Hindustan Petroleum Corporation [HPCL] Customer Care
Hindustan Petroleum Corporation Ltd.
Customer satisfaction rating: 1%
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2077
COMPLAINTS

Hindustan Petroleum Corporation [HPCL] Customer Care

Hindustan Petroleum Corporation Ltd.

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Address
Petroleum House, 17, Jamshedji Tata Road
Mumbai
Mumbai City District
Maharashtra
India - 400020

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
72
37


Mobile:
Mobile:
23
20

Customer satisfaction rating
1%
Complaints
2077
Pending
2
Resolved
11
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon09:30 am - 05:30 pm
Tue09:30 am - 05:30 pm
Wed09:30 am - 05:30 pm
Thu09:30 am - 05:30 pm
Fri09:30 am - 05:30 pm
SatClosed
SunClosed

Hindustan Petroleum Corporation [HPCL] related photos (96)

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Hindustan Petroleum Corporation [HPCL] Customer Care related pictures (96)

Hindustan Petroleum Corporation [HPCL] Complaints & Reviews

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Hindustan Petroleum Corporation [HPCL] — Cancel the give up subsidy

 Janakiram L on Jan 18, 2017
By mistake i pressed 7 on ovrs i.e give up the subsidy. Plz cancel the same. My mobile number is 9959223134 and consumer no is 673660. I dont want to give up the gas subsidy. Please cancel the request.I am from hyderabad. I like to hear reply from the company in regard to cancellation of request made by mistake. I appreciate earlier reply in this regard....
Complaint comments  Read comments Complaint category Gas Stations

Hindustan Petroleum Corporation [HPCL] — Leaked refill delivered consumer no 608159

 anuj shripal pandey on Jan 18, 2017
Dear Sir/Madam
I m a customer H.P. branch ( Kheri Rice Mills u.p. India) LEAKED REFILL DELIVERED CONSUMER NO. 608159 CUNSUMER NAME- SHRI PAL
I am complent 4 times but not any type of salution. A deliveryman going to home & cheched the refill by burn Matchestick...
how can possible that inrisposibility to your side, if done any casuality then who responsible.
I hope problem to solve shortly from your side...
plz help me & solve the problem

Thanks & Regards
Anuj Kumar Pandey
9450869499
Anujpandey089@gmail.com...
Complaint comments  Read comments Complaint category Gas Stations

Hindustan Petroleum Corporation [HPCL] — HP Gas (Consumer Id 601769)

 Dutta Itishree on Jan 17, 2017
Dear Sir/Madam,

Once I login to my online hp gas account i can't able to book my refill gas because it's saying that below error message. Any specific reason why my account is not active under online. But still i can able to book through mobile by calling customer care number. I don't understand why it is not working online through my hp account. Please respond me by email or my registered email 'itishree.dutta@aol.in'

Error Message - Only active consuemers are allowed to place order.

Thanks,
Itishree Dutta...
Complaint comments  Read comments Complaint category Internet Services

Hindustan Petroleum Corporation [HPCL] — Double payment for refill of gas cylinder

 dharmvirkumar44 on Jan 15, 2017
Sir, I am a consumer of HP Gas, Agency Dhar and Sons, my Consumer number 622165, on 12/01/17, I have made online payment of Rs. 615/- towards booking of gas cylinder but on next day when the delivery boy come to deliver the cylinder, he asked me for payment, I told him that I have already paid the amount through online with transaction number INVC914d93908 but he told me payment not received by their end. Finally due to need of gas cylinder, I had to paid once again the same amount in cash. When I contacted payment gateway which is citruspay, they reapplied me the transaction for RS. 615/- was successful...
Complaint comments  Read comments [1]Complaint category Gas Stations

Hindustan Petroleum Corporation [HPCL] — Cancel give up subsidy

 Narsimha Bobby on Jan 14, 2017
Change OPT out of subsidy to subsidies Dear sir, sorry!!! Due to wrong click on "opt out of subsidy option", It has been activated. Kindly deactivate this from my HP consumer number 673332 as soon as possible. Please help me on this. My name is m.venkata narasimha rao and Consumer No 673332 and LPG Id:2 1160 8327 0000 0964 and Aadhar No:7570 0249 9507 . HP GAS AGENCY- SAMATHA SHIVA SHAKTI ENTERPRISE. (14590300)...
Complaint comments  Read comments [1]Complaint category Gas Stations

Hindustan Petroleum Corporation [HPCL] — HP Gas Online activation mail not received

 srkarale05 on Jan 14, 2017
Dear Sir,

I have registered online for HP gas connection online booking.
After registration they have said you will receive activation mail on mail id swapnil.karale@rediffmail.com.

but i didnt receive activation mail.

my consumer no is 623028

my registered gas agency is Aryaveer gas agency. Gurgaon.

