Hindustan Petroleum Corporation [HPCL] Customer Care
Hindustan Petroleum Corporation Ltd.
Customer satisfaction rating: 2%
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2748
COMPLAINTS

Hindustan Petroleum Corporation [HPCL] Customer Care

Hindustan Petroleum Corporation Ltd.

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Address
Petroleum House, 17, Jamshedji Tata Road
Mumbai
Mumbai City District
Maharashtra
India - 400020

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
449
down
139

Phone:
Phone:
up
239
down
77

Mobile:
Mobile:
up
147
down
62

Customer satisfaction rating
2%
Complaints
2748
Pending
0
Resolved
48
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon09:30 am - 05:30 pm
Tue09:30 am - 05:30 pm
Wed09:30 am - 05:30 pm
Thu09:30 am - 05:30 pm
Fri09:30 am - 05:30 pm
SatClosed
SunClosed

Hindustan Petroleum Corporation [HPCL] related photos (224)

Hindustan Petroleum Corporation [HPCL] Complaints & Reviews

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Hp Gas — booking fault

 Bilal72748 on Jun 25, 2019
I Booked a cylinder with booking No. 375620, cash memo no 1176225, but the status shows allocated printed, the cylinder is not delivered nor can I book new cylinder bcoz it shows "a booking is already pending for the consumer". Pls help, MY consumer number is 508531,
Connection named as AB MAJEED MIR,
DISTRIBUTOR NAME kiloo gas agency dooru, thank you...
Complaint comments  Read comments Complaint category Utility Services

HP LPG Gas — lpg transfer issue

 Gmail User on Jun 24, 2019
This is regarding HP Gas cylinder transfer within Bangalore City.
Source Distributor: Manrath gas Agency, Domlur ( Consumer No. 675434 ( Old:605885 ). Destination Distributor: Aishwarya Enterprises, Nagarbhavi 2nd stage
We received e-Customer Transfer Advise (e-CTA) Code from Manrath Gas Agency, Domlur in May2019, however destination distributor denied to take the form, as in the HP Portal or backend system, only 1 cylinder has been updated. We have been using 2cylinders for last > 20yrs and the deposit amount for 2 cylinders have also been collected. We have all the hard copy receipts...
Complaint comments  Read comments Complaint category Utility Services

Hindustan Petroleum Corporation [HPCL] — request for unblocking of gas connection blocked by so

 satyamashish on Jun 24, 2019
Dear sir,
My name is satyam kumar ashish my hp lpg id: 2 [protected]
Consumer no: 603117 and my agency is madhuramma gas agency, sarjapur, bangalore, the connection has been blocked, for some unknown reason. I kindly request you to unblock my hp consumer account asap. Application has been submitted to the agency as well.
Thanks in advance.

Satyam kumar ashish
Id : 603117...
Complaint comments  Read comments Complaint category Gas Stations

Hindustan Petroleum Corporation [HPCL] — not accepting digital payment method at petrol pump

 Randhir Singh Sekhon on Jun 23, 2019
I have visited three times at a petrol pump for filling of cng gas in my car. I regularly do payments using my cards as most of the payments i received is by digital method like paytm, bank transfer, phonepe etc but the pump situated in zirakpur by the name of shiva hp center denied taking the payment from card or paytm saying that they don't have time for that. I feel very irritated by the answer of the employee so i asked him about the manager. He replied that manager usually takes off by 6 o clock and there is nothing i can do to help you. After that i asked for any senior over there and before...
Complaint comments  Read comments Complaint category Gas Stations

Hindustan Petroleum Corporation [HPCL] — amount deduction

 ArefRaza on Jun 23, 2019
Dear sir/madam,
Kindly refer to my lpg id :
And the transaction no.[protected]

I booked a hp gas cylinder on 11 June 2019 from myhpgas.in portal through Google Pay (State Bank of India), the payment was made through the sbiepay.com as third part intermediate for the transaction.
The amount of rs. 829.50/- has been debited from my bank account but the gas cylinder is not booked, as the gas company has not received the said amount from your side.

