Hindustan Petroleum Corporation [HPCL] Customer Care
Hindustan Petroleum Corporation Ltd.
Customer satisfaction rating: 2%
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2453
COMPLAINTS

Hindustan Petroleum Corporation [HPCL] Customer Care

Hindustan Petroleum Corporation Ltd.

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Address
Petroleum House, 17, Jamshedji Tata Road
Mumbai
Mumbai City District
Maharashtra
India - 400020

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
358
down
116

Phone:
Phone:
up
185
down
62

Mobile:
Mobile:
up
110
down
51

Customer satisfaction rating
2%
Complaints
2453
Pending
0
Resolved
39
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon09:30 am - 05:30 pm
Tue09:30 am - 05:30 pm
Wed09:30 am - 05:30 pm
Thu09:30 am - 05:30 pm
Fri09:30 am - 05:30 pm
SatClosed
SunClosed

Hindustan Petroleum Corporation [HPCL] Complaints & Reviews

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Hindustan Petroleum Corporation [HPCL] — non refill booking

 ShaukatCg on Dec 12, 2018
My name is mubeena bano my hp gas consumer no is 612604 my gas agency is malik gas service bandipora the distributor blocked my consumer no and not refill booking of my consumer no 612604 sevaral times i am going to said gas agency but the agency refuses my refill booking request i had cinsuming 10cylenders of the year please help me For resolving the issues facing with me the agency openly challenges me no body in petrolium department who hear my problem...
Complaint comments  Read comments Complaint category Gas Stations

Hindustan Petroleum Corporation [HPCL] — non refund of amount

 Roshani Gawande on Dec 12, 2018
Dear sir,
I would like to draw your attention, i am fille petrol at gawade petrol pump of rs 200/- but at rs 155 my vehicle tank field full instead of returning 45 rs, hp person told we put in machine so it's not refundable . But when I come home then I realised that I am not taken petrol of rs 45/- who he charge, plese provide solution to me .
Petrol pump address
Gawade petrol pump
Link road chinchwad
Timing about 11.30 am
Vehicle no MH 14 GK 1513

I am assuare that you provide justice to my query

Regards
Roshani wankhade...
Complaint comments  Read comments Complaint category Other

Hindustan Petroleum Corporation [HPCL] — lost hp gas bond paper

 Arangi Rawi Kishorre on Dec 11, 2018
Hi,
I have lost my HP gas bond or paper which they give when we take a connection. I have the gas card and pass book with me.That bond paper is my address proof for applying loans.
Can you please share it to me through email ravikishore4u.2010@gmail.com

Consumer No 728765
Name A.Ravi Kishore
Location Bapatla
Gas agency name : Tirumala Gas Agency...
Complaint comments  Read comments Complaint category Gas Stations

Hindustan Petroleum Corporation [HPCL] — regarding wrongly given up subsidy

 Karan Dedhia on Dec 10, 2018
Change opt out of subsidy to subsidies dear sir, sorry!!! Due to wrong click on "opt out of subsidy option", it has been activated. Kindly deactivate this from my hp consumer number 620953 as soon as possible. Please help me on this. My name is sangeeta dedhiya and consumer no 620953 and lpg id:[protected] and aadhar no:[protected]. Hp gas agency - nirmal gas agency, mundra (Kutch). Pin. 370421....
Complaint comments  Read comments [2]Complaint category Gas Stations

Hindustan Petroleum Corporation [HPCL] — subsidy amount not credited

 chandule on Dec 10, 2018
Hi sir/mam... (612546-suganthi) consumer number... Actually i submitted adhar copy long back to sagunthala gas agency but they did not upload it... So i did not get my subsidy amount... Few days back again i called them and asked about my doubt they said that they will send some guy to collect my xerox copies for adhar card attachment.. But no one comes here.. So i took my time to reach head office and submitted my copies to them.. They said that my subsidy amount..'s on hold... Please i need money... Urgent plz help plzzzz.. I submitted my adhar copy to sagunthala gas agency... It's time for money...
Complaint comments  Read comments Complaint category Gas Stations

Hindustan Petroleum Corporation [HPCL] — to unlock my blocked account

 shekharnarayan on Dec 8, 2018
Hi

I am chandrashekhar (Consumer no-628933). I have hp gas connection. Now, my account is blocked. As i had not booked gas cylinder during last 180 days. I have already written application to my gas agency - sri sangameshwara gas service ramachandra puram, sangareddy district hyderabad to unlock my account.

