Hindustan Petroleum Corporation [HPCL] Customer Care
Hindustan Petroleum Corporation Ltd.
Customer satisfaction rating: 1%
Submit a Complaint
2100
COMPLAINTS

Hindustan Petroleum Corporation [HPCL] Customer Care

Hindustan Petroleum Corporation Ltd.

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Address
Petroleum House, 17, Jamshedji Tata Road
Mumbai
Mumbai City District
Maharashtra
India - 400020

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
84
down
41


Mobile:
Mobile:
up
24
down
21

Customer satisfaction rating
1%
Complaints
2100
Pending
2
Resolved
11
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon09:30 am - 05:30 pm
Tue09:30 am - 05:30 pm
Wed09:30 am - 05:30 pm
Thu09:30 am - 05:30 pm
Fri09:30 am - 05:30 pm
SatClosed
SunClosed

Hindustan Petroleum Corporation [HPCL] related photos (101)

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Hindustan Petroleum Corporation [HPCL] Customer Care related pictures (101)

Hindustan Petroleum Corporation [HPCL] Complaints & Reviews

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Hindustan Petroleum Corporation [HPCL] — Deactivate my give it up subsidy [Resolved]

 rahulpanaskar on Feb 19, 2017
Sir / Madam,
This is to inform you that it was wrongly enrolled the “GIVE IT UP” SUBSIDY option for my LPG connection by one of my family members who is ignorant to understand English Words .So, I request you kindly to deactivate this enrollment, my Consumer No. 624346.So that I can avail the LPG cylinders in subsidized prices. It's my humble request to kindly deactivate my “GIVEITUP” option and credit my subsidy in my account as I don’t want to lose my subsidy. I want to avail to subsidy cylinder. I am waiting for your sympathetic consideration at the earliest. Below are the...
Complaint comments  Read comments Complaint category Gas Stations

Hindustan Petroleum Corporation [HPCL] — Online account not activated

 nvr4getmi on Feb 16, 2017
For online GAS Booking, I created an online account on MyHPGas.in. The actual url is:

http://dcmstransparency.hpcl.co.in/myHPGas/HPGas/ConsumerRegistration.aspx

After submitting the details, I was informed that an email has been sent to me. I never received the email.

Consumer No: 643488

I then tried to create an account again. But I am receiving an error message that the "Consumer already signed up".

Please get this fixed....
Complaint comments  Read comments Complaint category Utility Services

Hindustan Petroleum Corporation [HPCL] — Misbehave and Harassment by Asia Highway HP Petrol Pump Staff and No senior Staff member available there

 Vishalgill on Feb 15, 2017
Dear sir am complaint against HP Asia Highway Petrol Pump Ludhiana PUNJAB 141001 against misbehave and harassment me am complaint it to your official site but no any action taken by your side am very unhappy with your staff members bad behaviour and no any senior Staff member presence in the Petrol Pump they misbehave and Abusing with me regarding payment threw paytm wallet
My complaint cms no.16051826

Thanks & Regards
Vishal
78888-29553...
Complaint comments  Read comments Complaint category Gas Stations

Hindustan Petroleum Corporation [HPCL] — Less quantity of diesel fuel

 Chotee on Feb 13, 2017
To
The manager hpcl
Auto care center
R P ROAD SECUNDRABAD

Dear sir/ madam

This to inform you that regularly i am feeling HP fuel (diesel) in r p road secundrabad, but yesterday i fill rs 550=00 of diesel but it's not filled up 550/= of diesel., about Rs 200/= less fuel.please fill my remaining fuel.

With best regards

Mohammed Lateef Shaikh

Mobile no, 9951739666
9959979976
mail id, Lateef26357@ gmail.com...
Complaint comments  Read comments Complaint category Products & Services

Hindustan Petroleum Corporation [HPCL] — Lost: Consumer number

 Vrunda Mulgund on Feb 11, 2017
Dear Sir,

I have lost the HP gas connection details including the consumer number of the connection that I had taken in my name from Liberty gas agency in Bhandup, Mumbai.

I would request your help to track our consumer details as we are unable to transact with HP and the agency without the same.

Details:

Pramod Mulgund
304/5, Autumn Hay, Neptune, L.B.S road, Bhandup(w), Mumbai
9820082308

Thank you in advance.

