Hindustan Petroleum Corporation [HPCL] Customer Care
Hindustan Petroleum Corporation Ltd.
Customer satisfaction rating: 2%
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2265
COMPLAINTS

Hindustan Petroleum Corporation [HPCL] Customer Care

Hindustan Petroleum Corporation Ltd.

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Address
Petroleum House, 17, Jamshedji Tata Road
Mumbai
Mumbai City District
Maharashtra
India - 400020

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
303
down
104

Phone:
Phone:
up
159
down
60

Mobile:
Mobile:
up
91
down
45

Customer satisfaction rating
2%
Complaints
2265
Pending
0
Resolved
35
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon09:30 am - 05:30 pm
Tue09:30 am - 05:30 pm
Wed09:30 am - 05:30 pm
Thu09:30 am - 05:30 pm
Fri09:30 am - 05:30 pm
SatClosed
SunClosed

Hindustan Petroleum Corporation [HPCL] related photos (168)

Hindustan Petroleum Corporation [HPCL] Complaints & Reviews

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Hindustan Petroleum Corporation [HPCL] — forgot user id and password and email id

 Radhika kurimilla on Sep 19, 2018
Respected sir, my name is l M.Ramakrishna, my hp gas consumer number is 714691, our gas agency is hp gas agency Warangal Gas Agency.Warangal Urban.Telangana. I forgot my hp has user i'd and password. And also email i'd for hpgas. I face problem to booking cylimder and pay online. So please provid new Registation option. my mail i'd. Kurimillaradhika18@gmail.com. Thanking u sir...
Complaint comments  Read comments Complaint category Home & Garden

Hindustan Petroleum Corporation [HPCL] — subsidy not credited to my bank account

 mmugde on Sep 18, 2018
My consumer number is 407206, dealer name is akashveer gas agency, nashik road.
I have submitted my bank details as - corporation bank, nashik road branch.
My aadhar no.[protected].
Bank account number:[protected].
Ifsc : corp0001120.
Mobile no. [protected].
Pl. Credit the subsidy amount to my bank account.
Thanks. Mahendra mugde
Aadishwar residency, flat no. B5, datta mandir road, nashik road - 422101....
Complaint comments  Read comments Complaint category Banks

Hindustan Petroleum Corporation [HPCL] — cheating at baba service station

 rj.rishab03 on Sep 17, 2018
In this particular branch of HP the employees, when ever we ask them to fill petrol for 300, 200, 100 etc. they just fill petrol for 299, 199.50, 99.35 etc. & charge us for full amount when asked to fill the remaining amount, they decline by saying we will fill for this much itself. It has happened with me so many times. A High action in this regard will be appreciated....
Complaint comments  Read comments Complaint category Gas Stations

Hindustan Petroleum Corporation [HPCL] — wrongly pressed zero

 sibapadadas on Sep 15, 2018
I, sibapada das consumer no.632266 of h. P. Gas center panihati kolkata 700114 i, may be wrongly pressed zero while booking my gas through my mobile phone number and not getting the subsidy on my bank account i want my gas subsidy again to my bank account so please help me to solve the problem and start getting my subsidy in my bank account again. Thanking you....
Complaint comments  Read comments [2]Complaint category Gas Stations

Hindustan Petroleum Corporation [HPCL] — my hp-gas mobile app not working..

 S.PREETHI BAI on Sep 14, 2018
Dear Sir/Mam,

I use online booking through my Mobilr HP-Gas app..

At first its worked.. Unfortunately i reset my mobile, after that i cant able to access / login my account in my mobile.. I used in system also, but i forget my password and use the Forget Password option..

Still its not working.. Plz help or suggest me in this..

