Hindustan Petroleum Corporation [HPCL] Customer Care
Hindustan Petroleum Corporation Ltd.
Customer satisfaction rating: 1%
Submit a Complaint
2205
COMPLAINTS

Hindustan Petroleum Corporation [HPCL] Customer Care

Hindustan Petroleum Corporation Ltd.

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Address
Petroleum House, 17, Jamshedji Tata Road
Mumbai
Mumbai City District
Maharashtra
India - 400020

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
130
down
52


Mobile:
Mobile:
up
37
down
27

Customer satisfaction rating
1%
Complaints
2205
Pending
0
Resolved
17
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon09:30 am - 05:30 pm
Tue09:30 am - 05:30 pm
Wed09:30 am - 05:30 pm
Thu09:30 am - 05:30 pm
Fri09:30 am - 05:30 pm
SatClosed
SunClosed

Hindustan Petroleum Corporation [HPCL] related photos (116)

Hindustan Petroleum Corporation [HPCL] Complaints & Reviews

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Hindustan Petroleum Corporation [HPCL] — hp gas non delivery of gas cylinder after booking

 vinod gour on Jul 26, 2017
Sir,
My Code is 615500
I booked cylinder for home delivery on 18-20 days ago but not deliver to cylinder When ever i make phone call to their representative, he says tomorrow must be delivered. I am very sorry to say we are facing much problem due to this type of service and it is regular happening with HP Gas Agency.

Vinod Kumar Gour
Kolkata, (West Bengal ) India....
Complaint comments  Read comments Complaint category Gas Stations

Hindustan Petroleum Corporation [HPCL] — petrol theft capital service station bhopal

 Kanak Chandravanshi on Jul 25, 2017
Yesterday i visited capital services petrol pump .i told them to fill 520rs petrol but when they fill..tje reading directly from zero to 100in less then a sec.when my car petrol meter doesn't increase i argued them and told them you are doing fraud with coustmer.. They easily fill in 100rs petrol more free..So it means they are doing fraud .To escape from any complaint they fill100rs petrol more free of cost.
Adress-capital service, gurunankpur, raisen road Bhopal...
Complaint comments  Read comments Complaint category Gas Stations

Hindustan Petroleum Corporation [HPCL] — hp gas cylinder connection (transfer gas)

 Kingshuk Kar on Jul 24, 2017
Dear sir,

I undersigned, is having double hp gas connections in my name (Ref. #unique consumer no. 9110840700013972). Recently i have shifted from ratlam to bhopal, so while surrendering my gas cylinders and regulator in ratlam, the agency (I. E. Ratlam gas agency) raised a termination-cum-transfer voucher and refunded me rs. 1515/- against the due amount which was rs. 2200/- saying that rs. 435.00 has been deducted against subsidy (Impressed fund amount) and rs. 250/- deducted in the name of processing fees.
When i asked about what amount will i have to deposit while regularising...
Complaint comments  Read comments Complaint category Gas Stations

Hindustan Petroleum Corporation [HPCL] — not found me subcidy [Resolved]

 sandapa on Jul 23, 2017
Respected sir/madam,
Two plm face me
Please solve my plm
1-two time cilynder booking but subsidy not found me (Hp gas) consumer no-614746
2-passport apply but police not physical verification not complete.
Passport file details:-

File number bh1069498634116
Date of birth 07/05/1985
Given name jagadeesh
Surname subudhi
Type of application normal
Application received on date 12/07/2016...
Complaint comments  Read comments Complaint category Passport Services

Hindustan Petroleum Corporation [HPCL] — delevery boys collecting amount more than bill

 saijanith123 on Jul 22, 2017
My house is 1 km far away from hp gas agency. But our delivery boys are demanding us to pay more than printed bill by agency. If we are not able to pay they are taking my cylinder to agency and telling report there is no one in that house. Automatically my gas booking cancelling. They are doing like these type of harassment to us. We are all so suffering from gas delivery boys....
Complaint comments  Read comments Complaint category Gas Stations

Hindustan Petroleum Corporation [HPCL] — forgot of both login id and password.

