Hindustan Petroleum Corporation [HPCL] Customer Care
Hindustan Petroleum Corporation Ltd.
Customer satisfaction rating: 2%
Submit a Complaint
2730
COMPLAINTS

Hindustan Petroleum Corporation [HPCL] Customer Care

Hindustan Petroleum Corporation Ltd.

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Address
Petroleum House, 17, Jamshedji Tata Road
Mumbai
Mumbai City District
Maharashtra
India - 400020

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
437
down
136

Phone:
Phone:
up
231
down
76

Mobile:
Mobile:
up
144
down
61

Customer satisfaction rating
2%
Complaints
2730
Pending
0
Resolved
48
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon09:30 am - 05:30 pm
Tue09:30 am - 05:30 pm
Wed09:30 am - 05:30 pm
Thu09:30 am - 05:30 pm
Fri09:30 am - 05:30 pm
SatClosed
SunClosed

Hindustan Petroleum Corporation [HPCL] related photos (219)

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Hindustan Petroleum Corporation [HPCL] Complaints & Reviews

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Hindustan Petroleum Corporation [HPCL] — mistaken of putting give up request for my consumer no-662730 sri sangameshwara gas service rc puram

 sonyraghu on May 22, 2019
Dear sir i want to get back my subsidy for my consumer no-662730 due to confusingly i have mistakenly entered wrong option give it up option kindly cancel that option and give that subsidy back to my account number
My id no is[protected] consumer is 662730
Sri sangameshwara gas service
Garlapati raghavender
Mobile no is[protected]
Gas agency at rcpuram...
Complaint comments  Read comments Complaint category Gas Stations

Hindustan Petroleum Corporation [HPCL] — tyre air filling service kept closed.

 Vijay Sant on May 19, 2019
For last more than month the Tyre air filling service at Mumbai Malad west, Charkop Naka Petrol Pump, kept closed, giving various reasons. Many time air service not working saying compressor not working. Today the staff was behaving arrogantly saying " Tumko Jo Karne ka hai woh karo" This is totally disgusting & not expected from Hindustan Petroleum.
Expecting earliest proper action ....
Complaint comments  Read comments Complaint category Gas Stations

Hindustan Petroleum Corporation [HPCL] — team not working gas stove

 [email protected] on May 18, 2019
महोदय,

मैने एचपी गैस का नया कनेक्शन 15मई को 7200/- कैशभुगतान करके लिया जिस्का अभी तक मुझे कोई पासबुकनही मिला है, लेकिन डिलीवरी टीम गैस बॉटल ऐण्ड गैस स्टोव घर से दूर सडक पर छोड कर चले गये क्यो? स्टोव दुसरे दिन से कां नही कर रहा है, सिकायत...
Complaint comments  Read comments Complaint category Gas Stations

Hp Gas — extra money charged

 Vishwa Sonale on May 17, 2019
Today i have charged extra rs 23/ for hp gas cylinder as in the original slip it has mentioned that the charge of the cylinder is rs 768/ why it has charged 800 when i had enquired about it the delivery executive told me he is charging extra money for delivery if the company is charging extra they can make a slip 800 why they it 768 pls help me regarding this....
Complaint comments  Read comments [1]Complaint category Other

Hindustan Petroleum Corporation [HPCL] — sub. supply of less weight of gas and refused to supply gas after weight request your kind intervention

 alik_61 on May 15, 2019
From sri alik kumar bhattacharjee
44 bindubasini road
P. O. Bhatpara
Dist. North twentyfour parganas
West bengal
Pin. 743123
Mo. 91xxxxx89875
Email [email protected]
To
Shri m. K. Surana: chairman and managing director
Hindustan petroleum corporation limited
[email protected]
Hindustan petroleum corp ltd,
Petroleum house, 17,
Jamshedji tata road,
Mumbai 400020
Sub. Supply of less weight of gas and refused to supply gas after weight
Complaint comments  Read comments [2]Complaint category Gas Stations

Hindustan Petroleum Corporation [HPCL] — maruti gas hsr not delivering cylinder on time and front desk is very rude

 ekata desai on May 13, 2019
My cylinder will never get delivered till I call and ask them. This is my 3rd time experience. They are not delivering my cylinder even aftet 15days of booking. Usually their numbers are always busy or no one will receive it. And when I call to check with them she was extremely rude. Front desk lady doesn't even know how to handle customers. Very pathetic experience. Today she angrily shouted at me though I was talking to her very politely. I don't understand what kind of front desk people these guys hire. They've absolutely no sense about how to handle the customer....
Complaint comments  Read comments [3]Complaint category Utility Services

