Hindustan Petroleum Corporation [HPCL] Complaints & Reviews

20/11/2025 This evening at 5:30 pm, as the society's generator ran out of diesel, I went to Shiv Petroleum Badlapur East to fill diesel at the pump. So I noticed there that the density was not visible on the machine so I asked the pump attendant that the density is not visible here, why is it not visible?? So he replied to me in reverse that nahi dikhtha hai to
diesel bharna hai to bharo nahi to jao. I told him that I am asking properly,...

Dear Team,
I attempted to book a gas cylinder through your website on[protected] at approximately 2:19 PM IST. The payment was made via Google Pay (UPI) and the amount was successfully deducted, but the booking did not go through. It has now been over 24 hours, and the amount has not been refunded.
Below are the transaction details for your reference:
- Booking website: https://myhpgas.in/myHPGas/PortalLogin.aspxbr...

LPG ID: 2 [protected]
Consumer No: 744818
I am writing to bring to your attention an issue regarding a gas refill that I booked through the HP online portal. On 30th September 2025, I made a payment of Rs. 905 via PhonePe at 12:24:28 PM. However, the status on your portal reflects that the transaction has failed, yet the amount has been successfully debited from my account.

I have verified with both PhonePe...

Sir,
my consumer number is 544837, by mistake we opted for subsidy opted. we are poor family. please release the subsidy amount as early as possible
thanks
P V S Prasad Babu
mobile # [protected]
Proddatur-516360
Andhra Pradesh...

My vehicle engine BS4 and not eligible for E20 petrol. E20 fuel damage engine and other components.please provide all fuel pump option to without E20 blending fuel.....

I am using Lava Blaze 5G. I am using it for the last 1 year and more, but after the recent update its brightness of the display drastically reduced. So the recent update has bug. Please fix it. And before sending any update first check it whether it's totally bug free or not. Otherwise it will hamper your company's reputation. Thanks...

I am writing to formally lodge a complaint regarding the sudden blockage of my LPG gas connection without any prior notice or explanation. I had booked a cylinder approximately two months ago, and now I am unable to make any new bookings.

Despite multiple attempts to contact your 24x7 customer care service, I have not received any proper response. The server has been down for over 12 hours, and the representatives are either...

Dear Sir/Madam,
On 19th March 2024 at 17:02:30 hours, I filled diesel in my Renault Lodgy vehicle using auto stop mode.
My vehicle was showing reserve and hence stopped for filling diesel while coming home.
To my surprise the machine read 52.41 litres, and he charged Rs 5, 012. I told them the vehicle has a total capacity of 50 litres only; it had fuel in reserve, and in auto stop it will stop earlier at 75-80 per cent of full tank capacity. Hence, it can't be more than 50 litres.
I felt cheated, and when I asked to see the overall consumption from his monitoring terminal at this time of filling, he said it was not working, but he said he would call a mechanic and syphon out the fuel from my vehicle and show me. Leaving with no option, I have paid and left the place.
I had wasted a lot of time at the petrol bunk, stressed and helpless, and luckily I had extra money to pay for it. I had been filling up at this petrol pump for many years, and now I realise that I had been cheated for years here.
I request a technical inspection of this petrol pump and suitable action for cheating customers. I had to be paid back for the cheated amount atleast for this time cheating.

With regards,
Mrs M. Priyadharsini,
[protected]@gmail.com

In Dhanbad district Bauwakala HP petrol pump Air filling point not working condition.every time it's person told this is not working and person allotted this work

It’s been 2 months since i got my consumer id transferred to ranauque hp gas gramin vitrak agency from a hp gas agency in marauna. Since then i have booked the cylinder 2 times the first time he kept delaying it again and again i had to call him multiple times to deliver my refill gas cylinder and after almost calling him for everyday continue for 2 weeks he delivered my cylinder around 18-20 days later. Then this time again i have...

They don't fill petrol properly here, when I asked them to fill it in line, they refused to let me fill petrol, then they filled petrol on request

Dear Sir, I was trying to refill my HP LPG cylinder through IVRS and the same was getting cancelled. On further checking with distributor (Indu Gas Agencies, Yelahanka, Bengaluru, 560064) today (07/06/24) came to know that it's due to multiple connections under my mobile number. On further checking realized that my mobile number is tagged with another unknown customer (Consumer #645883 LPG ID: 2 [protected]). Requesting concerned...

I Naved khan, HDFC Credit Credit Last Four Digit Number ;- 3455, Registered Mobile Number ;- [protected], Want to Draw your Attention to that query Regarding the transaction Amount ;-
FIRST TRANSACTION - 18010.62 at Raz*BHARAT PETROLEUM C on[protected]:24:46.
SECOND TRANSACTION-70000.00 at HPCL Retail SBU DT Plu www.Drivetrack on[protected]:26:55.

The Amount of my first transaction was 18010.62 has been credited to my statement, Attachment Below .

But Second Transaction 70000.00 at HPCL Retail SBU DT Plu www.Drivetrack on[protected]:26:55, Not Credited Till Now, Please Refund My amount As soon As Possible .
Please Help Me.

Today I went to the petrol pump at the Mansi crossroads. and I asked the person at the petrol pump to fill power of Rs 100. Being always cautious at such places I started noticing all the formalities by him. Now as soon as he placed the pump into my vehicle he did not lock the dispenser nozzle and held it with his hand which was been noticed by me. I even tried to stop him from doing that by just asking him to stop but he gave me some irrelevant excuse and kept doing so.

This happened to me on 8th April 2024 at the Mansi petrol pump, Vastrapur, Ahmedabad, Gujarat.
There are only one to two units where power(petrol) is provided by that petrol pump.

My npci mapping was active but i am not receiving lpg subsidy till now
my Lpg id[protected]
agency name shri devi Prasad enterprise
srikakulam DISTRICT
please resolved my problem
I have attached my npci mapping details please check

Sir I booked gas cylinder on 20.2.2024 but the raje bhawanishankar agency has not delivered the cylinder till date gas booking 551410 please help

I had a gas connection with "DHAR and SONS" with my name in Kolkata. But when I left I had closed the connection. At that time they did not give me a TV stating various excuses.

Recently I have shifted to Bangalore and visited a gas agency for a new connection. But they are saying that my Adhaar Number is showing against an existing connection with a different person name "Indrani Mandal" whom I dont know and the gas agency is showing as "DHAR and SONS" .

The Consumer ID is "625280"

This is clearly a fraud and i am facing trouble for getting a new connection.

Recently we are getting messages that we have booked a refill and after two days we again get a message saying that the gas has been delivered, But we are not booking any refill

Hi

i have forgot my login password in myhpgas.in. when i select reset option, i'm getting error like "failed to send password to registered Mobile No." plz solve the problem... i have attached the photo of error for reference..

Hello Team,
I forgot my password to Log on HP Gass site.
I am trying to reset my password in HP Gass site with my mobile no [protected] / email id debsubhra.[protected]@gmail.com.
I am getting the error messages each time which are added as photos with this form.
Please help me to reset my old password.
Regards,
Debsubhra Das...