More over i did mot receive any email or sms for transaction failure.
Kindly look into the matter...
Complaint comments  Read comments [1]Complaint category Gas Stations

Hindustan Petroleum Corporation [HPCL] — complaint against hp club petrol pump

 [email protected] on Jun 22, 2019
Sir. I have to lodge complaint against hp club petrol pump near tribune chowk chandigarh. Today on 22/06/19 i reached at petrol pump to fill petrol in my car bearing number pb11w4700. I was waiting there to fill petrol around 20 mins but not any single person came out to fill petrol in my above car. When i told one of the person regarding this than he told me to go another pump to fill otherwise wait here. We don't have time coz of cng station we have. We don't have staff to attend you. I want to lodge complaint against them to waste my time and harassing me.
With regards
Tejinder...
Complaint comments  Read comments Complaint category Other

Hindustan Petroleum Corporation [HPCL] — regarding amount not credited to new account

 roy2011 on Jun 21, 2019
My name is ==malathi roy

mobile no== [protected]

lpg id== 2 [protected]

customer name on memo is== malathi roy

customer no== 621975

last bill receipt no ==1170971 dated 17/06/19

old bank account == dena bank

recently linked to hpgas updated new bank account ===andhra bank

andhra bank account no=== [protected]

new andhra bank account updated date ===28/03/19

reason==i went to the hp gas office gachibowli sri sai krishna gas agency to link...
Complaint comments  Read comments Complaint category Other

Hindustan Petroleum Corporation [HPCL] — hp gas booking failed money deducted.

 Harsh_Gupta_14 on Jun 20, 2019
Hi all,

I did a transaction of ₹728.50 for cylinder booking where my transaction was successful bur sbi upi payment gateway called it as failed.

Where my money was debited on 9june 2019

Till date 20 June 2019. I haven't got my refund.

I contaced Google Pay Hdfc Bank they clearly says.

Money is credited to HP gas bank account.

Even they don't know why the transaction for failed.

But still if got failed the merchant should refund back in max. 3 working days.

But HP gas plays...
Complaint comments  Read comments Complaint category Government Organizations

Hindustan Petroleum Corporation [HPCL] — vk hpclis

 [email protected] on Jun 19, 2019
Hi,

I have received the below message to my mobile number several times.

Thanks for fuelling HSD Ltrs 28.95 for Rs.2000.00 in MH02CL2605 AT HPCAL AUTO CARE CENTER BANDRA in MUMBAI. Txn Time[protected]:04:55.

Sender of message : VKHPCLIS.

I am located in Bangalore and i never traveled to Mumbai and more over i am not using HPCL card at all then how come i am getting this message to me.

I request you to kindly check and do the needful.

My mobile number : +91-[protected]

Thanks and Regards,
Complaint comments  Read comments [1]Complaint category Gas Stations

Hindustan Petroleum Corporation [HPCL] — non supply of diesel and petrol

 nkumarmd on Jun 16, 2019
Hi, this is naveen from Gokak, Belgaum Dist, Karnataka State, I am resident of Gokak town, from past 45 days their is no supply of petrol & Diesel from HP petroleum limited bunk, RajaRajeshwari Petroleum Limited Gokak Sankeshwar Road Gokak, Belgaum Dist, Karnataka.
Kindly treat this as major issue and kindly contact the dealer at RajaRajeshwari Petroleum at Gokak and plz made arrangements for supplying of Petrol & Diesel as soon as possible...
Complaint comments  Read comments [3]Complaint category Public Transportation

Hindustan Petroleum Corporation [HPCL] — revive subsidy

 kameshwar1953 on Jun 12, 2019
Change OPT out of subsidy to subsidies Dear sir, sorry!!! Due to wrong click on "opt out of subsidy option", It has been activated. Kindly deactivate this from my HP consumer number 629806 as soon as possible. Please help me on this. My name is KAMESHWAR PRASAD and Consumer No 629806 and LPG Id:[protected] and Aadhar No:[protected] . HP GAS AGENCY- JIBASIYA GAS SERVICE.[protected]...
Complaint comments  Read comments [1]Complaint category Gas Stations

Hindustan Petroleum Corporation [HPCL] — booked cylinder online on 29 may 2019, amount paid 714, cylinder not yet delivered and also same record deleted from website in customer console

 Srinivas Junjur on Jun 12, 2019
Booked cylinder online on 29 May 2019, Amount paid 714, cylinder not yet delivered and also same record deleted from website in consumer console.

I have booked refill online and paid online 714 Rupees with booking reference number - order no: [protected].
This record is deleted from website of myHPGAS in customer console.
And also the cylinder is not yet delivered.
Below details are received along bank transaction in mail from HP and also same details received as SMS.
And also delivery says, that he called me, dont know update on this order.
Why...
Complaint comments  Read comments [3]Complaint category Other

Hp Gas Agency — subsidy not received

 Akash mohan waghade on Jun 4, 2019
I am not receiving gas subsidy in my SBI account. And my Consumer Number is 639622 and my mobile number is active with HP GAS AGENCY IS
[protected]
Showing the payment on hold..
And I asked to ho gas agency then they called showing Duplicate Bank Account..
They suggested me go to the your home SBI branch and first delink adhaar card from your account and then relink after 4 days..
And I done that procedure with filling the NPCI FORM.
But I can't receiving my Subsidy yet...
Then I deregister my SBI ACCOUNT from the HP GAS AGENCY and reloaded my other...
Complaint comments  Read comments [3]Complaint category Gas Stations

Hindustan Petroleum Corporation [HPCL] — subsidy lapse as kyc update by company and not received subsidy in account

 Pjainz on Jun 3, 2019
Consumer no. 648475
Distributor code[protected]

I have already updated kyc in bank as well as with the distributor multiple times, but still the subsidy doesn't gets transferred to my account and instead i always see that the subsidy is lapsed with status "subsidy lapsed (Mopng)".

