Hindustan Petroleum Corporation [HPCL] Customer Care
Hindustan Petroleum Corporation Ltd.
Customer satisfaction rating: 1%
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2107
COMPLAINTS

Hindustan Petroleum Corporation [HPCL] Customer Care

Hindustan Petroleum Corporation Ltd.

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Address
Petroleum House, 17, Jamshedji Tata Road
Mumbai
Mumbai City District
Maharashtra
India - 400020

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
86
down
42


Mobile:
Mobile:
up
25
down
22

Customer satisfaction rating
1%
Complaints
2107
Pending
2
Resolved
12
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon09:30 am - 05:30 pm
Tue09:30 am - 05:30 pm
Wed09:30 am - 05:30 pm
Thu09:30 am - 05:30 pm
Fri09:30 am - 05:30 pm
SatClosed
SunClosed

Hindustan Petroleum Corporation [HPCL] related photos (102)

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Hindustan Petroleum Corporation [HPCL] Customer Care related pictures (102)

Hindustan Petroleum Corporation [HPCL] Complaints & Reviews

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Hindustan Petroleum Corporation [HPCL] — HP gas booking

 sonuson on Feb 24, 2017
Wrong email address registered
Sir,
I've registered with an wrong email address gulshanpandey10@gmail.com and now i want to change it to my e-mail but there is no link on website for this.
Also my account is not activated because the activation link was sent to the wrong email address. My correct email ID gulshanpandy10@gmail.com
Name tarakeshwar nath pandey
HP gas can no 643451...
Complaint comments  Read comments Complaint category Other

Hindustan Petroleum Corporation [HPCL] — My account is blocked.

 Naresh Nari on Feb 23, 2017
Hi,
I am d. Yadamma (Consumer no 612694). I have hp gas connection. Now my account is blocked as i not booked gas cylinder since last from 2014. Now i want to book gas so, please activate my account... Agency (Ravi prasad agency, nacharam)
Kindly help in this regard

Regards
D. Yadamma
H. No (3-13-95/6/3/1, mallikarjuna nagar mallapur)
8686642831....
Complaint comments  Read comments Complaint category Food

Hindustan Petroleum Corporation [HPCL] — Gas subsidy not credited by Vijay Nagar Gas Company _Consumer No. 872568, Hyderabad.

 somdebasish on Feb 22, 2017
Dear Sir,

I am Debasish Som. My Consumer number is 872568 with HP

LPG Gas Agency - Vijay Nagar Gas Company, Balkampet, Hyderabad. Phone # 04023713799

This is to bring to your notice that I have been denied of my LPG gas subsidy since I took my gas connection in 2012 in spite of submitting my Aadhaar. I was told that the subsidy amount will be credited to my bank account as mentioned in the application form.

To my utter surprise I came to know only ONE subsidy amount got credited to my HDFC Bank account against booking number 505035 dated...
Complaint comments  Read comments Complaint category Gas Stations

Hindustan Petroleum Corporation [HPCL] — Login problem due to wrong email id

 rajurajeev on Feb 22, 2017
Dear Sir I have submitted wrong email ID while registration, I have not activated my account. I try to register again there is a message that you have already created account. I request you to please delete my account and enable me for create new account. Rajeev Kumar my consumer no-622967 my email : raju.rajeev877@gmail.com agency name- Inder raj Agarawal(19608700)...
Complaint comments  Read comments Complaint category Gas Stations

Hindustan Petroleum Corporation [HPCL] — Unable to register mobile no. by mobile phone.

 santogr on Feb 22, 2017
I am trying to register my mobile no for refilling of hp gas cylinder as my earlier agency has been changed by you, I have given new consumer number by New Relax HP Gas Agency. Dombivli (E).
When I have try to register my mobile no as per guidance of the dealer it is not, happening . A telephonic message We are unable to register your mob.no. Pl contact your gas agency.
I request you to register my mobile no, as 7588727936. My consumer No. is 659976, New Relax HP Gas Agency, Dombivli (E).
Thanks & Regards,
Smt. Pushpa Rane...
Complaint comments  Read comments Complaint category Utility Services

Hindustan Petroleum Corporation [HPCL] — I am hp gas cosumer but not payment subsidy my account aprox 1 year

 Pavan Kumar Baidya on Feb 21, 2017
My cunsumer n.616290 and my LPG id 21140988600000030 . My name is Pavankumar Dharnidhar Baidhya.Gas subsidy give not my bank account about 13 months and HP Gas agency's tell not my problem. So I requested to you my subsidy my account are credited.Distibuter code-19656600 and Dhara gas agency, anand plaza, shop n.103, first floor, anand baglow chowk, mavdi main road, Rajkot(Gujarat).my mob.n.9408790043 and my email id pavanbaidya85@gmail.com...
Complaint comments  Read comments Complaint category Gas Stations