Kindly, un lock it as soon as possible.

Thanks...
Complaint comments  Read comments [4]Complaint category Gas Stations

Hp Gas — lpg subsidy credit issue

 nirojdash on Dec 7, 2018
My lpg subsidy is not being credited to my axis bank account since the particular account is not operative now. The problem is continuing for last 4 times subsidy case. But instead another bank account either sbi or icici bank linked with my aadhar can be linked with lpg id also linked with aadhar for credit of my lpg subsidy. This may please be done at an early date. Thank you....
Complaint comments  Read comments [4]Complaint category Government Organizations

Hindustan Petroleum Corporation [HPCL] — subsidy lapsed

 ranakhad on Dec 7, 2018
I customer of hp gas and number is 502866. Distributor name is vikrant gas agency binauli baghpat. I have not received pending subsidy from last year. Many times visit vikrant gas agency binauli baghpat. But not resolve till time. Always distributor remain statement you will always patience for subsidy credit as early as possible. But not received till time. Many times already register

Regards,
Lpg id : 2 [protected]
Consumer no : 502866
Consumer name : ramesh devi
Distributor code : 17555980
Distributor name : vikrant hpgas agency...
Complaint comments  Read comments Complaint category Utility Services

Hindustan Petroleum Corporation [HPCL] — subsidy lapsed from last 2 years

 Shaheen begum1 on Dec 7, 2018
I customer of hp gas and number is 617283. Distributor name is the modern gas company district centre, super market, gulbarga karnataka i already update kyc many times but not received subsidy from last 2 years. Many times visit the modern gas company but not resolve till time. Always says it will come i have attached the screenshot of subsidy lapsed sir please help me to get my all subsidys...
Complaint comments  Read comments [1]Complaint category Other

Hp Gas — money deducted from the account for the hp gas but the gas station say they can see no payment made online!

 Vani Sh on Dec 5, 2018
I paid Rs. 759.94 for the gas on the link sent with the message which was Paymantra. I was still charged by the gas station saying that if is paid online they have got no information so I had to pay him in gas. I did not even get the refund of the amount nor the gas. The gas station people checked for the transaction online in their system which does not eben show any transaction made online by me.
I am attaching the picture of the transaction confirmation and also the pictures of the online hp site and the receipt I got tor the paymrnt in cash....
Complaint comments  Read comments [1]Complaint category Gas Stations

Hindustan Petroleum Corporation [HPCL] — got sms but gas cylinder not delivered yet - subsidy received without cylinder

 shardaswami24 on Dec 4, 2018
Hello,

My Booked cylinder not received but i got sms and subsidy in my account.
same happen again.

1st booking code 503133 on 17 Nov 2018
received sms of cash-memo on 22 November 2018 and also i received subsidy of this cylinder

2nd booking code 507458 1 dec 2018
received sms 3 dec 2018 but cylinder not received...
Complaint comments  Read comments Complaint category Gas Stations

Hindustan Petroleum Corporation [HPCL] — to deactivate give up subsidy

 rafik kudapani on Dec 4, 2018
Dear sir, sorry!!! Due to wrong click on "opt out of subsidy option", it has been activated. Kindly deactivate this from my hp consumer number 606939 as soon as possible. Please help me on this. My name is rafik kudapani k and consumer no 606939 and aadhar no:[protected]. Hp gas agency - m/s sri suresh hp gas agency, #151 syed fatheshavali nagar, anand nagar hubli-580024 phone ;- 2209091...
Complaint comments  Read comments Complaint category Banks

Hp Gas — subsidy amount not credited

 chandule on Dec 3, 2018
Hi team,

Please note my consumer no. : (612546) and sagunthala gas, [protected].

Please note that i had submitted my adhar copy to agency. My subsidy amount is on hold please transfer my subsidy amount to bank account. Its hardly earned money. Please help me to resolve this issue and get all my subsidy amount to my account number which i have provided to them. Please as soon as possible help me.....
Complaint comments  Read comments Complaint category Gas Stations

Hindustan Petroleum Corporation [HPCL] — subsidy not received since 1 year, it is showing subsidy lapsed (mopng).