Hindustan Petroleum Corporation [HPCL] — change in registered phone number

 Arpitha Niranjan on May 10, 2019
Hello i'm veena and i lost my phone recently and hence i'm currently using a new phone with another mobile number. I would like to change the registred mobile number, can you please check it out as soon as possible because i need to book a new cylinder too and i'm short on time. I'm extremely busy with work to come to the office and change due to my work and hence i'm trying this method hope it will be done by saturday 11 may orelse it would b difficult with no gas in our home.

Thank you.

The new phone number is - [protected]
Consumer number - 632757...
Complaint comments  Read comments [1]Complaint category Gas Stations

Hindustan Petroleum Corporation [HPCL] — lpg subsidy related

 Ashmit9897 on May 9, 2019
I am not getting my LPG SUBSIDY in my bank account, when I checked my LPG account by logging in HPCL website it's showing that You have voluntarily Opted Out of Subsidy. While I have not done anything. Please do the needful and cancel this. I want my LPG SUBSIDY in my bank account as I am a middle class person. My HPGAS Consumer No is- 636147.

Regards
Amit Kumar Sharma
[protected]...
Complaint comments  Read comments Complaint category Gas Stations

Hindustan Petroleum Corporation [HPCL] — petrol product

 ravindra4212 on May 9, 2019
The employees of the this petrol pump are very aggressive and non cooperative type with the customers. I have purchased the petrol of rs 200/- from this petrol pump the the employee of the petrol pump. When they start to pour the petrol in vehicle's tank they start distracting the attention of customer so that the customer could not see the zero in meter. It was happened with me on monday morning when i have swapped my card for rs 200/- before pouring the petrol but when he start to pouring the petrol other employee came and arguing with me and asking to swap my card again meanwhile the other employee...
Complaint comments  Read comments [3]Complaint category Gas Stations

Hindustan Petroleum Corporation [HPCL] — deactivate my give up subsidy

 Rohit Singh1988 on May 9, 2019
I am urmila singh as a consumer of hp gas. From starting i am not getting any subsidy. My distributor told me that i opted for give up subsidy. I never do this. I kindly request you to deactivate give up subsidy. I want to avail subsidy cylinders. So please deactivate from out of subsidy. I given request letter also to the distributor. Pls inform further what can i do to cancel the give up subsidy.

Consumer name : urmila singh
Consumer no. 625820
Contact no. +91 [protected]
Email : rohit. [email protected]
Consumer type: domestic
Distributor:...
Complaint comments  Read comments Complaint category Gas Stations

Hindustan Petroleum Corporation [HPCL] — mandatory lpg checking

 hdsridhar on May 6, 2019
My gas distributing agency is insisting on mandatory gas checking for household lpg connection. They are informing that unless this is done they will not deliver new refilled cylinders. Why they are forcing on us eventhough we have not raised any complaint.

Is it mandatory and is there any govt, rule in this regard. Pls let us know when the govt has releasde the notification....
Complaint comments  Read comments [1]Complaint category Utility Services

Hindustan Petroleum Corporation [HPCL] — shree ganesh hp gas agency not respond to call

 [email protected] on May 6, 2019
Sir
I booked cylendre for home delivery on 10 days ago but not deliver. To cylendre whenever i make phone call non responding call. Continuing rings but not received there sides. I am very sorry to say we are facing much problem due to this type of service and it is regular happening with hp gas agency shahapur asangaun shree ganesh hp gas agency.....
Complaint comments  Read comments Complaint category Gas Stations

Hindustan Petroleum Corporation [HPCL] — fraud in filing and billing

 Rajasekhar Reddy Uppada on May 6, 2019
Today dated may 6th, 2019 5.36 am at hp petrol bunk very near to secunderabad railway station, beside alfa hotel. I asked to fill 300 rupees petrol. The guy filled 101.35 and later he continued to fill without clearing it to zero and filled up to 203.45. I was charged only 300. And i asked bills any how they surprisingly convinced me but there was a cheat and i was not charged fully and my fuel tank shows less in fuel meter. They filled some numbers and billed some numbers. The timings of fuel machines gave bills and the card swiping machines timings are also different at different places on the...
Complaint comments  Read comments [1]Complaint category Gas Stations

