Hindustan Petroleum Corporation Limited — Short delivery of fuel

Benoy George

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra

Diamond Auto Service at Chembur Naka, Mumbai has cheated me while filling the fuel. I have asked for 15 litter fuel and the operator informed that by mistake he has filled 19.36 and charged Rs 1550 from me on June 17 2014 8:10 am. Due to suspect, I have rechecked filling another 19 litter on Jun 22, 2014 from another HPCL pump which has showed much more quantity in the fuel gauge. Please help me to reclaim my money for the fuel, time and effort spared due to these frauds.Thanking you, Benoy George

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Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.

Aug 01, 2014

Updated by Benoy George Thank you for the HPs involvement and solving the issue.

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Comments

Benoy George

from Mumbai, Maharashtra

I have not received any updates from HP. I have tried filling the complaints on the online form which is no longer working...
http://retailcms.hpcl.co.in/retailcms/registeruserissue.aspx

On 24 June, 2014 10:05am:
Contacted Phone:+[protected] as mentioned on
https://www.consumercomplaints.in/hindustan-petroleum-corporation-hpcl-b100121
Phone operator provided another customer care telephone no.[protected]

24 June, 2014 10:07 am: Contacted Phone:+[protected] which was attended by
someone and dropped the call without any response.

I have prepared much required evidences with photographs, receipts and charge
slips etc. Hope there will be someone concerned to listen such complaints
against these daylight frauds.