Kindly provide me solution.

Regards,
Swapnil karale
mob 9540566988...
Complaint comments  Read comments [1]Complaint category Gas Stations

Hindustan Petroleum Corporation [HPCL] — Address Change Require

 Ajay Viom on Jan 11, 2017
Dear Sir,

I am HP Gas customer from Last Two year { Consumer No. (620563), Hp Gas Agence (Olamar Gas Agency )

My old Add - H.No. 346, C/O FloraZurate, BERNARD CARNEIRO VADDO, VADDY, MERCES, 403005 (GOA)

New Add - H. No 386/ Flat No S-8, Floor No:SECOND, Building Name:Shah Kamaxshi Plaza,
Voldem Bhatt, Merces - GOA, 403005
Kindly help me to out this and resolve my problem as soon as possible.

Thanks & Regards...
Complaint comments  Read comments [2]Complaint category Gas Stations

Hindustan Petroleum Corporation [HPCL] — LPG Subsidy not received

 Mrinal89 on Jan 11, 2017
Dear sir/Ma'am,
The LPG subsidy of consumer no. 632237 is not received.
Company-HP.
Order ref no. - 5161001900198020.
Order date- 24-12-2016 01:00:00.
Cash memo no.-131368.
Cash memo date. - 24.12.2016.

I have raised a complaint no. 16202181 dated 01/03/2017. But after 7/1/17 the status is showing Invalid and No response yet I have got. I got the earlier subsidy which I ordered on 30.12.2016 but the previous is till pending.

Please do the needful.

Regards,
Mrinal Kanti Pal
Mob No. - 9051212468...
Complaint comments  Read comments Complaint category Banks

Hindustan Petroleum Corporation [HPCL] — Online gas booking login problem

 latha1980 on Jan 10, 2017
Dear Sir,

I have wrongly mentioned my email id during my registration. So I could
not receive the activation mail. Kindly reset my registration and help
me to new registration.

Consumer id: 37904

Cons. Name. Prabhavathi A

E-Mail ID : latha.arasavalli@gmail.com

Contact No. 7799843399

please send activation link to above mention email.

Please do the needful....
Complaint comments  Read comments Complaint category Products & Services

Hindustan Petroleum Corporation [HPCL] — Activation of login account

 Debashis_Dutta on Jan 8, 2017
Sir,
I had created a login id with MyHPGas following due registration process. I have not been sent any activation email at the time of registration. When I try to login it says " Your account: dutta@doe.ernet.in is not activated. To activate your account, please click the link in the activation email sent at the time of registration".
I would request you to immediately activate my login so that I can order refilling online and pay online too.
My consumer no is 636917 (Distributor Name KAMAL GAS SERVICE Distributor Code 19610700 State Delhi District NORTH WEST PITAMPURA City...
Complaint comments  Read comments [2]Complaint category Other

Hindustan Petroleum Corporation [HPCL] — Login problem plz help me

 I CAFE on Jan 8, 2017
Sir I have been opened my account on your online Hp consumer portal. But at that time mistakenly I uploaded my wrong email ID santosh0132@livel.com instead of my correct email ID santosh0132@live.com Due to above said my mistake I am unable to log in to the consumer portal. Therefore kindly solve my problem as soon as possible. My mail ID is santosh0132@live.com thanking you, in anticipation SANTOSH KUMAR MEHTA, AT- JODA, DIST- KEONJHAR, STATE- ODISHA, 758034
Consumer of MAA TARINI GAS SERVICE Dist KEONJHARI. Consumer No. 611539...
Complaint comments  Read comments [3]Complaint category Universities

Hindustan Petroleum Corporation [HPCL] — Subsidy of gas not received in bank from last 3-4 times

 moolchand sahijwani on Jan 7, 2017
My Hp gas consumer no. 621171, Mr. Mulchand Choithram Sahijwani.Distributor's name :- Shree Navneet Gas Service, GANDHIDHAM (KUTCH) PIN:- 370201. My Aadhar card no. is 8602 7083 4504 which is already given both at gas office & at central bank of india. Saving bank Account no. is 1291253326. Since last 3 or 4 times my gas connection subsidy has not received in above bank A\c. So please check & solve my problem....
Complaint comments  Read comments Complaint category Gas Stations

Hindustan Petroleum Corporation [HPCL] — No information that agency is shifted

 Raja Dakuri on Jan 6, 2017
Tarnaka hp gas agency has shifted but they dont gave any information but how me to book the gas without giving information how they can shift. they can give the information by message na
Is this right or wrong.and their agency phone no is not working any of the numbers all no i have tryed but no answer from any of that numbers.i tryed to book my gas but they asking agency number but it is wrong they saying but how can i book my gas then...!...
Complaint comments  Read comments Complaint category Other

Hindustan Petroleum Corporation [HPCL] — Registration link not sent

 joshi7677 on Jan 6, 2017
Hi Sir / Madam, I have created an online account through your website, but still i have not received any activation link in my mail id.So please resolve the problem as soon as possible. Detail are as follows.