Kindly assist in getting the subsidy transferred into my account...
Complaint comments  Read comments [1]Complaint category Utility Services

Hindustan Petroleum Corporation [HPCL] — amount not refunded for failed transaction

 Nitinnema on May 30, 2019
I made a transaction on 17may2019 by sbiepay gateway for hpcl through icici upi.
Amount of 722.50 was deducted from account & transaction failed, gas not booked.
Yet amount not refunded
When i called to hpcl they unable to track my transaction.
Transaction details are below.
Transaction reference number[protected] transaction id - s40607961
Transaction remark[protected]
[protected]
0123slimps00

Last 4 digit of account no.in which amount credited is 2091. (Sbi account)...
Complaint comments  Read comments [2]Complaint category Banks

Hindustan Petroleum Corporation [HPCL] — for cashback of amount rs 400

 Manish .kumar on May 29, 2019
Sir, i am manish kumar. I did transaction at date 30 march 2019 to buy oil of amount 400 at keelkar service station rohini sector 10 delhi 85 by phonepe having transaction id p1903301105043591060219. But petrol pump deny to receive this amount. So they did not provide any service. Then after i contact to phonepe they say that this amount has been credited to merchant account at 2 april. Phonepe mail me that amount has been credited to merchant bank. At 7 april i again meet merchant they again deny to receive amount.
Please cashback my amount 400.
My mobile no [protected]...
Complaint comments  Read comments [1]Complaint category Banks

Hindustan Petroleum Corporation [HPCL] — payment gateway not working for online cylinder booking payment

 Ganesh Markad on May 28, 2019
I tried 8 times since last 2 days, however every time getting error while redirecting to payment page "https://epay.hpcl.co.in/epay/srequest.jsp".

Error: "it is possible that this site uses an unsupported protocol or cipher suite such as rc4 (Link for the details), which is not considered secure."

I tried to book it through call and sms, however hp agency refused to deliver cylinder as they need payment to be done.

But how can i make payment??? If your site is not working.
I'm in office and cannot take off just for filling the cylinder and make...
Complaint comments  Read comments Complaint category Gas Stations

Hp Gas — not getting hp gas subsidy

 kolapkar prasad s on May 28, 2019
I am prasad s kolapkar
My lpdid no[protected]
My consumer no 608399
Distributor 19525900
I received current subsidy on 08/05/2019. About previous subsidies concern hp gas authorities had promised on chat that previous subsidies i will get within 15 days. But till today i did not get previous subsidies. Chat took place on 18/04/2019. I am to request to kindly arrange my previous subsidies in my bank account....
Complaint comments  Read comments Complaint category Utility Services

Hindustan Petroleum Corporation [HPCL] — hp-gas-. not delivered gas cylinder after booking

 Gnanamurthy A C on May 27, 2019
Dear sir/mam

Booking no: 555965

I ordered hp gas cylinder in 24 may 2019. Till today 27th may 2019 they did not delivered gas cylinder if i call to my distributer agency they will tell today it will come really we facing lot of issues without gas cylinder and my agency name is hp kamala gas agency #442, 11th cross ms ramaiah layout bangalore central karnataka picode-560073 hi.. Please do needful sir...
Complaint comments  Read comments [1]Complaint category Other

Hindustan Petroleum Corporation [HPCL] — mistaken of putting give up request for my consumer no-662730 sri sangameshwara gas service rc puram

 sonyraghu on May 22, 2019
Dear sir i want to get back my subsidy for my consumer no-662730 due to confusingly i have mistakenly entered wrong option give it up option kindly cancel that option and give that subsidy back to my account number
My id no is[protected] consumer is 662730
Sri sangameshwara gas service
Garlapati raghavender
Mobile no is[protected]
Gas agency at rcpuram...
Complaint comments  Read comments [1]Complaint category Gas Stations

Recently Discussed

2 hours 7 minutes ago
Hindustan Petroleum Corporation [HPCL]
amount deduction
1 days ago
HP LPG Gas
lpg transfer issue
4 days ago
Hindustan Petroleum Corporation [HPCL]
regarding amount not credited to new account
4 days ago
Hindustan Petroleum Corporation [HPCL]
booked cylinder online on 29 may 2019, amount paid 714, cylinder not yet delivered and also same record deleted from website in customer console

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