Hindustan Petroleum Corporation [HPCL] Customer Care
Hindustan Petroleum Corporation Ltd.
Customer satisfaction rating: 1%
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2153
COMPLAINTS

Hindustan Petroleum Corporation [HPCL] Customer Care

Hindustan Petroleum Corporation Ltd.

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Address
Petroleum House, 17, Jamshedji Tata Road
Mumbai
Mumbai City District
Maharashtra
India - 400020

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
104
down
46


Mobile:
Mobile:
up
29
down
24

Customer satisfaction rating
1%
Complaints
2153
Pending
2
Resolved
14
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon09:30 am - 05:30 pm
Tue09:30 am - 05:30 pm
Wed09:30 am - 05:30 pm
Thu09:30 am - 05:30 pm
Fri09:30 am - 05:30 pm
SatClosed
SunClosed

Hindustan Petroleum Corporation [HPCL] related photos (108)

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Hindustan Petroleum Corporation [HPCL] Customer Care related pictures (108)

Hindustan Petroleum Corporation [HPCL] Complaints & Reviews

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Hindustan Petroleum Corporation [HPCL] — Forgot my hp gas user id and password

 L Samba Siva reddy on Apr 28, 2017
Respected sir, my name is l samba siva reddy, my hp gas consumer number is 606794, our gas agency is hp gas agency pulivendula of cuddapah dt. Andrapradesh pin no.516390. I forgot my hp has user i'd and password. And also email i'd for hpgas. I face problem to booking cylimder and pay online. So please send above particulars my mail i'd. Lssreddy139@gmail.com. Thanking u sir...
Complaint comments  Read comments Complaint category Gas Stations

Hindustan Petroleum Corporation [HPCL] — Credit for subsidy

 nimbledeepak on Apr 24, 2017
I have not received credit for subsidy amount for purchase since year 2016. I had completed all the formalities for getting subsidy in year 2014 and used to get credit my icici account number 015101038649. Last credit i got in my icici account number 015101038649 was on 30 dec 2015 (Cash memo 101107 dated 28 dec 2015). After this i have not received credit at all for purchases till date. I have not given up my subsidy however i am informed by the distributor that as per data in their system the subsidy has been given up
I fail to understand how the subsidy in the system shows "given up"...
Complaint comments  Read comments [1]Complaint category Utility Services

Hindustan Petroleum Corporation [HPCL] — Online account not activating

 DULAL SOW on Apr 20, 2017
Respected sir
I am one of the consumer of hp gas in kabita gas geency, dubrajpur, birbhum, west bengal. There is a on line gas-refile booking facility, to this to create online account. So i created online account for booking gas refile, but i have not received activation mail.

So please sent me this mail in (Dulalsow123@gmail.com). Thankink you....
Complaint comments  Read comments [1]Complaint category Government Organizations

Hindustan Petroleum Corporation [HPCL] — Hp gas login

 papu sahoo on Apr 20, 2017
Sir, I have been opened my account on your online HP Consumer Portal. But at that time mistakenly . my correct email ID i. e. Sahoodebasish75@gmail.com. Due to above said my mistake I am unable to log in to the consumer portal. Therefore kindly solve my problem as soon as possible. my mail ID is sahoodebasish75@gmail.com thanking you, in anticipation. Debasish sahoo, atpo haripur, dist khurda, Consumer No. 607038....
Complaint comments  Read comments Complaint category Gas Stations

Hindustan Petroleum Corporation [HPCL] — Subsidy not credited-LPG_ID_291109207500001684

 bhagya.hegde on Apr 19, 2017
My dealer is Aishwarya Enterprises and Consumer ID provided by them is 601684.
My ADHAAR NO. 2176 2547 3281.
My contact Number is 9448557201

The adhar seeding/lining has been done and used to get the subsidy credited to my account with Indian Overseas Bank.

Of late for the last 6-7 times, Subsidy is not getting credited to my account.

Kindly investigate and let me know the reason for the same....
Complaint comments  Read comments [1]Complaint category Gas Stations

Hindustan Petroleum Corporation [HPCL] — I need to cancel my request of give up subsidy

 Sreeraksha HR on Apr 18, 2017
I actually opted for give up subsidy by thinking they will not collect the extra subsidy amount from us while delivering LPG Gas cylinder.

My consumer number is 634473

Please cancel that am not able to afford that. Please cancel that option and please make my subsidy amount be deposited to account number.

I tried calling customer care and opting it out but there was no option to contact a customer support executive . So I thought of registering a complaint here.

