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Hindustan Petroleum Corporation [HPCL] Complaints & Reviews

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Updated: Sep 5, 2025
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Hindustan Petroleum Corporation [HPCL] reviews & complaints(3746)

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H
HP Gas_Prasad
from Proddatur, Andhra Pradesh
Sep 5, 2025
Sep 5, 2025
This thread was updated on Sep 5, 2025
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Cancelation of gas subsidy give up option

Address: Proddatur. Pin code 516 360 Andhra Pradesh

Sir,
my consumer number is 544837, by mistake we opted for subsidy opted. we are poor family. please release the subsidy amount as early as possible
thanks
P V S Prasad Babu
mobile # [protected]
Proddatur-516360
Andhra Pradesh...
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S
Surinder0189
from Palampur, Himachal Pradesh
Aug 29, 2025
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E20 blending peteol

Address: all india

My vehicle engine BS4 and not eligible for E20 petrol. E20 fuel damage engine and other components.please provide all fuel pump option to without E20 blending fuel.....
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D
Dinydenon
from Bhubaneswar, Odisha
Jul 9, 2025
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Display brightness reduced after the new update

Address: Khordha, Odisha

I am using Lava Blaze 5G. I am using it for the last 1 year and more, but after the recent update its brightness of the display drastically reduced. So the recent update has bug. Please fix it. And before sending any update first check it whether it's totally bug free or not. Otherwise it will hamper your company's reputation. Thanks...
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Parikshit Pokar
from Gadhinglaj, Maharashtra
May 16, 2025
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LPG gas blocked

Address: Mundra port, Kutcch -Bhuj Gujarat

I am writing to formally lodge a complaint regarding the sudden blockage of my LPG gas connection without any prior notice or explanation. I had booked a cylinder approximately two months ago, and now I am unable to make any new bookings.

Despite multiple attempts to contact your 24x7 customer care service, I have not received any proper response. The server has been down for over 12 hours, and the representatives are either...
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Santo. Kr
Jan 30, 2025
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Air filling point not working condition

Address: Dhanbad,Bowakala HPCL

In Dhanbad district Bauwakala HP petrol pump Air filling point not working condition.every time it's person told this is not working and person allotted this work...
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Gmishra99
from Madhubani, Bihar
Dec 1, 2024
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Delay in refill and non responsive staff

Address: Madhepur bus stand , madhepur, madhubani , Bihar - 847408

It’s been 2 months since i got my consumer id transferred to ranauque hp gas gramin vitrak agency from a hp gas agency in marauna. Since then i have booked the cylinder 2 times the first time he kept delaying it again and again i had to call him multiple times to deliver my refill gas cylinder and after almost calling him for everyday continue for 2 weeks he delivered my cylinder around 18-20 days later. Then this time again i have...
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abhivaishnav77
from Kota, Rajasthan
Aug 19, 2024
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Address: Rajasthan, Kota, Bhadana, Yashoda fuelling station

They don't fill petrol properly here, when I asked them to fill it in line, they refused to let me fill petrol, then they filled petrol on request
Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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    Dear Sir, I was trying to refill my HP LPG cylinder through IVRS and the same was getting cancelled. On further checking with distributor (Indu Gas Agencies, Yelahanka, Bengaluru, 560064) today (07/06/24) came to know that it's due to multiple connections under my mobile number. On further checking realized that my mobile number is tagged with another unknown customer (Consumer #645883 LPG ID: 2 [protected]). Requesting concerned...
    +1 photos
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    N
    naved03
    from DELHI, Delhi
    Apr 19, 2024
    Apr 19, 2024
    This thread was updated on Apr 19, 2024
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    I Naved khan, HDFC Credit Credit Last Four Digit Number ;- 3455, Registered Mobile Number ;- [protected], Want to Draw your Attention to that query Regarding the transaction Amount ;-
    FIRST TRANSACTION - 18010.62 at Raz*BHARAT PETROLEUM C on[protected]:24:46.
    SECOND TRANSACTION-70000.00 at HPCL Retail SBU DT Plu www.Drivetrack on[protected]:26:55.

    The Amount of my first transaction was 18010.62 has been credited to my statement, Attachment Below .

    But Second Transaction 70000.00 at HPCL Retail SBU DT Plu www.Drivetrack on[protected]:26:55, Not Credited Till Now, Please Refund My amount As soon As Possible .
    Please Help Me.
    +7 photos
    Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
    Apr 19, 2024
    Updated by naved03
    Please Return My Amount As Soon As Possible,
    I requested to refund my payment to me.
    So that I could send money to the bank, This is a fraudulent transaction, please refund the payment to me.
    The bank is harassing me by calling me again and again, I am very depressed, please solve my problem as soon as possible.
    The bank is also imposing a heavy penalty on me.
    Please Return my Amount As Soon As Possible.
    Apr 19, 2024
    Updated by naved03
    Please Provide my amount as soon as possible .
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      H
      hgcghvhyhvhvg
      from AHMEDABAD, Gujarat
      Apr 8, 2024
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      Address: HP petrol pump, Mansi, Vastrapur, Ahmedabad, Gujarat

      Today I went to the petrol pump at the Mansi crossroads. and I asked the person at the petrol pump to fill power of Rs 100. Being always cautious at such places I started noticing all the formalities by him. Now as soon as he placed the pump into my vehicle he did not lock the dispenser nozzle and held it with his hand which was been noticed by me. I even tried to stop him from doing that by just asking him to stop but he gave me some irrelevant excuse and kept doing so.