Hindustan Petroleum Corporation [HPCL] — Need subsidy

 MILIND MANDAVKAR OM SAI on Feb 21, 2017
Sir / Madam,
This is to inform you that it was wrongly enrolled the “GIVE IT UP” SUBSIDY option for my LPG connection by one of my family members who is ignorant to understand English Words .So, I request you kindly to deactivate this enrollment, my Consumer No. 638192.So that I can avail the LPG cylinders in subsidized prices. It's my humble request to kindly deactivate my “GIVEITUP” option and credit my subsidy in my account as I don’t want to lose my subsidy. I want to avail to subsidy cylinder. I am waiting for your sympathetic consideration at the earliest. Below are the HP...
Complaint comments  Read comments Complaint category Gas Stations

Hindustan Petroleum Corporation [HPCL] — Deactivate my give it up subsidy [Resolved]

 rahulpanaskar on Feb 19, 2017
Sir / Madam,
This is to inform you that it was wrongly enrolled the “GIVE IT UP” SUBSIDY option for my LPG connection by one of my family members who is ignorant to understand English Words .So, I request you kindly to deactivate this enrollment, my Consumer No. 624346.So that I can avail the LPG cylinders in subsidized prices. It's my humble request to kindly deactivate my “GIVEITUP” option and credit my subsidy in my account as I don’t want to lose my subsidy. I want to avail to subsidy cylinder. I am waiting for your sympathetic consideration at the earliest. Below are the...
Complaint comments  Read comments Complaint category Gas Stations

Hindustan Petroleum Corporation [HPCL] — Online account not activated

 nvr4getmi on Feb 16, 2017
For online GAS Booking, I created an online account on MyHPGas.in. The actual url is:

http://dcmstransparency.hpcl.co.in/myHPGas/HPGas/ConsumerRegistration.aspx

After submitting the details, I was informed that an email has been sent to me. I never received the email.

Consumer No: 643488

I then tried to create an account again. But I am receiving an error message that the "Consumer already signed up".

Please get this fixed....
Complaint comments  Read comments Complaint category Utility Services

Hindustan Petroleum Corporation [HPCL] — Misbehave and Harassment by Asia Highway HP Petrol Pump Staff and No senior Staff member available there

 Vishalgill on Feb 15, 2017
Dear sir am complaint against HP Asia Highway Petrol Pump Ludhiana PUNJAB 141001 against misbehave and harassment me am complaint it to your official site but no any action taken by your side am very unhappy with your staff members bad behaviour and no any senior Staff member presence in the Petrol Pump they misbehave and Abusing with me regarding payment threw paytm wallet
My complaint cms no.16051826

Thanks & Regards
Vishal
78888-29553...
Complaint comments  Read comments Complaint category Gas Stations

Hindustan Petroleum Corporation [HPCL] — Less quantity of diesel fuel

 Chotee on Feb 13, 2017
To
The manager hpcl
Auto care center
R P ROAD SECUNDRABAD

Dear sir/ madam

This to inform you that regularly i am feeling HP fuel (diesel) in r p road secundrabad, but yesterday i fill rs 550=00 of diesel but it's not filled up 550/= of diesel., about Rs 200/= less fuel.please fill my remaining fuel.

With best regards

Mohammed Lateef Shaikh

Mobile no, 9951739666
9959979976
mail id, Lateef26357@ gmail.com...
Complaint comments  Read comments Complaint category Products & Services

Hindustan Petroleum Corporation [HPCL] — Lost: Consumer number

 Vrunda Mulgund on Feb 11, 2017
Dear Sir,

I have lost the HP gas connection details including the consumer number of the connection that I had taken in my name from Liberty gas agency in Bhandup, Mumbai.

I would request your help to track our consumer details as we are unable to transact with HP and the agency without the same.

Details:

Pramod Mulgund
304/5, Autumn Hay, Neptune, L.B.S road, Bhandup(w), Mumbai
9820082308

Thank you in advance.

Regards,
Pramod...
Complaint comments  Read comments Complaint category Utility Services

Hindustan Petroleum Corporation [HPCL] — Login ID Enter Wrong

 Jharana Sahoo on Feb 10, 2017
Sir,
I have been opened my account on your online HP Consumer Portal. But at that time mistakenly I uploaded wrong email ID jharanasahoo.sbp@hmail.com instead of my correct email ID jharanasahoo.sbo@gmail.com. Due to above said my mistake I am unable to log in to the consumer portal. Therefore kindly solve my problem as soon as possible. my mail ID is jharanasahoo.sbp@gmail.com thanking you, in anticipation. Daitaree Sahoo, Talasahi, Regeda, Narsinghpur, Cuttack-754032, M:9938885484
Consumer No:600250
LPG ID : 2 1121 2055 0000 0250
Distributor name : SAIRAM HP GAS GRAMINA...
Complaint comments  Read comments [1]Complaint category Utility Services

