Hindustan Petroleum Corporation [HPCL] Customer Care
Hindustan Petroleum Corporation Ltd.
Customer satisfaction rating: 1%
Submit a Complaint
2247
COMPLAINTS

Hindustan Petroleum Corporation [HPCL] Customer Care

Hindustan Petroleum Corporation Ltd.

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Address
Petroleum House, 17, Jamshedji Tata Road
Mumbai
Mumbai City District
Maharashtra
India - 400020

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
148
down
55


Mobile:
Mobile:
up
40
down
28

Customer satisfaction rating
1%
Complaints
2247
Pending
0
Resolved
19
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon09:30 am - 05:30 pm
Tue09:30 am - 05:30 pm
Wed09:30 am - 05:30 pm
Thu09:30 am - 05:30 pm
Fri09:30 am - 05:30 pm
SatClosed
SunClosed

Hindustan Petroleum Corporation [HPCL] related photos (119)

Hindustan Petroleum Corporation [HPCL] Complaints & Reviews

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Hindustan Petroleum Corporation [HPCL] — e payments, air compressor and normal petrol

 gajendra vyas on Sep 21, 2017
Today morning i reached your dealer m/s madhavlal and brothers, chhindwara and asked normal petrol but they reply only pawar petrol available then i fill-up more then 11 ltr petrol and request him to provide me swipe machine they denied to accept e payment then i asked him to check air then also denied that machine is out of order.

I want complaint register then they not provide us and after lot of discussion they provide me simple complaint register thous photo attached herewith. Vide bill no.2460 dt.21.09.2017 of rs.900/-

As our pm moto is cash less economy and we...
Complaint comments  Read comments Complaint category Banks

Hindustan Petroleum Corporation [HPCL] — complaint against samatha shiva shakti gas distributor

 srisailam yadav on Sep 20, 2017
Sir, i booked gas vide booking no. 591643 towards my consumer no. 603316 for home delivery on 07-09-2017, but not delivered till today. Bills issued whenever i make phone calls lot of times to but the concerned saying as tobe delivered soon. I am very sorry to say we are facing much problem due to this type of service and it is regular happening with hp. My gas agency distributor name as samatha shiva shakti gas agency, kothapet, chaitanyapuri, hyderabad.

Smt anuraha, occ: housewife,
R/o. Plot no. 39 east part,
Saraswatinagar colony,
Chintalkunta check post,...
Complaint comments  Read comments Complaint category Other

Hindustan Petroleum Corporation [HPCL] — none delivery of domestic cylinder

 srisailam yadav on Sep 20, 2017
Sir, i booked gas vide booking no. 591643 for home delivery on 07-09-2017, but not delivered till today. Bills issued whenever i make phone calls lot of times to but the concerned saying as tobe delivered soon. I am very sorry to say we are facing much problem due to this type of service and it is regular happening with hp. My gas agency distributor name as samatha shiva shakti gas agency, kothapet, chaitanyapuri, hyderabad.

Smt anuraha, occ: housewife,
R/o. Plot no. 39 east part,
Saraswatinagar colony,
Chintalkunta check post,
Lb nagar – 74.
Complaint comments  Read comments Complaint category Other

Hindustan Petroleum Corporation [HPCL] — phone number changed

 Ipsita maji on Sep 20, 2017
I
Ipsita maji my mobile has been lost. My new mobile no is 7679775666 and my hp gas consumer no 69869429 so plz registered my new no.
Thanks...
Complaint comments  Read comments Complaint category Gas Stations

Hindustan Petroleum Corporation [HPCL] — supply of water filled cylinders or wrong weight machine

 shivjais on Sep 19, 2017
Hi team,

I am consumer of hp gas since august 2016 of the distributor “vinayak gas king” (Distributor id 11630400), hoshangabad road, bhopal. At the time of gas connection, i got 2 filled cylinder from distributor and each cylinder take approx. 2 months and 3 weeks to get empty. I took 7 cylinders within 1 year, 4 cylinders get empty approx within 1 month. There is only 2 members in my family. I have used indane and hp gas in delhi and mumbai, and average rate of empty each cylinder takes approx 3 months.