      This happened to me on 8th April 2024 at the Mansi petrol pump, Vastrapur, Ahmedabad, Gujarat.
      There are only one to two units where power(petrol) is provided by that petrol pump.
      Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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        S
        S Ammaji
        Apr 5, 2024
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        Address: h.no 181 hudco colony srikakulam Andhra Pradesh

        My npci mapping was active but i am not receiving lpg subsidy till now
        my Lpg id[protected]
        agency name shri devi Prasad enterprise
        srikakulam DISTRICT
        please resolved my problem
        I have attached my npci mapping details please check
        +1 photos
        Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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          K
          Kaka*kaka
          from NAVI MUMBAI, Maharashtra
          Feb 25, 2024
          Feb 25, 2024
          This thread was updated on Feb 25, 2024
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          Address: 802 cresent height sec 35 D kharghar

          Sir I booked gas cylinder on 20.2.2024 but the raje bhawanishankar agency has not delivered the cylinder till date gas booking 551410 please help
          Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
          Feb 25, 2024
          Updated by Kaka*kaka
          Sir I book gas cylinder on 20.02.2024 by bookin no 551410 at raje bhawanishankar agency at Belapur but the cylinder has not been delivered till date please help
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            I had a gas connection with "DHAR and SONS" with my name in Kolkata. But when I left I had closed the connection. At that time they did not give me a TV stating various excuses.

            Recently I have shifted to Bangalore and visited a gas agency for a new connection. But they are saying that my Adhaar Number is showing against an existing connection with a different person name "Indrani Mandal" whom I dont know and the gas agency...
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            S
            Soma Prasad.G
            from Bengaluru, Karnataka
            Jan 12, 2024
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            Address: Bangalore, Karnataka

            Recently we are getting messages that we have booked a refill and after two days we again get a message saying that the gas has been delivered, But we are not booking any refill
            Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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              M
              mohammed kaleemulla
              Jan 9, 2024
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              Address: bengaluru

              Hi

              i have forgot my login password in myhpgas.in. when i select reset option, i'm getting error like "failed to send password to registered Mobile No." plz solve the problem... i have attached the photo of error for reference..
              +1 photos
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                D
                debsubhra.das
                from Kolkata, West Bengal
                Jan 5, 2024
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                Unable to reset my forgotten password for HP Gas site

                Hello Team,
                I forgot my password to Log on HP Gass site.
                I am trying to reset my password in HP Gass site with my mobile no [protected] / email id debsubhra.[protected]@gmail.com.
                I am getting the error messages each time which are added as photos with this form.
                Please help me to reset my old password.
                Regards,
                Debsubhra Das...
                +2 photos
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                T
                Tejas D Dumada
                from Mumbai, Maharashtra
                Dec 25, 2023
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                Address: 9, Man Mandir Complex, Opposite Rly Stn, Nallasopra West

                Dear HP Gas Customer Service,

                I am writing to express my extreme concern and frustration regarding the recent blocking of my HP Gas account 618316. My account was blocked due to an alleged issue with my Aadhaar card being linked to multiple connections, which is factually incorrect.

                I have been a loyal customer of HP Gas for many years, obtaining my gas supply through Chirag Gas Service, Nallasopara West Branch. I have contacted the agency directly and provided them with all necessary documentation to prove my singular legitimate connection. Unfortunately, despite their efforts, the issue persists, and my account remains blocked, causing significant disruption to my daily life.

                I would like to emphasize that I:

                Have only one HP Gas connection.
                Never linked my Aadhaar card to any other gas connection.
                Have provided all required documents to Chirag Gas Service to verify my information.
                The continued blocking of my account is a major inconvenience and hardship for my family. I rely on your services for cooking fuel, and this unexpected disruption has caused immense stress and difficulty.

                Therefore, I urge you to take immediate action to investigate this matter thoroughly and unlink my Aadhaar card from any erroneous connections. Please prioritize a rapid resolution to this issue, ensuring the swift activation of my HP Gas account.

                I look forward to your prompt response and a positive outcome. Please feel free to contact me at [protected] or [protected]@gmail.com to discuss this matter further.

                Sincerely,

                Tejas Dumada
                Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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                  Balu Gopalsamy
                  from Coimbatore, Tamil Nadu
                  Dec 9, 2023
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                  Address: ADHOC OLIVE GREEN FUEL STATION OTTARPALAYAM COIMBATORE 641016

                  When I reached the petrol bunk for filling my tank the petrol pump boy refused my vehicle in the queue And went to the next car, said me to wait until he finishes I'm unsatisfied regarding this in my urgency situation and I left the bunk without filling my tank ! I request you to regard this in a manner that it becomes justified to other one Iike me !
                  Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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                    Satwan
                    from Dombivli, Maharashtra
                    Nov 25, 2023
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                    Address: dombivali

                    I visited the venkatesh HP petrol pump to fill the petrol & check the air pressure in my tires. Upon approaching the air filling station, I requested the attendant to fill air in my tires. However, the attendant refused to provide the service, stating that they were not providing free air services at the moment.
                    Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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                      Livithkumar Murugan
                      Nov 25, 2023
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                      26th September 2023.
                      My Friend and me was travelling from Anna University to Vadapalani for taking print out for brochure so we refilled the Vehicle of his Activa with Power Petrol due to the unavailability of Normal Petrol at Ravi Agencies, Guindy (HP Petrol Bunk) and I made a payment worth of Rs.110 through DakPayUPI which was told as they didn't received the money and if deducted it will be refunded in 1 week so I made another payment from Google Pay and the transaction was completed the main problem is I paid it twice and Agency said they didn't receive twice and my money was detucted twice and not yet refunded and I enquirred with them after 15-20 days they said they didn't received twice.
                      +3 photos
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