My Consumer Id - 606272
Account Name - S Preethi
Email Id - preethi.bai88@gmail.com
Contact No - [protected]

Therefore kindly solve my problem as soon as possible....
Complaint comments  Read comments [1]Complaint category Gas Stations

Hindustan Petroleum Corporation [HPCL] — dbtl (subsidy against lpg gas

 dasmanik on Sep 13, 2018
Dear Sir,

My all details are given below :

H.P. GAS

CONSUMER NO.629191

DEALER : UPHAAR[protected]
LPG ID 2 [protected]
LAND LINE NO.24718100/[protected] of UPHAAR (DEALER OF LPG)

MY CURRENT (NEW) BANK DETAILS : ACCOUNT NO.[protected]
CUSTOMER RELATIONSHIP NO.[protected]
IFSC CODE : KKBK0006582
VPA (FOR UPI) [protected]@KOTAK

MY OLD BANK DETAILS : INDIAN BANK
ACCOUNT NO.[protected]
IFSC CODE : IDIB000D015
BRANCH : DHARAMTALLA, KOLKATA

MY...
Complaint comments  Read comments Complaint category Gas Stations

Hindustan Petroleum Corporation [HPCL] — update of my new delivery address for lpg

 Baseer Ahmed on Sep 12, 2018
My lpg consumer number is 672138.
Recently i have changed my house so please update my new delivery address in my lpg account.

Previous address:-
13/2, appareddypalya, indiranagar, bangalore, karnataka. 560038.

New address:-
Mohammed baseer ahmed
15/38, cambridge road, jeevankendra layout, ulsoor, bangalore, karnataka. 560008.
Mob. No. [protected]
[protected]...
Complaint comments  Read comments Complaint category Gas Stations

Hindustan Petroleum Corporation [HPCL] — hp gas amount deducted from my debit card but booking not made

 Kushal Parwani on Sep 11, 2018
Hi,

I, hp gas customer, having customer number 644575, registered mobile number [protected], tried booking a gas cylinder on 28th august.

During this process rs.804.62 amount was debited from my bank account but gas booking was not made. Myhpgas.in portal directed to esbi page where amount was deducted from my credit card after that i got message "cannot connect server" and gas booking failed.

It has been more than 10 days but neither have i received the refund nor i see any process initiated by hp gas to refund the same....
Complaint comments  Read comments [1]Complaint category Utility Services

Hindustan Petroleum Corporation [HPCL] — unblock my block gas connection

 618997 on Sep 10, 2018
I am padmakar wadyekar. I have hp gas connection. My account is blocked as i had not booked gas cylinder for last 20 days.
It's my request that please unblock my account.

Consumer no.:618997
Consumer name:padmakar maruti wadyekar
Address: :3 kusum kisan smruti bapu juvekar marg, near rachana apartment

City/town: bhandup
State: maharastra
Phone no.: [protected]
Consumer status: blocked

Distributor's name: vighnaharta gas agency
Address: shop no 14, vikrant society, bhandup village road, bhandup east, mumbai...
Complaint comments  Read comments [2]Complaint category Tax Services

Hindustan Petroleum Corporation [HPCL] — subsidy is not being received in my account for more than 2 years

 सहजी श्रीकृष्ण शुक्ल on Sep 8, 2018
Dear sir,
I am a consumer of hp gas. My consumer no. Is 601418. The agency name is nand gas agency, moradabad (U. P.) pin 244001.
I am not receiving subsidy amount in my account for more than 2 years. It appears that the subsidy is fraudulently being credited to some other beneficiary.
Kindly look into the matter & arrange to credit the subsidy amount in my account.
Yours sincerely
Shri krishna shukla
Moradabad.
08.09.2018...
Complaint comments  Read comments [1]Complaint category Gas Stations

HP Gas Service — regular domestic gas supply

 pradip2557 on Sep 7, 2018
Sir,
My code is 611866
I booked cylinder for home delivery on 16th aug 2018 but not to deliver the cylinder as on date whenever i make phone call to their representative, he says tomorrow must be delivered. I am very sorry to say we are facing much problem due to this type of service and it is regular happening with this hp gas agency (Name of the agency :banerjee gas service, gstin : 19afupb6838gzz, add.: 10/1 deshbandhu chittaranjan road, budge budge, kol.70037). I have complane several time in hp service no action has been taken.
Hope take the necessary action from your...
Complaint comments  Read comments [1]Complaint category Utility Services