Please help me how to cancel the option give it up subsidy and please pay...
Complaint comments  Read comments [1]Complaint category Gas Stations

Hindustan Petroleum Corporation [HPCL] — No proper response from bhel hp gas agency

 Bommana RaviTeja on Apr 18, 2017
Every time when we book refill of gas cylinder, these guys will not respond properly. Every time they will say we are running shortage of gas. At least when they reach home, they didn't call and make the status as cancellation. Even if the gas is cancelled, these guys will not notify the status unless until we call for the status. This is the problem we face every time we book for gas refilling....
Complaint comments  Read comments [1]Complaint category Gas Stations

Hindustan Petroleum Corporation [HPCL] — Non delivery of cylinder after online payment

 or05af0746 on Apr 16, 2017
Dear Sir,

I have booked cylinder on 09.04.2017 through online payment of INR 730.50 to Murali Gas Agency, No.51, Ramanjaneya Layout, Ashwath Nagar, Marathahalli, Bengaluru, Karnataka 560037, India.

The cylinder was not delivered to my address but the status of online booking is showing as Delivered. I have attached the image of my booking transaction.

Please look into the issue.

Regards
Chinmayi Samal
9900057535
Bangalore-560037...
Complaint comments  Read comments Complaint category Online Shopping

Hindustan Petroleum Corporation [HPCL] — Misbehavior of employee in a HP petrol filling st

 kommana Tarun on Apr 15, 2017
I was ill treated while I visited HP petrol filling station near indira park, Hyderabad. I needed a moral support from the owner of the bunk and also apologize from the employee. A employee spoke to me in a rash manner while I was filling petrol in my bike. So please make sure that I may get some justice. I will be waiting for your reply.

Thankyou....
Complaint comments  Read comments [1]Complaint category Gas Stations

Hindustan Petroleum Corporation [HPCL] — Delivery of underweight lpg cylinder

 pintu87 on Apr 13, 2017
Dear sir, we have been availing the lpg facility from m/s. Anand store (Hp gas). Despite our request caution to delivery boy every time we are being supplied cylinders half filled around 4 or 5 kg gas less. You are requested to ponder over the matter and instructed the concerned person to deliver cylinder of prescribed weight. Otherwise we will seek third party intervention in the case. Thank you surender kumar gupta e-5/218, gali no. 10, near hardan public school 5th pusta sonia vihar, delhi-110090 mobile: 9811353878 consumer no. 601721...
Complaint comments  Read comments Complaint category Utility Services

Hindustan Petroleum Corporation [HPCL] — HP gas selling in Black !

 human rights dharavi on Apr 11, 2017
Here is an HP gas employee who sells cylinders in BLACK.
People like these who sells CYLINDERS in black is a criminal offence since this is the consumer rights to ask? why is it so? who is allowing him to do so?

There is a chain of people, but I know 2 of them, 1 is Kalidas Nadar, 2 is Gopi nadar. This HP employees are making enormous money by selling these cylinders in BLACK and have made a lot of money and still on, saddest part there is nobody to catch these goons. He is famous in Dharavi area i.e behind new Dharavi police station at block no-9 for selling cylinders in black.
Complaint comments  Read comments Complaint category Other

Hindustan Petroleum Corporation [HPCL] — Refill of Gas not done even after 1 month

 Sonal Jathanna on Apr 8, 2017
We had booked gas on 1st march then distributor cancelled telling we were not at home after 8 days.then we booked it again on 08-03-2017, but again it was the same thing we called them a 100 times and even went to the office she refused to give the cylinder so we took 2 cylinder connection and also gave our details like phone number again because she had told it is entered wrong.after tat the first cylinder booked has not been delivered till date even after calling so many times, giving complaints and reopening so many times.every time we call she gives some crap reasons all the time.Please resolve...
Complaint comments  Read comments [1]Complaint category Car Dealers

Hindustan Petroleum Corporation [HPCL] — Domestic gas leakage in cylinder

 Suresh K.N on Apr 7, 2017
This is surprising that ravi enterprises is distributor for HP GAS, IN SOUTH BANGALORE office located at padmanabha nagar .
We have 2 cylinders & one is stocked. while the cylinder we used got exhausted we replaced the fresh sealed cylinder. no sooner we connected we started geeting leakage in cylinder . what i am driving point is the distributor should be made responsible to seethat with in stipulated time the problem has to be solved, the number 984598706 mr reddy he was mentioning that he has many calls for the day, what does it mean when some thing happens does distributor send after...
Complaint comments  Read comments [1]Complaint category Home & Garden

HP Gas — Refill booking cancelled and now I am unable to rebook refill

 Pravar Jawalekar on Apr 6, 2017
My Hp gas consumer number : 625084
HP gas agency : Jai Ambey HP gas seva, Sahibabad, Ghaziabad (U.P)

Dear Sir,

I booked a HP gas refill with booking no. 515685 on March 26, 2017. Booking got cleared and cash memo was also generated successfully. But on 1 April, 2017 I got message that my booking has been cancelled. Now, when I go to re-book refill using HP anytime - it says there is already a booking pending.