Regards,
Pramod...
Complaint comments  Read comments Complaint category Utility Services

Hindustan Petroleum Corporation [HPCL] — Login ID Enter Wrong

 Jharana Sahoo on Feb 10, 2017
Sir,
I have been opened my account on your online HP Consumer Portal. But at that time mistakenly I uploaded wrong email ID jharanasahoo.sbp@hmail.com instead of my correct email ID jharanasahoo.sbo@gmail.com. Due to above said my mistake I am unable to log in to the consumer portal. Therefore kindly solve my problem as soon as possible. my mail ID is jharanasahoo.sbp@gmail.com thanking you, in anticipation. Daitaree Sahoo, Talasahi, Regeda, Narsinghpur, Cuttack-754032, M:9938885484
Consumer No:600250
LPG ID : 2 1121 2055 0000 0250
Distributor name : SAIRAM HP GAS GRAMINA...
Complaint comments  Read comments [1]Complaint category Utility Services

Hindustan Petroleum Corporation [HPCL] — Hindustan petroleum LpG nt getting subsidry in bank from four months

 shibesh maitra on Feb 6, 2017
My name is Subrato Maitra. I m customer of HP LPG. My Aadhar no. Seeded with LPG I'd as well as Bank account but my LPG subsidies not coming to bank account from four months because Aadhar no. Is not maped with NPCI server. Many time I visited Bank and gas agency but they are showing every thing updated on their system. They told that problem with NPCI server. NPCI not maped you Aadhar no with your account that is why subsidy not coming to your account. My details is as follows, pls map with NPCI server as soon as possible.
Name . Subrato Maitra
Aadhar no.286952226729
Acct no....
Complaint comments  Read comments [1]Complaint category Banks

Hindustan Petroleum Corporation [HPCL] — Not giving homedelivery

 nspad on Feb 4, 2017
Since it's 7 years not giving home delivery and I complaints so much time on hpgas consumer portal. what does authority thinks about their customers.vasai bazar gas agency denies saying your home is on hillside. is this true. the other government authorities pass building plans in such area then why agency personal says why u buy flats over there.w ho can resolve this issue...
Complaint comments  Read comments [1]Complaint category Other

Hindustan Petroleum Corporation [HPCL] — Cashback for Digital payment at Petrol Pump not received

 Keerthi Alva on Feb 3, 2017
Hello I had done a ICICI debit card payment for petrol on 22nd of jan 2017 for an amount of Rs. 2000, for which I am supposed to get a 7.5% cashback for digital transaction.

It is over one week and I have not yet received the cashback in my account.

ICICI Bank, Acc No: 007801026387
Transaction number: 20170122142529
Date: 22/01/2017, Place- Sheetal Petrol Pump, Kondwa, pune...
Complaint comments  Read comments [3]Complaint category Gas Stations

HP Gas — Meter reading

 venky20005 on Jan 30, 2017
I have Maruti Ertiga car (diesel variant, VDI model). I had filled diesel from your retail outlet (Srinandi corner, HPCL Valmiki-Hunsur Road, Mysore) on 18th January 2017 after my car showed the indication of "low fuel". Attached herewith the receipt from Srinandi corner (clearly showing my vehicle regn. no.).

They had filled diesel full tank and the volume in the indicator showed 52.67 liters. The tank capacity of my car is 45 liters with some fuel left in my tank. Normally after I fill my tank after the "low-fuel" indication in my car I could fill only to the maximum of 38 liters...
Complaint comments  Read comments Complaint category Gas Stations

Hindustan Petroleum Corporation [HPCL] — Reffiling of Gas cylender booked but not received

 shiva58 on Feb 9, 2017
Sir,

Booking for refilling done vide bkg no. 561007 my connection No. 101279 for shaheed Balwan Gas Agency IVR Says cleared upto Dec.12, 2016, when will I got delivery. While asking IVR always plays such status since last 2 days.
whether any other process for booking of gas is adopted by gas agency or process already followed. In One side India is going to be digitizing and cashless in other hand BHARAT PETROLIUM Server for Refilling / Leackage complaint still not working properly....
Complaint comments  Read comments [1]Complaint category Gas Stations

Hindustan Petroleum Corporation [HPCL] — Problem in Changing the address

 Bhaskarachary on Jan 28, 2017
Hello
I am a customer of HP gas.recently moved into a new house and wish to change the address. Though I have been to the agency twice and submitted the details they dint change the address and whenever I book the gas, it's getting cancelled. And the gas agency people are not even answering the calls.dont know how can they be so reckless. I wasted lot of my time but unable to change the address. So pl do take necessary action soon. Consumer no:626228, V bhaskarachary. My mail id:vbachary1@gmail.com.
Thankyou.
Gas agency: trupti enterprises,
Address:no-25/2, devasandra...
Complaint comments  Read comments Complaint category Gas Stations

Hindustan Petroleum Corporation [HPCL] — Wrong email id

 thamil selvan t on Jan 28, 2017
Sir, I have been opened my account on your online HP Consumer Portal. But at that time mistakenly I uploaded my wrong email i. e.thamil123@gmail.com instead of my correct email ID i. e. thamilnkl@gmail.com. Due to above said my mistake I am unable to log in to the consumer portal. Therefore kindly solve my problem as soon as possible. my mail ID is thamilnkl@gmail.com thanking you, Consumer No. 615481, Soorya HP Gas Agency...
Complaint comments  Read comments Complaint category Gas Stations

Hindustan Petroleum Corporation [HPCL] — Wrong email id in registration and user creation with new correct mail id

 thamil selvan t on Jan 28, 2017
Dear Sir,
I have wrongly mentioned my email id during my registration. So I have
not receive the activation mail. Kindly reset my registration and help
me to new registration.