I have complained 2 times to distributors and delivery boy,...
Complaint comments  Read comments [1]Complaint category Utility Services

Hindustan Petroleum Corporation [HPCL] — non delivery of booked cylinder

 Vinay Lakkanna on Sep 19, 2017
Sir, i had booked cyclinder vide booking no 508079 further cash memo no 1020843 dated 9/9/2017, but the cyclinder is not delivered till date and inspite of repeated calls and requests it is more than 15 days. They are giving different reasons each time we called. Hope his complaint is taken up at the earliest and proper action is taken to avoid this in future. Regards/lakkanna, 990203874. My consumer no is 603431....
Complaint comments  Read comments Complaint category Gas Stations

Hindustan Petroleum Corporation [HPCL] — stop my cancellation of option out of subsidy

 RAM SINGH RATHOUR on Sep 18, 2017
My self monika w/oram singh. I have connection of hp gas which comes under raj gas agency palwal. My lpg id 21150334300000172 & my consumer no. Is 713466. Cancel of subsidy opt out; my subsidy opt out due to press any wrong option during booking cylinder. Please cancel give up subsidy for my account detail mention already in earlier of complaint. Now humble request to hp gas limited to cancel subsidy opt out as soon as possible. My loss of money must be stop in future regarding subsidy. I poor so please stop this opt out of subsidy. I hope you will consider my request to stop this....
Complaint comments  Read comments Complaint category Gas Stations

HP Gas — hp gas id login problem

 dhiru3630 on Sep 16, 2017
Dear Sir I have submitted wrong email ID while registration, I have not activated my account. I try to register again there is a message that you have already created account. I request you to please delete my account and enable me for create new account. Dharmendra kumar singh my consumer no.656303. My gas agency is VASHINAGAR COOP CONS SOCTY LTD gas agency vashi sec-05, vashi navi mumbai. My email add. Is dhiru1023@gmail.com. Please solve the problem & message my cnt no 9867442107. Thank you...
Complaint comments  Read comments Complaint category Gas Stations

Hindustan Petroleum Corporation [HPCL] — change my bank account number 1

 Pranav Nagar on Sep 14, 2017
Dear sir,
In hp gas department my bank subsidy account no. Is 094501508207 which is not active and not mine. Please change the bank account number which is 005501552288. Icici bank, bhopal. Ifsc code icicooooo55. Please change the bank account number with immediate effect. I hope you will kindly fast action.

Regards
Pranav nagar
Cont-9826241977
Consumer no. 616397
Agency - nainika gas,
Dhanwantari parisar,
E-7, arera colony bhopal m. P....
Complaint comments  Read comments [1]Complaint category Gas Stations

Hindustan Petroleum Corporation [HPCL] — resend the activation link to my mail id

 Palaniappan Kannan on Sep 11, 2017
Respected sir,
Ref: 1) customer id: 616905
2) distributor's name: kabani hp gas agecy, elumapillai

I am one of the consumer of hp gas in rasipuram, namakkal district, tamilnadu. There is a on line gas-refile booking facility, to this to create jihaan account. So i created jihaan account for booking gas refile, but it is not activated. There is a message to me it follows as

We have sent you the activation mail on email id : kannampl@yahoo.com
Click send button to resend the activation mail.
But they haven't sent me the activation mail on...
Complaint comments  Read comments Complaint category Government Organizations

Hindustan Petroleum Corporation [HPCL] — registration of new mobile number

 Ajitdas1 on Sep 8, 2017
Sir,
My mobile number is registered wrongly. Recently, in between seven days i have created a login id in myhpgas.in and after that i recognised my mobile number is updated wrongly. Finally i have changed that number to a new number as 8433035043.in my profile this number is visible to me but the previous number is showing in my consumer mdbtl information. How is it possible. My hp gas connection consumer no. Is 606696 from making a hp gas garmin vitark, kendrapara, orissa. So, i want to register a new mobile no. Which is 8433035043
Regards
Bharat chandra das....
Complaint comments  Read comments [1]Complaint category Other

HP Gas — non delivery of the hp gas refill

 Dubey Anil on Sep 6, 2017
I am anil kumar dubey. My consumer number is 608117 and the agency which supplies me the gas cylinder is kanti gas service located in kasia kushinagar. Sir, i've booked the refill order for the cylinder through on line on 25th of august 2017. The booking no. Is 505210 & the cashmemo no. Is1041700. It has passed about 15 days till date today but the refill cylinder has not yet been delivered to me. It seems the distributor is careless to the service. He is deliberately making delay so as to demoralize the on line booking because the distributor & their delivery men feel problems in extorting money...
Complaint comments  Read comments [1]Complaint category Education

Hindustan Petroleum Corporation [HPCL] — cylinder subsidy

 ajaymanisha on Sep 3, 2017
I am ajay patil from nagothane,, dist :raigad, maharastra, as bharat gas consumer, i wrong click give up subsidy, therefore i requested to you that deactivate give up subsidy i hope you will do needful,
Name :ajay patil, consumer no 21011
Sv no. 3017308808, card number :7649989
Reg mob no 9881660299
Gas agency name : raigad gas agency, nagothane, tal :roha, dist :raigad, maharastra...
Complaint comments  Read comments [2]Complaint category Gas Stations