 Gol Jatin on Dec 3, 2018
My consumer number is 631293. It is showing subsidy lapsed (Mopng). Visited ajay gas, sonipat. But still not resolved. Submitted online complaints from myhp portal. But there is not result. Three cylinder subsidy pending dated 22/01/18, 14/02/18 and 23/03/18. Distributor code 16307200. Registered email id is jatin_gol@yahoo.com. I have attached picture of myhp portal screenshot....
Complaint comments  Read comments [2]Complaint category Government Organizations

Hindustan Petroleum Corporation [HPCL] — not received subsidy amount

 dileepcj on Dec 2, 2018
Mine gas consumer account no 635997, soundarya agency, i have given mine aadhar card as address proof and id proof while getting new connection and i have given aadhar number 2 year back and not received subsidy amount more than 2 years. Help on this issue. Even agency has not updated mine address correctly as in given address proof.

Thanks
Dileep...
Complaint comments  Read comments Complaint category Gas Stations

Hindustan Petroleum Corporation [HPCL] — non receipt of subsidy

 Jai Jashnani on Dec 1, 2018
This is regarding the issue with linking of bank account and non receipt of subsidy for last 18 months approx. Consumer name is soni ravindra sardar having consumer no 619024. We have visited the dealer office maya gas service several times and also contact the respective bank as well. The aadhar no and lpg gas id is also linked with the bank account. We request you to please look into the matter at the earliest and do the needfull.

Thank you...
Complaint comments  Read comments [1]Complaint category Gas Stations

Hindustan Petroleum Corporation [HPCL] — cylinder not received two times but subsidy received both time

 pappuchoudhary2002 on Dec 1, 2018
Dear sir,
My consumer no. Of hp gas is 600256. I live in village-atali, teh. - ballabgarh, district faridabad (Haryana). My gas agency name is mange ram hp gas agency in mohna village and mobile no. Is [protected]. I was doing complaint two times via mobile (Option will come in booking time). I booked cylinder but october and august. Cylinder will not received since both timeand complaint no. And date are 500612, 500309 and date 07/10/18, 23/08/18 but subsidy will come both time. Now i have to book a cylinder third time today[protected]. Please check and solve it. I am very disturb for where...
Complaint comments  Read comments Complaint category Food

Hindustan Petroleum Corporation [HPCL] — subsidy is not remitted to my bank account

 earthempire on Nov 30, 2018
My name is rangaswamy n. I am a hp gas consumer vide membership number is 618783. Distributor name is bhandari gas agency and it's phone no is[protected] and address is gandhi nagar, shimoga-577201. I booked a cylinder on 10th november 2018. But till today neither i didn't received subsidy message from your end not from the bank. So you suggest me how i will get that amount. Advice me accordingly. My mobile no is [protected]...
Complaint comments  Read comments [1]Complaint category Other

Hindustan Petroleum Corporation [HPCL] — not receiving hp gas subsidy for last 2 years (hp gas account 616359)

 shirshendu sen on Nov 29, 2018
Hi,

This is shirshendu sen from madhyamgram, kolkata, wb 700129. I have a hp gas connection with consumer id 616359. This connection is linked with my bank account which is having kyc filled and also aadhar number linked. But for last 2 years, i am not receiving the lpg subsidy to my account and it is showing as "subsidy lapsed (Mopng)". Can you please take necessary action so that i get my subsidy back.

Regards,
Shirshendu sen.
Contact email: shirshendu. Sen@gmail.com...
Complaint comments  Read comments Complaint category Government Organizations

Hp Gas — hp gas complaint against saheed balwan singh gas agency, sampla distt. rohtak (haryana)

 Tech_pankaj on Nov 29, 2018
Dear sir,
Subject - lpg subsidy not receiving from last around 2 years
This is regarding my mother asha rani account having lpg consumer no. 104034 and we are facing problem to get subsidy in my mother state bank of patiala bank account, initially subsidy was received in same account but suddenly from around last 2 years we are not receiving subsidy we realize this in aug 2018 when we visit bank, after then a plenty of times we visit gas agency as well as bank to rectify the error but both parties are blaming each other and from last around 3 months agency manager mr. Charu is saying...
Complaint comments  Read comments Complaint category Other

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