Hindustan Petroleum Corporation [HPCL] Customer Care
Hindustan Petroleum Corporation Ltd.
Customer satisfaction rating: 1%
Submit a Complaint
2264
COMPLAINTS

Hindustan Petroleum Corporation [HPCL] Customer Care

Hindustan Petroleum Corporation Ltd.

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Address
Petroleum House, 17, Jamshedji Tata Road
Mumbai
Mumbai City District
Maharashtra
India - 400020

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
162
down
61


Mobile:
Mobile:
up
43
down
30

Customer satisfaction rating
1%
Complaints
2264
Pending
0
Resolved
19
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon09:30 am - 05:30 pm
Tue09:30 am - 05:30 pm
Wed09:30 am - 05:30 pm
Thu09:30 am - 05:30 pm
Fri09:30 am - 05:30 pm
SatClosed
SunClosed

Hindustan Petroleum Corporation [HPCL] related photos (120)

Hindustan Petroleum Corporation [HPCL] Complaints & Reviews

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Hindustan Petroleum Corporation [HPCL] — need to change consumer no on booking number

 ggorule123 on Oct 18, 2017
I need to changed consumer no on 08888823456 as it was wrongly dialed at the time of registration, pls let me know how to change the same so that i will able to book the celender/batla.

Also i have contacted to gas agency and call center but they are help less, they are not ready to help on this. So kindly help on he same

Reg
Ganesh
#9967903475...
Complaint comments  Read comments Complaint category Gas Stations

Hindustan Petroleum Corporation [HPCL] — correction in email id

 Bashir Pathan on Oct 17, 2017
I am a user of hp gas with consumer no. 626432, my registered mobile no. Is 9029296353. The distributor is v. M. Gas service thane.
While online registration, i have typed my e mail id :bmpathan@yhoo.com instead of bmpathan@yahoo.com. I have made complains through service no. 17125589, 17133576, 17139310. While checking the status of my first request, i cam to know that problem is resolved and i may log in with email id:bmpathan@yhoo.com.
As this email id itslef is wrong, no communication including activation link will reach me,
I request you to kindly arrange to correct my...
Complaint comments  Read comments Complaint category Utility Services

Hindustan Petroleum Corporation [HPCL] — change the mobile number

 Mohammad Shoaib Akhtar on Oct 13, 2017
भारतीय पेट्रोलियम
विषय: नम्बर परिवर्तन हेतु
महाश्य
सविनय निवेदन इस प्रकार है की मेरा मोबाइल नम्बर पहले 9199699536 था वो गुम हो गया है अब
इस नंबर पे रजिस्ट्रेशन करना है 9897296085 तथा ईमेल id (100aib. Msa@gmail.com) consumer 602485 जो ईस डिस्ट्रीब्यूटर sp hp gas agency...
Complaint comments  Read comments [2]Complaint category Other

Hindustan Petroleum Corporation [HPCL] — delivery charges being demanded by suppliers

 Sashi79 on Oct 11, 2017
As it is there is a lot of burden being put on middle class people with the subsidy being taken off and also the cylinder charges changing every month.in the last 2 months the cylinder rates have gone u by more than 100 rupees on top of this, the delivery boys are demanding atleast 25 rupees towards delivery, on questioned why we need to pay, they are putting the blame back on to us that if you wish you pay otherwise don't pay, this makes the customer appear as villain, whereas on the receipt it is clearly written not t pay any tips and that the cost of the cylinder includes delivery charges. This...
Complaint comments  Read comments Complaint category Gas Stations

Hindustan Petroleum Corporation [HPCL] — poor service

 rg0207 on Oct 11, 2017
I have seen from last 8-9 months... Only single tap was working for refill the fuel (Normal petrol) tank in two wheelers and it was take more 5 min on one wheeler.
Another tap was working for two wheelers but only power fuel is filling in wheelers.
Hp delear rajeev service station, near zoo, nd-03, delear person told that company engineer not come for repairing this tap.
I know delear is not doing anything for change or repair this tap.
I am continue fill the petrol in my bike from last 1 year in morning around 8:30 to 9 am from this petrol pump.
So please it is...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Hindustan Petroleum Corporation [HPCL] — subsidy is not receiving