Hindustan Petroleum Corporation [HPCL] — Hindustan petroleum LpG nt getting subsidry in bank from four months

 shibesh maitra on Feb 6, 2017
My name is Subrato Maitra. I m customer of HP LPG. My Aadhar no. Seeded with LPG I'd as well as Bank account but my LPG subsidies not coming to bank account from four months because Aadhar no. Is not maped with NPCI server. Many time I visited Bank and gas agency but they are showing every thing updated on their system. They told that problem with NPCI server. NPCI not maped you Aadhar no with your account that is why subsidy not coming to your account. My details is as follows, pls map with NPCI server as soon as possible.
Name . Subrato Maitra
Aadhar no.286952226729
Acct no....
Complaint comments  Read comments [1]Complaint category Banks

Hindustan Petroleum Corporation [HPCL] — Not giving homedelivery

 nspad on Feb 4, 2017
Since it's 7 years not giving home delivery and I complaints so much time on hpgas consumer portal. what does authority thinks about their customers.vasai bazar gas agency denies saying your home is on hillside. is this true. the other government authorities pass building plans in such area then why agency personal says why u buy flats over there.w ho can resolve this issue...
Complaint comments  Read comments [1]Complaint category Other

Hindustan Petroleum Corporation [HPCL] — Cashback for Digital payment at Petrol Pump not received

 Keerthi Alva on Feb 3, 2017
Hello I had done a ICICI debit card payment for petrol on 22nd of jan 2017 for an amount of Rs. 2000, for which I am supposed to get a 7.5% cashback for digital transaction.

It is over one week and I have not yet received the cashback in my account.

ICICI Bank, Acc No: 007801026387
Transaction number: 20170122142529
Date: 22/01/2017, Place- Sheetal Petrol Pump, Kondwa, pune...
Complaint comments  Read comments [3]Complaint category Gas Stations

HP Gas — Meter reading

 venky20005 on Jan 30, 2017
I have Maruti Ertiga car (diesel variant, VDI model). I had filled diesel from your retail outlet (Srinandi corner, HPCL Valmiki-Hunsur Road, Mysore) on 18th January 2017 after my car showed the indication of "low fuel". Attached herewith the receipt from Srinandi corner (clearly showing my vehicle regn. no.).

They had filled diesel full tank and the volume in the indicator showed 52.67 liters. The tank capacity of my car is 45 liters with some fuel left in my tank. Normally after I fill my tank after the "low-fuel" indication in my car I could fill only to the maximum of 38 liters...
Complaint comments  Read comments Complaint category Gas Stations

Hindustan Petroleum Corporation [HPCL] — Reffiling of Gas cylender booked but not received

 shiva58 on Feb 9, 2017
Sir,

Booking for refilling done vide bkg no. 561007 my connection No. 101279 for shaheed Balwan Gas Agency IVR Says cleared upto Dec.12, 2016, when will I got delivery. While asking IVR always plays such status since last 2 days.
whether any other process for booking of gas is adopted by gas agency or process already followed. In One side India is going to be digitizing and cashless in other hand BHARAT PETROLIUM Server for Refilling / Leackage complaint still not working properly....
Complaint comments  Read comments [1]Complaint category Gas Stations

Hindustan Petroleum Corporation [HPCL] — Problem in Changing the address

 Bhaskarachary on Jan 28, 2017
Hello
I am a customer of HP gas.recently moved into a new house and wish to change the address. Though I have been to the agency twice and submitted the details they dint change the address and whenever I book the gas, it's getting cancelled. And the gas agency people are not even answering the calls.dont know how can they be so reckless. I wasted lot of my time but unable to change the address. So pl do take necessary action soon. Consumer no:626228, V bhaskarachary. My mail id:vbachary1@gmail.com.
Thankyou.
Gas agency: trupti enterprises,
Address:no-25/2, devasandra...
Complaint comments  Read comments Complaint category Gas Stations

Hindustan Petroleum Corporation [HPCL] — Wrong email id

 thamil selvan t on Jan 28, 2017
Sir, I have been opened my account on your online HP Consumer Portal. But at that time mistakenly I uploaded my wrong email i. e.thamil123@gmail.com instead of my correct email ID i. e. thamilnkl@gmail.com. Due to above said my mistake I am unable to log in to the consumer portal. Therefore kindly solve my problem as soon as possible. my mail ID is thamilnkl@gmail.com thanking you, Consumer No. 615481, Soorya HP Gas Agency...
Complaint comments  Read comments Complaint category Gas Stations

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