Hindustan Petroleum Corporation [HPCL] Customer Care
Hindustan Petroleum Corporation Ltd.
Customer satisfaction rating: 1%
Submit a Complaint
2162
COMPLAINTS

Hindustan Petroleum Corporation [HPCL] Customer Care

Hindustan Petroleum Corporation Ltd.

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Address
Petroleum House, 17, Jamshedji Tata Road
Mumbai
Mumbai City District
Maharashtra
India - 400020

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
108
down
50


Mobile:
Mobile:
up
31
down
26

Customer satisfaction rating
1%
Complaints
2162
Pending
2
Resolved
15
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon09:30 am - 05:30 pm
Tue09:30 am - 05:30 pm
Wed09:30 am - 05:30 pm
Thu09:30 am - 05:30 pm
Fri09:30 am - 05:30 pm
SatClosed
SunClosed

Hindustan Petroleum Corporation [HPCL] related photos (109)

Hindustan Petroleum Corporation [HPCL] Complaints & Reviews

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Hindustan Petroleum Corporation [HPCL] — Deactivate give it up

 Shivu Shivan on May 27, 2017
Change OPT out of subsidy to subsidies Dear sir, sorry!!! Due to wrong click on "opt out of subsidy option", It has been activated. Kindly deactivate this from my HP consumer number 629719 as soon as possible. Please help me on this. My name is Puttalingegowda and Consumer No 629719 and Aadhar No: 5288 9880 6337 HP GAS AGENCY- Kashi Enterprises, Channapatna Ramanagara . KARNATAKA .
DISTRIBUTER'S CODE: 18705300...
Complaint comments  Read comments Complaint category Government Organizations

Hindustan Petroleum Corporation [HPCL] — HP Gas Refill - Delay and cancellation for not paying extra money to delivery guy

 maverick1985 on May 27, 2017
Hi,

I would like to raise 3 complaints related to the gas cylinder services from HP, specially from Murali Agency

1. I am unable to book the cylinder online and get an message that only active users can place online orders. I raised this complaint earlier as well but no resolution till now.
2. Its been over 3 weeks that I placed the refill booking order. First request was raised a month ago and it was cancelled for no reason and I placed refill requested again immediately but till date i do not have the refill though my neighbours who placed the order after...
Complaint comments  Read comments Complaint category Utility Services

Hindustan Petroleum — 1171235800025908refencenumberishowsmy aadhar is not mapped with my account..

 om jat baytu on May 27, 2017
I bought a new gas connection to khema baba hp gas agency baytu barmer rajasthan. they you will get 395 rs as subsidy for new connection in your account when i checked the status of subsidy it show your aadhar is not maped with your account.my bank account show your aadhar is already add to account...gas agency worker also didnt know the meaning of over written problem..help me out my hp gas connection number is 2 1171 2358 0000 0324...
Complaint comments  Read comments Complaint category Gas Stations

Hindustan Petroleum Corporation [HPCL] — To exit me from hp gas give up subsidy

 Basantihpgas on May 25, 2017
Change opt out of subsidy to subsidies dear sir, sorry!!! Due to wrong click on "opt out of subsidy option", it has been activated. Kindly deactivate this from my hp consumer number 605291 as soon as possible. Please help me on this. My name is basanti sethi and consumer no 605291 and lpg id: 21161377300002383 and aadhar no:3090 8931 8821. Hp gas agency - maa dakhinakaki hp gas vitaraka (13718900)...
Complaint comments  Read comments Complaint category Gas Stations

Hindustan Petroleum Corporation [HPCL] — Cancel give up my subsidy

 PB05af8996 on May 13, 2017
Change opt out of subsidy to subsidies dear sir, sorry!!! Due to wrong click on "opt out of subsidy option", it has been activated. Kindly deactivate this from my hp consumer number 518593 as soon as possible. Please help me on this. My name is ram chand and consumer no 518593 and lpg id: 21131004400000637 and aadhar no:283445024946. Hp gas agency - m/s kwik flame sadar bazar ferozepur cantt east. Pin - 152001....
Complaint comments  Read comments [2]Complaint category Business & Finances