Hindustan Petroleum Corporation [HPCL] — delayed delivery and repeated cancellation of order

 bharathee on Sep 2, 2017
I have been using their services for about six months now. I have booked 5 - 6 times so far. Every time they have canceled the order after delaying for a week or ten days and then cancelled the order. I have had to book again and get it delivered after following up multiple times. Some times it doesn't allow me to book the second time saying the previous order is still in process though it was cancelled and i received a message confirming cancellation. I have used five different agencies so far in last 10 years and i can confidently say this is the worst agency i have ever had....
Complaint comments  Read comments [2]Complaint category Utility Services

Hindustan Petroleum Corporation [HPCL] — non delivery of booked gas after thirty days

 Dr.Subhash Chandra Shukla. on Sep 1, 2017
Consumer no611378
Booking on 02/08/2017
Booking no500529 dt.08/08/'17
Cash memo109403 dt.09/08/'17amt rs.543/-
Till date not delivered.
Local h p officer does not reply on given mobile &landline phone
At h p helpline complain lodged no 17104303 but no help found
National consumer forum no 1800114000was knocked as per suggestion you were informed for relief....
Complaint comments  Read comments [2]Complaint category Loans

Hindustan Petroleum Corporation [HPCL] — complaint regarding very big corruption

 arunadvocate on Sep 1, 2017
The master mind of black market, sales officer of hindustan petroleum mr. Jasvinder saini and proprietor of gas agency kailash gas service and kasuli gas service of sirsa district (Pin 125055), haryana, queen and king’s has made six thousand fake gas connection of their own. Till 31/8/2017, they have these gas connections without limhking with aadhar card and bank account. They have done fake signature n the vouchers so that the gas cylinders can be sold by getting them refill. They also have been sold regulator and cylinder in the market and i can prove it with evidence. I, arun goyal (Advocate...
Complaint comments  Read comments Complaint category Gas Stations

Hindustan Petroleum Corporation [HPCL] — misbehaving and harassment by west delhi gas agency, janakpuri

 gurpreet singh hira on Aug 31, 2017
Dear sir/madam

I gurpreet singh booked hp gas lpg refill consumer no.682606 on 24th july 2017 through internet and made online payment. The delivery man came after 3-4 days and he deliver the lpg cylinder. But after 2 or 3 days another person (Mr. Tiwari) came to my home from west delhi gas agency, b1 janak puri, new delhi and told me to pay the full amount in cash. I told him that we have made online payment and it has now been 10-12 days the amount is not refund to my bank account but he was not ready to understand and start misbehaving with me and my mother. Again after 2-3 days...
Complaint comments  Read comments [1]Complaint category Gas Stations

Hindustan Petroleum Corporation [HPCL] — hp gas online account is not activated

 somasekhar reddy on Aug 29, 2017
Respected sir
I am one of the consumer of hp gas in srikalahasti, chittoor district, a. P. There is a online gas-refill booking facility, to this to create account. So i created account for booking gas refill, but it is not activated. There is no message not received to me. It follows as

We have sent you the activation mail on emailid : somu_1981@hotmail.com.
Click send button to resend the activation mail.
But they haven't sent me the activation mail on my email id cited above. So please rectify my problem as early as possible....
Complaint comments  Read comments Complaint category Gas Stations

Hindustan Petroleum Corporation [HPCL] — regarding change of address

 Aindree aayrish on Aug 28, 2017
Dear sir/ madam,

I want to change my address due to change of my flat no.

My details
Consumer no - 652836
Agency name - sri manjunatha enterprises

My old address :
Flat no - nc2 33, nethravathi block, vijaya enclave, bannerghatta road, bangalore.

My new address :
Flat no - nc2 17, nethravathi block, vijaya enclave, bannerghatta road, bangalore.
Mail id - deepak. Navodaya@gmail.com
Mob - 9241553141...
Complaint comments  Read comments [2]Complaint category Gas Stations

Hindustan Petroleum Corporation [HPCL] — hp gas transfer

 Ravi N Surya on Aug 21, 2017
Dear sir, i wants to change my address, due to change of house

My details
Consumer no:641170
Agency :lalitha hp gas kengeri

My old address: hno: anusuyamma #30 9th cross scrvk kalyanamantapa jnanajyothi nagara j. B post bangalore 560056

My new address :#1 pn complex eggalur chandapur post attibele hobli anekal taluk bangalore 560099 email :ravikgd559@gmail.com ph no:9611288549...
Complaint comments  Read comments Complaint category Gas Stations

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