 Srinivas M.K. on Jul 22, 2017
Dear sir, i have newly registered for hp gas login in the last week i. E. On 16-07-2017. But, unfortunately i have forgotten the login id and password which i have given to login hp gas. Further i have made all attempts to resolve the same. Hence, it requested to please cancel the login id and password, which i have given and please enable me for new registration of hp gas login....
Complaint comments  Read comments [1]Complaint category Government Organizations

Hindustan Petroleum Corporation [HPCL] — I do not login my account

 bpandabpd8 on Jul 20, 2017
Sir, i have been opened my account on your online hp consumer portal. But at that time mistakenly i uploaded my wrong email instead of my correct email id bpandabpd@gmail.com. Due to above said my mistake i am unable to log in to the consumer portal. Therefore kindly solve my problem as soon as possible. Consumer no.613238. Name-brahmananda panda. Mob-9938557645...
Complaint comments  Read comments [3]Complaint category Gas Stations

HP Gas — aadhar inactive in npci

 Khalil Deshwali on Jul 22, 2017
My aadhar card number is 636318213729. I have got this linked to my gas subsidy I have got the same aadhar registered with my SBI bank account NO. 61012626735 IFSC CODE SBIN0031080. But it show inactive in npci .I have done multiple request with hp gas agency to resolve the issues..I want to deposit subsidy in my account.I want to active my aadhar in NPCI.please active my aadhar in NPCl bank account ....
Complaint comments  Read comments [1]Complaint category Banks

HP Gas Agency — not able to book cylinder refill using sms

 Pravar Jawalekar on Jul 19, 2017
My hp gas consumer number : 625084
Hp gas agency : jai ambey hp gas seva, sahibabad, ghaziabad (U. P)

Dear sir,

I tried to book hp gas refill using sms to hp anytime number 9990923456.in past, i got my refill processed soon but this time even multiple times i have tried but no response from hp agency/company. I don't what is root cause of this problem. Please raise this matter with appropriate....
Complaint comments  Read comments [1]Complaint category Other

Hindustan Petroleum Corporation [HPCL] — maruti gas agency

 manojpadiya on Jul 19, 2017
I am booking a gas on line date -30/06/17 booking no-518427. Consumer no-614007. But gas bottle not at home till date. Why?
Officer ji you are a action to the distributor
Rajula city ariya distributor not dilvery bottle at home customer extra money give
To personal colie. Colie to collect per bottle rs.30/ to customer. I am request to
You mr officer ji. This complain are slove to
You. This distributor gas bottle silver to
Collector, mamltdar& revenue department
Amployee give a h. P. Bottle in his house dilvery.9427459928...
Complaint comments  Read comments Complaint category Other

Hindustan Petroleum Corporation [HPCL] — change opt out of subsidy

 narayan purbiya on Jul 17, 2017
Change opt out of subsidy to subsidies dear sir, sorry!!! Due to wrong click on "opt out of subsidy option", it has been activated. Kindly deactivate this from my hp consumer number 113450 as soon as possible. Please help me on this. My name is narayan lal purbiya s/o sohan lal purbiya and consumer no 113450 and aadhar no:5043 9432 0217. Hp gas agency - deepak gas agency (16374700).. Plz do as urgent as possible... Plz sir...
Complaint comments  Read comments Complaint category Other

Hindustan Petroleum Corporation [HPCL] — I did not give up subsidy

 somnath.gajalkar on Jul 15, 2017
Initial i did not give aadhar card when my connection was in mahashtra, so i was not getting subsidy.
Later i transferred my connection to south delhi gas agency in new delhi and also submitted 2 copies of aadhaarcard, however i am not getting subsidy.

I want my subsidy to be transferred to my bank linked with aadharcard
My consumer no 706779 and gas id 2 1160 9954 0000 2328. Please give my subsidy....
Complaint comments  Read comments Complaint category Gas Stations

Hindustan Petroleum Corporation [HPCL] — Subsidy not credited in the hdfc bank account,

 clara lopes on Jul 14, 2017
Dear sir,
I deodad lopes a hp gas holder with consumer number 664596, swapna shilp gas agency virar palghar. I have updated my aadhar number in bank records last week again, but till now i didnt get my aadhar subsidy yet in the bank when i inquired about this issue in gas agency they are asking to update aadhar in hdfc bank records and the same has been updated in my bank account., and when i called customer care of toll free 18002333555 they said npci didnt confirmed your bank details and aadhar has not updated in bank account. And i asked after updating with ncpi it takes three months...
Complaint comments  Read comments [1]Complaint category Gas Stations