Hindustan Petroleum Corporation [HPCL] — Cancellation of give up subsidy

 Shreeg on May 12, 2017
I am gajanan d. Malkhede from shrivardhan but now i am trasferred my lpg gas at pune as a consumer of hp gas. By mistake i am wrongly clicked give up subsidy in 2015. I am not getting any subsidy then i kindly request you to avail subsidy cylinders. So this is humble request to you please deactivate or cancel from out of subsidy. I given request letter also to the distributor but they told there is no option to change please inform further what can i do to cancel the give up subsidy. Consumer name: mr. Malkhede gajanan devidas
Consumer no. 612516., lpg id: - 1130809300000352., contact no....
Complaint comments  Read comments Complaint category Other

Hindustan Petroleum Corporation [HPCL] — Lpg gas leakage

 poma on May 6, 2017
Complain about cooking gas leakage, yesterday evening was delivered leakage cooking gas at my residance,

Today morning i requested to my dealer to change the cylinder but he is not listening my request. If any desaster happen in my place.
Only liable the banerjee hp gas services.

Kindly help in replacing my cooking cylinder.

Consumer id-608557
Ph-9830200166...
Complaint comments  Read comments [2]Complaint category Gas Stations

Hindustan Petroleum Corporation [HPCL] — Forget my login email id and password

 Parmesh Ganguly on May 5, 2017
Respected sir,
I have a hp gas connection, i forget my login email id and password for online booking. I request you to reset my login email id and password for online booking. My complete details are as follows :-

Consumer no:- 164449
Consumer name:- parmesh c ganguly
Distributor's code :- 19628500
Distributors name :- agrawal general stores. Hp gas dealers, defence project amravati nagpur-21

My email id:- parmesh. Ganguly1991@gmail.com
Mobile no. :- 9960761849

Kindly send me a reset link to my email id so i able...
Complaint comments  Read comments [2]Complaint category Gas Stations

Hindustan Petroleum Corporation [HPCL] — Surrender of the cylinder

 S Dayal Shri on May 3, 2017
We have submitted one half-filled and one completely filled gas cylinder, with blue seal intact. The gas cylinder was weighed and it was found to have only 400 gram less gas. The reciever has told that it will be treated as empty cylinder. I told him that the seal is intact, still i got no return on that cylinder.

My consumer number is 620619
Unique consumer id: 911140800083556
M/s prakash gas agency 12330220

I have kept my cylinder in safe custody on the date 28 april 2017.
I must get the full money for the cylinder submitted to the prakash gas...
Complaint comments  Read comments [3]Complaint category Gas Stations

Hindustan Petroleum Corporation [HPCL] — Cancel my give up subsidy

 jalaldeen77@gmail.com on May 1, 2017
Change OPT out of subsidy to subsidies Dear sir, sorry!!! Due to wrong click on "opt out of subsidy option", It has been activated. Kindly deactivate this from my HP consumer number 604831 as soon as possible. Please help me on this. My name is BARAKATH NISHA and Consumer No 604831 and LPG Id: 2 9110 9356 0003 6775 and Aadhar No:6832 5784 6603 . HP GAS AGENCY- SRI VINAYAGA GAS AGENCY MUTHUPET Pin code 614704 Phone 04369 262828...
Complaint comments  Read comments [1]Complaint category Other

Hindustan Petroleum Corporation [HPCL] — I want not give up my LPG subsidy

 Ashok kumar aga on Apr 29, 2017
Dear sir, sorry!!! i am very poor man sir, Due to wrong click on "opt out of subsidy option", It has been activated. Kindly deactivate this from my HP consumer number 102122 as soon as possible. Please help me on this. My name is Ashok Kumar agarwal and Consumer No. 102122
My hp dealer maruti nandan hp gas shrimadhopur (sikar) Rajasthan 332715

Thanks...
Complaint comments  Read comments [1]Complaint category Employees

Hindustan Petroleum Corporation [HPCL] — Forgot my hp gas user id and password

 L Samba Siva reddy on Apr 28, 2017
Respected sir, my name is l samba siva reddy, my hp gas consumer number is 606794, our gas agency is hp gas agency pulivendula of cuddapah dt. Andrapradesh pin no.516390. I forgot my hp has user i'd and password. And also email i'd for hpgas. I face problem to booking cylimder and pay online. So please send above particulars my mail i'd. Lssreddy139@gmail.com. Thanking u sir...
Complaint comments  Read comments Complaint category Gas Stations

