Hindustan Petroleum Corporation [HPCL] Customer Care
Hindustan Petroleum Corporation Ltd.
Customer satisfaction rating: 2%
Submit a Complaint
3039
COMPLAINTS

Hindustan Petroleum Corporation [HPCL] Customer Care

Hindustan Petroleum Corporation Ltd.

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Address
Petroleum House, 17, Jamshedji Tata Road
Mumbai
Mumbai City District
Maharashtra
India - 400020

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
553
down
171

Phone:
Phone:
up
281
down
95

Mobile:
Mobile:
up
187
down
78

Customer satisfaction rating
2%
Complaints
3039
Pending
0
Resolved
66
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon09:30 am - 05:30 pm
Tue09:30 am - 05:30 pm
Wed09:30 am - 05:30 pm
Thu09:30 am - 05:30 pm
Fri09:30 am - 05:30 pm
SatClosed
SunClosed

Hindustan Petroleum Corporation [HPCL] related photos (480)

Hindustan Petroleum Corporation [HPCL] Complaints & Reviews

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Hindustan Petroleum Corporation [HPCL] — Want refund

 Joel naik on Jun 2, 2020
Hi, i, hp gas customer, having customer number 602355, registered mobile number [protected], tried booking a gas cylinder...
Complaint comments  Read comments Complaint category Banks

 Rachana Kharat on Jun 1, 2020
I am complaining about the staff as they have used very bad language while talking and also delaying the delivery of gas.And also the delivery boy while giving delivery taking delivery charges

Complaint Status


[Jun 01, 2020] Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.

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    Complaint comments  RespondComplaint category Gas Stations

     Sumara n khan on Jun 1, 2020
    In my email id and mobile number has not receiving message hp gas refill booking.

    Complaint Status


    [Jun 01, 2020] Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.

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      Complaint comments  RespondComplaint category Gas Stations

       Vimal2707 on May 30, 2020
      I have many times request for change my registered mobile no. But not work

      Complaint Status


      [May 30, 2020] Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.

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        Complaint comments  RespondComplaint category Gas Stations

         karan87290 on May 29, 2020
        Consumer no.535803
        Distributior-wini gas agency
        Distributior code[protected]
        Mobile number [protected]

        Subsiday payment is on hold since last month, my adhar card and bank account is connected and also with lpg id

        Complaint Status


        [May 29, 2020] Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.

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          Complaint comments  RespondComplaint category Utility Services

          Hindustan Petroleum Corporation [HPCL] — Issue with DBTL Toll Free Number for HP Gas Customers

           Vishnu Datta on May 28, 2020
          Hello Team,

          For DBTL issues, there's a tollfree number[protected]. Couple of days back, I tried to reach...
          Complaint comments  Read comments Complaint category Other

          Hindustan Petroleum Corporation [HPCL] — double payment collected for single lpg cylinder refill

           Renu36 on May 27, 2020
          Dear sir/madam
          I have booked for hp gas cylinder refill on 25 may 20 with booking number 520650. Payment was made online...
          Complaint comments  Read comments Complaint category Gas Stations

           sanghita06 on May 23, 2020
          My consumer no is 617468. I am hp connection holder. I have book cylinder 25 days back, but since then i have not recieved my booking inspite visiting their distributor office also. Also their is gas leakeage problem which is also been informed but not getting addressed. Pls take necessary action aganist the distributor.

          Complaint Status


          [May 23, 2020] Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.

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            Complaint comments  RespondComplaint category Utility Services

             Kausal kumar Mishra on May 16, 2020
            आदरणीय एचपी गैस प्रधान सचिव महोदय, मैं देव कला देवी केवाईसी रिसब्मिट किया लेकिन अभी तक मेरा कंजूमर नंबर एक्टिवेट नहीं हो पाया। Distributor name_maharani HP Gas gramin vitrak pataa, हसनपुर, समस्तीपुर848206.mob_[protected].
            महाशय इस बंदी में हमारी मदद करें और मेरा केवाईसी जांच कर मेरे कंजूमर नंबर को एक्टिवेट करें जिससे मैं उज्जवला योजना का लाभ ले सकूं आपका आभारी रहूंगा, । धन्यवाद

            Complaint Status


            [May 16, 2020] Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.