How I can book refill in such case? Also Why gas agency cancelled my booking without asking me? Previously they delivered me cylinders...
Complaint comments  Read comments [1]Complaint category Products & Services

Hindustan Petroleum Corporation [HPCL] — Hp lpg account activation problem

 ravindarrao on Apr 4, 2017
Respected sir
I am one of the consumer of hp gas intelangana, hyderabad there is a on
Line gas-refill booking facility, to create an account. So i created
Account for booking gas refill, but it is not activated. There is a no
Message to me.
My email id : ravindarrao@yahoo.com
Consumer no.536959
Consumer name : ravinder rao l v
End the activation mail link.
So please rectify my problem as early as possible......
Complaint comments  Read comments Complaint category Government Organizations

Hindustan Petroleum Corporation [HPCL] — Wrong entry of email ID

 carty on Apr 2, 2017
Hi sir/madam,

My consumer no. Is 800140, while registering online as a new user i entered wrong email id and i have not received the activation link. Please help to correct my email id to activate online hp login.

Actual email id - s. Shanmugam1964@gmail.com
Wrong email id - s. Shanmugam64@gmail.com

Registered mobile number - 9176821919

Thanks,
S. Shanmugam...
Complaint comments  Read comments Complaint category Other

Hindustan Petroleum Corporation [HPCL] — Change of login of my hp gas

 9437642425 on Mar 29, 2017
Dear sir,
During registration of hpgas using consumer no-, i wrongly entered e-mail, for which l am unable to login again and avail the online facilities. Kindly guide me how to reset the login using new e-mail address.. Or through my registered mobile no - 9437642425 and consumer no - 609487. Can i register with a new e-mail id...
Waiting for your early response......
Complaint comments  Read comments [1]Complaint category Other

Hindustan Petroleum Corporation [HPCL] — LPG subsidy not being credited

 DrAshok Gupta on Mar 28, 2017
Consumer name : Dr Ashok Kumar
E Mail id: drashokgupta053@gmail.com
Consumer no. 634873 Hp gas.
Distributor LUDHIANA SALES AND SERVICE . LUDHIANA
Lpg id 2 9110 9542 0000 7625
City : LUDHIANA
Mobile no. 9855584586
AADHAR NO: 913169240788
BANK: SBI GURDEV NAGAR LUDHIANA

MY DBTL (CTC) Status AS PER MYHPGAS.IN WEB IS:

Aadhaar Linking Status in LPG: YES
( (Submitted)
XXXX XXXX 0788
Last Updated On:14/12/2013))

Aadhaar Linking Status in Bank (as per NPCI): YES
((Submitted)...
Complaint comments  Read comments Complaint category Other

Hindustan Petroleum Corporation [HPCL] — Change of registered no with new no & subsidy required to readdress to SBI ACCOUNT

 bishnupada biswas on Mar 26, 2017
Respected Sir,
No (1)
the registered no as mentioned
(9752475187), needs to be replaced with the contact no. 7587369740 with an immediate effect.
No(2)
i have closed the ICICI BANK ACCOUNT( 028201000008) with effect from 3rd. Sep/2016. presently, the same had been detected that my lpg gas subsidy was transfered to closed icici bank account on and from sept/2016. prior to that, the subsidy was transfered to SBI SAVING ACCOUNT( 10597696024). THIS ACCOUNT NO IS ALREADY AADHAR CONNECTED . Please extend the subsidy to my SBI ACCOUNT as mentioned as ICICI BANK ACCOUNT...
Complaint comments  Read comments [1]Complaint category Gas Stations

Hindustan Petroleum Corporation [HPCL] — HP Gas on line account is not activated

 susant87 on Mar 26, 2017
Dear Sir/Madam,

My consumer ID 605275. I am not able to login in to my account.
Request you to please re-send activation link to mail2mesusant@gmail.com else call me on 7507979204.

I have filled up the form online and submitted, but I was expecting activation email from HP. But still it is around 20 working days I did not get any email to the ID mentioned above....
Complaint comments  Read comments [3]Complaint category Appliances

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