 Jayram Sonawane on Oct 10, 2017
Dear respected sir/madam i have already complaint about this i recd. Complaint no.17049044 & 17049013 but it is not solved by you but yesterday i recd. Sms as your complaint is closed. Nothing response is get from you. I give all details of my lpg connection. For your kind information i again giving you details
My consumer no.632804 & distributors code no.11767000 i have not reciving subsidy last three years why? Actually i have submitted all documents at distributor. If you are anable to solve my problem then i will contact our petrolium minister. I have not rich...
Complaint comments  Read comments [1]Complaint category Other

Hindustan Petroleum Corporation [HPCL] — unable to connect regulator to gas cylinder

 thorat.amit25 on Oct 8, 2017
Hi, i have purchased new hp gas connection in august-2017 from ratan gas agency, baner. Today i tried couple of times to connect another hp cylinder to regulator as earlier hp cylinder got exhausted. But, no success. I'm unable to connect cylinder to regulator. Look like their are some issues in regulator or in cylinder port. Need you immediate intervention.

#contact details:
Amit thorat
Chandralakshya, flat no 9, near sapphire park, balewadi pune 411045
Mob: 9767917627...
Complaint comments  Read comments Complaint category Gas Stations

Hindustan Petroleum Corporation [HPCL] — wrong email id when generate accounts

 P golu on Oct 7, 2017
Dear sir i have submitted wrong email id while registration, i have not activated my account. I try to register again there is a message that you have already created account. I request you to please delete my account and enable me for create new account. Pardeep kumar my consumer no-611632 my mail : pardeepkmr390@abc.com agency name - devender gas agency...
Complaint comments  Read comments Complaint category Other

Hindustan Petroleum Corporation [HPCL] — home delivery issue

 sandeepsingh832003 on Oct 7, 2017
Sir
I am belong to lower muthi with pin code 181205 jammu (J&k)
I did not get home delivery service from my hp gas distributor (M/s jagat ram and sons) and also i had already discuss this matter to distributor but he refuse to deliver it at my home.
Kindly resolve issue, as i am working in cooperate and i don't have enough time to go at distributor place to refill my cylinder. I need home delivery....
Complaint comments  Read comments [2]Complaint category Gas Stations

Hindustan Petroleum Corporation [HPCL] — kerosene and water instead of diesel

 Shubham Bhargava on Oct 5, 2017
On sunday afternoon, i had sent my toyota fortuner dl1cq2061, with my driver to hindustan petroleum punjabi bagh west near shivaji prk metro, i have my fuel receipt of 3700 for diesel instead my car was found with kerosene and water when the car had stopped working i had to tow it to galaxy automobiles, i have the sample and rest of the fuel with me and ensure me a proper reply as soon as possible because otherwise i would stricter actions because my car is at the workshop and its harming my business everyday!
Thank you
Shubhambhargava
9999995274

House number...
Complaint comments  Read comments Complaint category Gas Stations

Hindustan Petroleum Corporation [HPCL] — gas late

 Cheepulla Rai Chandu on Oct 5, 2017
సార్ నిడదవోలు వెస్టగోదావరి నవోదయ గ్యాస్ నమస్తే మాది కాల్దరి కన్సుమర్ 028253 యేసేబు మీ డ్రైవర్ కి 9666611697 కి ఫోన్ చేశాను 4 డేస్ బ్యాక్ .అతను ముందర కానూరు అన్నారు తరువాత వెలివెన్ను అంటున్నాడు నేను కంప్లంట్ చేస్తాను అన్నాను .అతను చేసుకోండి...
Complaint comments  Read comments Complaint category Travel Agents

Hindustan Petroleum Corporation [HPCL] — arrogant behaviour of staff

 My mathi on Oct 5, 2017
Today i have filled petrol at your dealer

Shakina agency
12 - b somanatha puram, kolathur,
Chennai - 99
Tin no. 33641365451

For 6 months im filling from this dealer.
The staffs are always delaying for billing and billing. If we complaint they replies "we will work such manner only, if need fill from us otherwise leave from this place".

This is happening every day.

Management also not taking care inthis issue.

Give a remidial asap,...
Complaint comments  Read comments Complaint category Gas Stations

Hindustan Petroleum Corporation [HPCL] — why you are charging extra for credit card payments

 jagan.penaganti@gmail.com on Oct 5, 2017
Hi,

I took petrol on 30/09/2017 @hindustan petroleum corporation limited, 123/2, itpl main road, brookefield, kundalahalli, aecs layout, brookefield, bengaluru, karnataka.

Worth 330rs. But why you guys charged me extra 11.80rs?

Now only we are paying more to petrol why extra??? Why you guys are excepting cash without any additional charges???