Hindustan Petroleum Corporation [HPCL] — Credit for subsidy

 nimbledeepak on Apr 24, 2017
I have not received credit for subsidy amount for purchase since year 2016. I had completed all the formalities for getting subsidy in year 2014 and used to get credit my icici account number 015101038649. Last credit i got in my icici account number 015101038649 was on 30 dec 2015 (Cash memo 101107 dated 28 dec 2015). After this i have not received credit at all for purchases till date. I have not given up my subsidy however i am informed by the distributor that as per data in their system the subsidy has been given up
I fail to understand how the subsidy in the system shows "given up"...
Complaint comments  Read comments [1]Complaint category Utility Services

Hindustan Petroleum Corporation [HPCL] — Online account not activating

 DULAL SOW on Apr 20, 2017
Respected sir
I am one of the consumer of hp gas in kabita gas geency, dubrajpur, birbhum, west bengal. There is a on line gas-refile booking facility, to this to create online account. So i created online account for booking gas refile, but i have not received activation mail.

So please sent me this mail in (Dulalsow123@gmail.com). Thankink you....
Complaint comments  Read comments [1]Complaint category Government Organizations

Hindustan Petroleum Corporation [HPCL] — Hp gas login

 papu sahoo on Apr 20, 2017
Sir, I have been opened my account on your online HP Consumer Portal. But at that time mistakenly . my correct email ID i. e. Sahoodebasish75@gmail.com. Due to above said my mistake I am unable to log in to the consumer portal. Therefore kindly solve my problem as soon as possible. my mail ID is sahoodebasish75@gmail.com thanking you, in anticipation. Debasish sahoo, atpo haripur, dist khurda, Consumer No. 607038....
Complaint comments  Read comments Complaint category Gas Stations

Hindustan Petroleum Corporation [HPCL] — Subsidy not credited-LPG_ID_291109207500001684

 bhagya.hegde on Apr 19, 2017
My dealer is Aishwarya Enterprises and Consumer ID provided by them is 601684.
My ADHAAR NO. 2176 2547 3281.
My contact Number is 9448557201

The adhar seeding/lining has been done and used to get the subsidy credited to my account with Indian Overseas Bank.

Of late for the last 6-7 times, Subsidy is not getting credited to my account.

Kindly investigate and let me know the reason for the same....
Complaint comments  Read comments [1]Complaint category Gas Stations

Hindustan Petroleum Corporation [HPCL] — I need to cancel my request of give up subsidy

 Sreeraksha HR on Apr 18, 2017
I actually opted for give up subsidy by thinking they will not collect the extra subsidy amount from us while delivering LPG Gas cylinder.

My consumer number is 634473

Please cancel that am not able to afford that. Please cancel that option and please make my subsidy amount be deposited to account number.

I tried calling customer care and opting it out but there was no option to contact a customer support executive . So I thought of registering a complaint here.

Please help me how to cancel the option give it up subsidy and please pay...
Complaint comments  Read comments [1]Complaint category Gas Stations

Hindustan Petroleum Corporation [HPCL] — No proper response from bhel hp gas agency

 Bommana RaviTeja on Apr 18, 2017
Every time when we book refill of gas cylinder, these guys will not respond properly. Every time they will say we are running shortage of gas. At least when they reach home, they didn't call and make the status as cancellation. Even if the gas is cancelled, these guys will not notify the status unless until we call for the status. This is the problem we face every time we book for gas refilling....
Complaint comments  Read comments [1]Complaint category Gas Stations

Hindustan Petroleum Corporation [HPCL] — Non delivery of cylinder after online payment

 or05af0746 on Apr 16, 2017
Dear Sir,

I have booked cylinder on 09.04.2017 through online payment of INR 730.50 to Murali Gas Agency, No.51, Ramanjaneya Layout, Ashwath Nagar, Marathahalli, Bengaluru, Karnataka 560037, India.

The cylinder was not delivered to my address but the status of online booking is showing as Delivered. I have attached the image of my booking transaction.

Please look into the issue.

Regards
Chinmayi Samal
9900057535
Bangalore-560037...
Complaint comments  Read comments Complaint category Online Shopping

Hindustan Petroleum Corporation [HPCL] — Misbehavior of employee in a HP petrol filling st

 kommana Tarun on Apr 15, 2017
I was ill treated while I visited HP petrol filling station near indira park, Hyderabad. I needed a moral support from the owner of the bunk and also apologize from the employee. A employee spoke to me in a rash manner while I was filling petrol in my bike. So please make sure that I may get some justice. I will be waiting for your reply.

Thankyou....
Complaint comments  Read comments [1]Complaint category Gas Stations

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