Hp Gas — change my hp gas address

 aishwarya bankar on May 5, 2019
I am the consumer of hp gas. My consumer no 631132, i would like to change my house address in the records of
Hp gas (Shree swami samarth hp gas agency gramin vitarak, hp gas dealer[protected] through online
Pl. Change my address from sr no 53/58, sinhagarjana chowk, sainathnagar, vadgaonsheri, pune-411014
To b3-280, ayodhya society, krushnanagar, chinchwad, pune-411019....
Complaint comments  Read comments [2]Complaint category Gas Stations

Hindustan Petroleum Corporation [HPCL] — cheated by tingre petroleum bosari pune

 tarun acharya on May 3, 2019
I have filled the petrol on[protected], from the hp petrol pump-tingre petroleum which is in bhosari - pune maharashtra.

The guy who filled the petrol has cheated by saying see there some thing is in your bile like that, i have not noticed but later i found that he was not filled the petrol as per the amount i have paid.

Please check petrol pump as regular cheating is going on.
It was happen while filling premium petrol....
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

Hindustan Petroleum Corporation [HPCL] — hp bunk worst behaviorism

 no cheats on May 1, 2019
There is no proper response from this bunk.
Since it's located on saidapet road near propel gas bunk.. They are properly not responding. Kindly take necessary action since it may get forwarded to petroleum ministries of corporations flashing on local. Channels also. Since it's service industry they saying wait for.10mins shift change. Gping. On if. U. Wish. Wait or get. Lost. Request to close the bunk or transfer to some other branded outlets.
Bunk name hp petrol station comco
Regards
Media journalist...
Complaint comments  Read comments [1]Complaint category Gas Stations

Hindustan Petroleum Corporation [HPCL] — non delivery of cylinder, bill paid through company provided link

 Chaurasia Ashwini on Apr 30, 2019
[HPCL] — booked cylinder online on 22/04/19 booking number is 529219. citrus pay payment was done for cash memo through company provided link.
Company has sent message that gas cylinder has been delivered. On 25/4/2019.
Complaint has been done on centralised phone number on 25/4/2019 and 30/4/2019. Multiple attempts to call gas agency has not helped, as the phone numbers are never answered.

Resolution either cylinder be delivered or money is credited back....
Complaint comments  Read comments [1]Complaint category Utility Services

Hindustan Petroleum Corporation [HPCL] — about petrol filling issue

 harish divi on Apr 29, 2019
Hi i am hyderabad today morning i went to hp petrol bunk which was located in gachibowli venkatadri petrol filling hyderabad the petrol bunk explosive license number is p/sc/ap/14/5502 (P241901), form - n license number - 19/rr/2010
This is the petrpol bunk i have visited today morning around 11:30 am i asked them to fill the petrol in a bottle which was carryed by me but they refused to fill in the bottle i ask the reason why they said silly reason that due to summer we dont fill the petrol in bottles. So i went to another hp petrol bunk by auto and filled the fuel in bottle itself why...
Complaint comments  Read comments Complaint category Gas Stations

Hindustan Petroleum Corporation [HPCL] — petrol pump doing all sorts of scams.

 Priyaranjan Bhoi on Apr 27, 2019
Hp petrol pump, infront of market complex, anant vihar, pokhariput, bhubaneswar, odisha 751020

This is to bring your kind attention, that this petrol pump is running all types of scam and cheating customers.
It has happened many times to me, and i warned them that i will register a complaint about it.

A — > they are cheating with quantity of petrol.
B — > many times i asked them to put it in automatic mode, but they refuse to do that. They always want to do in the manual.
C — > frustrated with the behavior also.

Please...
Complaint comments  Read comments Complaint category Gas Stations

Hindustan Petroleum Corporation [HPCL] — payment issue with hpcl vendor

 Chirag0007 on Apr 26, 2019
I have done work at one petrol pump ku petrol pump (Near bharuch) under contract of kanishka construction owner name mitesh bhatt and place ahmedabad. Now this party is not given of amount which i have work at site. I have many complaint zonal office vadodara region hpcl but they didn't have any support. Just because of this kanishka construction is strong connection with hpcl officer so that they didn't support me. I have given written mail and application but they didn't given any feedback and they didn't take any action against this vendor. I have small vendor but i have hard work. My complaint...
Complaint comments  Read comments [1]Complaint category Government Organizations

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