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              Complaint comments  RespondComplaint category Gas Stations

               Chittibabu Potula on May 15, 2020
              I have paid an amount of rs 583.66 on 5.5.20 txn#[protected] at 8.58 am towards hp gas booking no.516478 dt. 02.5.20 receipt no.1511023 dt.03.5.20, consumer no.640630 of sri satyamahalakshmi gas agency, gopalapatnam, visakhapatnam by using debit card xxx2577. But on 11.5.20 the gas was delivered to me on payment of the bill amount of rs. 582.50 because the online payment not received by them. I therefore request to revert the amount to my account immediately.

              Complaint Status


              [May 15, 2020] Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.

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                Complaint comments  RespondComplaint category Banks

                Hp Gas — hp gas online payment not reflecting, although money deducted [Resolved]

                 hichirag on May 14, 2020
                Payment made, not received by distributor
                I made online payment for hp gas cylinder using my paytm account via ezy...
                Complaint comments  Read comments Complaint category Utility Services

                Hindustan Petroleum Corporation [HPCL] — overcharging for replacement of regulator

                 satishshaw7 on May 13, 2020
                I was give a regulator which cost rs 150 with a new cylinder from hp indu gas service, the regulator turns out to be faulty...
                Complaint comments  Read comments Complaint category Gas Stations

                Hindustan Petroleum Corporation [HPCL] — non delivery of hp gas [Resolved]

                 hichirag on May 13, 2020
                Hi, my hp gas consumer number is 605374, customer name - ramesh sirohiya, i had booked the refill on 08th may 2020 and did...
                Complaint comments  Read comments Complaint category Gas Stations

                 Tarle Opposition on May 12, 2020
                Hi. I booked hp cyclinder through online HP portal on May 12, 2020 and using HDFC gateway made payment through UPI. Rs. 579 debited but the payment page on HPCL timed out. So no booking made. How to get my refund. The call center doesnt work, no direct contact is possible with HP. Request help in refund.


                money deducted but cylinder not booked

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                  Complaint comments  RespondComplaint category Utility Services

                   Swati Acharekar on May 12, 2020
                  I have tried to fit new re-fill cylinder and regulator is not fixing properly. This is first time I am facing this problem. Tried to contact dealer for help, but may be due to Lockdown (because of Corona) he didn't respond. How come such a critical part like cylinder nozzle be non-standard??

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                    Complaint comments  RespondComplaint category Gas Stations

                     MOHASIN TADVI on May 8, 2020
                    HPGas BkngNo 596599
                    Con 648690
                    Bkng Clrd 04.May.2020 BADLAPUR Gas Com


                    I

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                      Hp Gas — not able to reach customer care

                       rahulrkr on May 8, 2020
                      Hi, my name is rahul. I was trying to connect with hp gas customer care through phone[protected]. Even if i choose english...
                      Complaint comments  Read comments Complaint category Utility Services

                      Hindustan Petroleum Corporation [HPCL] — payment done for hp gas but booking not showing [Resolved]

                       ritzyain on May 8, 2020
                      Hi, i, hp gas customer, having customer number 680190, registered mobile number [[protected]], tried booking a gas cylinder...
                      Complaint comments  Read comments Complaint category Gas Stations

                      Hindustan Petroleum Corporation [HPCL] — cancellation for unregistered for subsidised cylinder.

                       saddihemanthreddy on May 7, 2020
                      Sir while checking the amount had got or not unfortunately i went to give up subsidy site and entered all the details and...
                      Complaint comments  Read comments Complaint category Gas Stations

                      Hindustan Petroleum Corporation [HPCL] — delivery and exchange of gas cylinder refused by delivery boy at third floor to a lady senior citizen

                       Praveen Samant on May 6, 2020
                      Delivery and exchange of gas cylinder refused by delivery boy at third floor to a lady senior citizen name : pratibha sadanand...
                      Complaint comments  Read comments Complaint category Gas Stations

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