Hindustan Petroleum Corporation [HPCL] — Admixture of water in petrol supplied at your outlet

 PRGupta on Jul 14, 2017
Dear sir
I am a reputed chest physician of rajasthan and is in practice in jaipur. I purchased petrol for rs 1860/- at your outlet named as hpcl comco auto care, ajmer road, jaipur, on july 08, 2017 at 08:57:00 hours, for my car 9245 and paid the amount through my icici credit card xxxx1000. Thereafter i did not happen to use the vehicle for 3 days.
On 12th, at about 4.15 pm, when i took a ride on it, on my way from my house to my clinic, everything was smooth for about 1km but thereafter it was a jerky ride for some time and then the engine stopped. I failed to restart it even after...
Complaint comments  Read comments [2]Complaint category Gas Stations

Hindustan Petroleum Corporation [HPCL] — Blocked by so

 sachinshelar3839 on Jul 13, 2017
I am sachin shelar (Consumer no-612434). I have hp gas connection. Now, my account is blocked. As i had not booked gas cylinder during last 180 days. I was not at wagholi (Mh) for last 1year as a result i could not able book gas cylinder. I have already written application to my gas agency - mayuresh hp gas agency (Wagholi) to unlock my account.

Kindly, un lock it as soon as possible.

Thanks...
Complaint comments  Read comments [1]Complaint category Other

Hindustan Petroleum Corporation [HPCL] — Mandatory inspection

 sanket bhandari on Jul 13, 2017
Hp gas has issued mandatory gas checkup every once in two years but here in khopoli they are doing thrice in one year.
Banging doors and asking rudely for compulsory check. We had a mandatory checkup of hp gas.in their website they showed 75 rs for it but in real the hp gas technician charged 200 rs. This was insane and really looting. I need help on this...
Complaint comments  Read comments [1]Complaint category Gas Stations

Hindustan Petroleum Corporation [HPCL] — Improper billing cheating on petrol bunk

 Khajababu Koppuravuri on Jul 10, 2017
Today i had refill the petrol in telangana lingampally hyderabad petrol bunk. At the time of starting only it shows 5 rupees with out petrol started to flow in to the tank. This is known to the petrol bunk employees. They are ignoring and after completion the holder will release with out complete flow in to the tank. Need to take severe actions on it. I have snapshot. If required i will provide that.
Regards,
Khajababu....
Complaint comments  Read comments [1]Complaint category Other

Hindustan Petroleum Corporation [HPCL] — Hp gas - cylinder booking

 Ms Pervein Sukhia on Jul 7, 2017
Consumer no : 605551 - mrs sabita narang

1st of all their landline no - 26498977 no body picks up, have to call 10 times on the mob : 9819796557 before the lady picks up with a lot of irritation in her voice, and before listening to our query she makes her point example
I had booked cylinder - on 5th july 2017, on query with l r rajpal on 7th july the lady asked for my consumer no and informed that someone came and collected the cylinder - i asked her when she replied, now you want cylinder please make booking again. After sometime i called again and informed her that no one...
Complaint comments  Read comments [2]Complaint category Gas Stations

Hindustan Petroleum Corporation [HPCL] — Less L.P.G gas than written on the cylinders

 amya1 on Jul 6, 2017
I purchased LPG cylinder of hpcl and when took its weight i found almost 500 gram less gas in it.returning that i took weight other cylinders but same thing happened with other cylinders. I complained orally to the dealer .But refusing to be responsible, he told me to complain against the company.besides that, i also found a outdated cylinder which expiry date was B17 means june 2017 but though it had been kept for selling there.so my concern is who will be responsible for our loss and any accident if take place then who will come forward accepting their fault.besides this, most of rural people...
Complaint comments  Read comments Complaint category Gas Stations

Hindustan Petroleum Corporation [HPCL] — About hp staff

 Bhargav Thakkar on Jul 5, 2017
Dear sir

I have face very bad experience @ your HP Frencisee petrolpump .. Your staff don't know how to talk to custmor .. I filed petrol At Nadiad city G.M.Patel & sons and the staff are very bad talking with customers & I have complaind to owner but he niglate our complain & he is not proper talk with us so please do the needfull & take action which I have raised .....
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

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