I need an explanation... You can call me @8951490369

For 330 rs petrol, final price through card:

30/09/2017 mats fuel park - hpcl bangalore 341.80 dr...
Complaint comments  Read comments Complaint category Business & Finances

Hindustan Petroleum Corporation [HPCL] — delivery sms and cash memo received but cylinder not received

 Pavangolla on Oct 3, 2017
For the last few months I receive the SMS but not the cylinder, I filed the complin at HP gas site after that I received the cylinder, but the same continues.on 13th of September I booked a cylinder for which I received the msg but not the cylinder I don't know what is happening in middle

Plz do the need ful

Regards
Pavan
9951648564

consumed Id 685645 (HP GAS)...
Complaint comments  Read comments Complaint category Gas Stations

Hindustan Petroleum Corporation [HPCL] — hp gas subsidy cancellation sir

 Gomathianand on Oct 2, 2017
Change opt out of subsidy to subsidies dear sir, sorry!!! Due to wrong click on "opt out of subsidy option", it has been activated. Kindly deactivate this from my hp consumer number 606081 as soon as possible. Please help me on this. My name is gomathi and consumer no 606081. Hp gas agency - sri lakshmi hp gas agency (Gobi chettipalayam, erode dt. Contact num of hp gas 04285 224757.
My adhar 289281511938
Please help me sir...
Its my first subsidy sir. Help me....
Complaint comments  Read comments Complaint category Gas Stations

Hindustan Petroleum Corporation [HPCL] — corruption

 Satishgoyal12 on Sep 27, 2017
Respected sir/mam
I want to registre a complaint against kailash gas service sirsa and kasuli gas service sirsa. They both doing a very big corruption today and becoming customers and company fool. They have about 6000 fake gas connection today whose real coustomer doesn't exist and sales officer is also involved in their corruption and i have so many proofs to prove it. So plz sir i requested to you please take a strict action against them and save public money to go to their pockets. And sir i always be ready to help you regarding this matter and you can trust me that i be the very helpful...
Complaint comments  Read comments Complaint category Gas Stations

Hindustan Petroleum Corporation [HPCL] — service fault

 Indra15065 on Sep 27, 2017
Khushi gas agency modasa.
My consumer no 612651
Compline is that online cylinder booking system failed since last 15days
Agency not receiving call
Since last 15 days i am trying to book refill of cylinder but your online booking system not working properly after listening your advertisement it's reply to contact gas agency.
Khushi gas agency modasa not receiving call on thai both telephone nos.
It is lapes at your side solve it intime...
Complaint comments  Read comments [1]Complaint category Insurance

HP Gas — online login problem

 dhiru3630 on Sep 23, 2017
Dear sir i have submitted wrong email id and wrong mobile no. While registration i have not activated my account. I try to register again there is a message that you have already created account. I request you to please delete my account and enable me for create new account. My consumer no. 656303 distributor - vashi coop sociaty sec 5 vashi. Please help me as soon as possible. With thanks....
Complaint comments  Read comments [1]Complaint category Gas Stations

Hindustan Petroleum Corporation [HPCL] — epayments, air compressor and normal petrol

 gajendra vyas on Sep 21, 2017
Today morning i reached your dealer m/s madhavlal and brothers, chhindwara and asked normal petrol but they reply only pawar petrol available then i fill-up more then 11 ltr petrol and request him to provide me swipe machine they denied to accept e payment then i asked him to check air then also denied that machine is out of order.

I want complaint register then they not provide us and after lot of discussion they provide me simple complaint register thous photo attached herewith. Vide bill no.2460 dt.21.09.2017 of rs.900/-

As our pm moto is cash less economy and we...
Complaint comments  Read comments Complaint category Banks

Hindustan Petroleum Corporation [HPCL] — none delivery of domestic cylinder

 srisailam yadav on Sep 20, 2017
Sir, i booked gas vide booking no. 591643 for home delivery on 07-09-2017, but not delivered till today. Bills issued whenever i make phone calls lot of times to but the concerned saying as tobe delivered soon. I am very sorry to say we are facing much problem due to this type of service and it is regular happening with hp. My gas agency distributor name as samatha shiva shakti gas agency, kothapet, chaitanyapuri, hyderabad.

Smt anuraha, occ: housewife,
R/o. Plot no. 39 east part,
Saraswatinagar colony,
Chintalkunta check post,
Lb nagar – 74.
Complaint comments  Read comments Complaint category Other

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