Consumer No: 524754

Mail ID: joshi.bhaskar5@gmail.com

Consumer Name : Joseph Bhaskar

Please rectify my problem as early as possible...
Complaint comments  Read comments Complaint category Gas Stations

Hindustan Petroleum Corporation [HPCL] — Wrong termination voucher number

 Tanoy on Dec 22, 2016
I had gas connection of kshetranath gas dtbtg centre dealer code 19606300 with consumer no. 625073 which is having sv no 1022424 dated 02/02/2012. Now i want to transfer the connection to bagdogra in indian oil corp. Ltd. (Indane). Though the previous agency had issued a termination voucher with tv no. 2004223 dated 06/12/2016 as i myself is working in gas agency i myself had filled all the kyc details in the system next after synchronising the data to central server an error is coming showing that the tv no. 2004223 is invalid. Sir please look after the matter... Recently i have shifted in this...
Complaint comments  Read comments [1]Complaint category Gas Stations

Hindustan Petroleum Corporation [HPCL] — HP Gas Activation

 anilsoude on Dec 20, 2016
HP GAS
on line account is not activated
Respected sir
i am one of the consumer of hp gas in hyderabad, Telangana, There is a on line gas-refile booking facility, to this to create online account.So I created online account for booking gas refile, but it is not activated.There is a message to me it follows as

We have sent you the activation mail on emailid : anil.soude@rediffmail.com.

Click send button to resend the activation mail.
But they haven't sent me the activation mail on my email id cited above. So please rectify my problem as early...
Complaint comments  Read comments [1]Complaint category Gas Stations

Hindustan Petroleum Corporation [HPCL] — HP gas booking online not activated

 nisarahmedm8 on Dec 19, 2016
HPCL
HP GAS
on line account is not activated
Respected sir
I am one of the consumer of hp gas in Kolkata, Westbengal . There is a on line gas-refile booking facility, to this to create online account.So I created online account for booking gas refile, but it is not activated.There is a message to me it shows only check status

But they haven't sent me the activation mail on my email id cited above. So please rectify my problem as early as possible....
Complaint comments  Read comments [3]Complaint category Gas Stations

Hindustan Petroleum Corporation [HPCL] — Regarding Registered My New Mobile No.

 19111983 on Dec 17, 2016
Dear Sir/Madam,
I Amit Maheshwari, I have been Lost my Mobile No. So, I would like add my new Mobile No.9910166481 in Consumer No.661094, Sl. No.A452485 & Dealer Code.19610800 for HP Gas communication.
Therefore you are requested plz. registered my new mobile no. needful & Obilized.

Thanks & Regards,
Amit Maheshwari
E-160/1, Krishna Gali No.4
Shahdra, Delhi-32
Mobile No.9910166481...
Complaint comments  Read comments [1]Complaint category Gas Stations

Hindustan Petroleum Corporation [HPCL] — Subsidy Issue

 pudariyadagiri on Dec 17, 2016
Dear Sir / Madam,

Im a Hp Gas Holder with Consumer Number 662676 (SAMATHA SHIV SHAKTI ENTERPRISES, Hyderabad) i have updated my aadhar number in bank records last 6 months back but till now i didnt got my aadhar subsidy when i inquired about this issue in gas agency they are asking to update aadhar in bank records and i work for State Bank Of Hyderabad bank and the same has been updated in my bank account
i request you to do the needful and provide my subsidy amount back into my account,

Thanks and regards

Pudari Yadagiri
9440351912...
Complaint comments  Read comments Complaint category Gas Stations

Hindustan Petroleum Corporation [HPCL] — Please do the needful

 Subhash Sonkar on Dec 17, 2016
Dear sir, we are booked once on online in the gas office phone number. But we have to change online registered phone number to 9022767072.Please we are mention below my new Mobile number If the relevant records are paper documents, these records must be kept at the premises where the gas has refiell it.
(i) in the case of a gas they have a mass that is less than or equal to the number when that number is expressed...
Complaint comments  Read comments [1]Complaint category Other

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