Consumer id: 615481

Cons. Name. thamilselvan
Wrong Email id as registered: thamil123i@gmail.com
Alternate E-Mail ID(Correct one) thamilnkl@gmail.com
Contact No. 9042764454...
Complaint comments  Read comments [1]Complaint category Government Organizations

Hindustan Petroleum Corporation [HPCL] — Userid login online and rectification of email id

 gabu1957 on Jan 26, 2017
Dear sir
i want to register my consumer no 607414 but while registerig ifirst time i made a mistake and i typed my email address as subratakumarsarka1957@gmail.com instead of subratakumarsarkar1957gmail.com.please rectify my mistake and reset my email id as subratakumarsarkar1957@gmail.com
with regards
subrata kumar sarkar
consumer no 607414
emailid subratakumarsarkar1957@gmail.com...
Complaint comments  Read comments Complaint category Government Organizations

Hindustan Petroleum Corporation [HPCL] — Change of email id

 malik mushtaq on Jan 25, 2017
I have given wrong email id while registration, please update the correct email id : wrong email id :malikmushtq205@rediffmail.com correct email: malikmushtaq205@rediffmail.com consumer no.607403 HP GAS DISTRIBUTOR Name citi gas services srinagar distributor code 17232310 name mushtaq ahmad malik cell no : 9469544434 please remove previous email and add new email id...
Complaint comments  Read comments [1]Complaint category Gas Stations

Hindustan Petroleum Corporation [HPCL] — I wants subsidy

 malik mushtaq on Jan 25, 2017
Kindly note that, By mistake on 2016 while I was booking gas through mobile booking system inattentively 7 no. digit of mobile pressed by me (which is specially for PM scheme for gas subsidy refusal). Kindly ignore that. I want gas subsidy.

Consumer No. 609447 Distributor code : 17232310.Name : mohammad khaliq Cell No : 9906636892 email id :malikmudasir123@yahoo.com...
Complaint comments  Read comments [1]Complaint category Gas Stations

Hindustan Petroleum Corporation [HPCL] — Change/correct login Id

 Subhashsonijpr1 on Jan 25, 2017
Sir, I have been opened my account on your online HP Consumer Portal. But at that time mistakenly I uploaded my wrong email instead of my correct email ID i. e. subhashsonijpr@yahoo.co.in. Due to above said my mistake I am unable to log in to the consumer portal. The postel display already registered.

Therefore kindly solve my problem as soon as possible.

My mail ID is subhashsonijpr@yahoo.co.in
Consumer Name : Sharda Devi
Name of Gas Agency: Ashoka Gas Agency, Jaipur, Rajasthan
Consumer No.: 200942...
Complaint comments  Read comments Complaint category Other

Hindustan Petroleum Corporation [HPCL] — Not working in online booking

 durge gowda k on Jan 25, 2017
My hp gas consumer number 662148
My name durgegowda k
My login id durgak637@gmail.com

Not activation online booking plz activate my hp gas login id

My hp gas reference no
3160870905853031

My hp gas distribution

Sugam enterprises

My address

#12 Puradhoddi vilage kanakapura taluk varalavadi hobli ramanagara district 562117

Thanks regards

Durgegowda k
Contact no 9844662887
Plz send my hp gas 17 digital consumers number...
Complaint comments  Read comments [1]Complaint category Gas Stations

Hindustan Petroleum Corporation [HPCL] — Demanding of excess payment for gas cylinder delivery and rude behavior of delivery boy

 tsprasanna on Jan 22, 2017
HPCL gas agency: Abishek gas agency, Bangalore - 38, consumer no; 604731

EVERY TIME THE DELIVERY BOY DEMANDING EXCESS AMOUNT. HE WILL DEMAND RUPEES 40 TO 50 MORE THAN THE ACTUAL PRICE PRINTED ON THE BILL. I HAD GIVEN ORAL COMPLAINT TO THE MANAGER ABHISHEK GAS AGENCIES ONE MONTH BACK. HE HAS NOT TAKEN ANY ACTION IN THIS MATTER. THE DELIVERY BOY NAME IS MR. HONNAIAH IS ALWAYS DEMANDING THE MONEY AND ALL THETIMES HE WILL TELL WITH OUT THE EXCESS AMOUNT OF Rs.40 to 50 he will not deliver the gas cylinder. Today at 4pm he deliverd the cylinder and demanded Rs. 640 insted of Rs. 597/- ....
Complaint comments  Read comments Complaint category Utility Services

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