPCL]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    41%
    Complaints
    3736
    Pending
    0
    Resolved
    1528
    Hindustan Petroleum Corporation [HPCL] Phone
    +91 22 2286 3900
    +91 14 1274 0087
    Hindustan Petroleum Corporation [HPCL] Address
    Petroleum House, 17, Jamshedji Tata Road, Mumbai, Maharashtra, India - 400020
    View all Hindustan Petroleum Corporation [HPCL] contact information