Hindustan Petroleum Corporation [HPCL] — hp gas subsidy amount not receiving to my bank account linked to aadhar 995464728441

 mohammad naufal on Sep 5, 2018
Dear sir/madam
i have hp gas connection and my consumer number is 611019 so from starting i have linked my hp gas to state bank of mysore bank account after i closed my sbm bank account and after i changed my bank account to bank of india moodbidri karnataka branch having account number is [protected], ifsc code bkid0008447.My aadhar number is[protected].So from 27/09/2017 i am not receiving any subsidy amount to my linked bank account .I allready contacted gas agency (padmashree gas agency moodbidri, betkeri) office as well bank of india moodbidri branch regard this matter so many...
Complaint comments  Read comments [1]Complaint category Gas Stations

Hindustan Petroleum Corporation [HPCL] — rude response by the delivery agents

 Sushma Bhaskara Achary on Sep 5, 2018
I recently booked a new connection through murali enterprises marathahalli. First they insisted on me buying a new stove although i said i already have one. After all the booking formalities was done, they informed me that the cylinder would come on wednesday. When i called the delivery agents they were super rude and were not ready to listen to my concerns. Since all of us are working, we really need to know when and at what time would they be coming for installation. When i try to dial on the landline, all the numbers are not working. It is annoying and frustration both to have such response from...
Complaint comments  Read comments Complaint category Other

Hp Gas — payment made by citrus web link for hp gas no confirmation sms received

 Sal Far on Sep 4, 2018
Hello team,
I jabs made a payment after booking had at citrus when i received a sms for easy pay from hpcl, when i clicked the link i was taken to citrus pay and i have mace a paymentfor rupees 822.14
Below is the sms i received from my bank... But boo confirmation ìs received groom citrus and hpcl.
Kindly refund my amount of rupees 822.14 inr as i need to pay cash for the cylinder booked.

Thank you for using your citibank debit card 5497xxxxxxxx5915 for rs. 822.14 at citrusp pushpam pu on 03-sep-18.

Request to kindly refund the amount 822.14...
Complaint comments  Read comments Complaint category Utility Services

Hindustan Petroleum Corporation [HPCL] — amount deducted but payment not confirmed

 Gigy Sam on Sep 3, 2018
Hello,
While booking hp gas, my transaction got failed and amount got deducted from my sbi credit card.
My consumer number is 604947.
Distributor code 15180930
The hp gas agency is poornasree gas agency, trippunithura
Amount deducted is 854.01
Payment done at 03/09/2018 10:53 am
Can you please refund the amount or confirm the payment with receipt?...
Complaint comments  Read comments [1]Complaint category Gas Stations

Hindustan Petroleum Corporation [HPCL] — address change

 naikgas on Sep 1, 2018
Hi dear sir/ madam, iam a regular user of your service. Your service is excellent. My consumer no is : 640522, my house is shifted to new address, kindly arrange to change my address to new address as below, flat 48, jalavayu vihahar, near hmt satavahana nagar, jaya nagar, kukat pally. Hyderabad.

Regards

Narayana naik
H. No: 48, jalavayu vihar
Kukat palli....
Complaint comments  Read comments Complaint category Gas Stations

Hindustan Petroleum Corporation [HPCL] — I am complaining about hpcl new oil refinery barmer rajasthan.

 Suraj kumar Patawa on Sep 1, 2018
Hr of this company mr ashok sharma send me the call letter one month ago. He also wrote on the call letter that my resume had been shortlisted in his company. When i called on the contact no. Given on the letter. Mr. Sandeep a assistant talked to me and told me to come jaipur for interview. He also told me that he will refunds my transportation charges also whatever i selected or rejected. He grabs froms me total 10850 rupees. 4000 cash for medical agreement charges during interview+ 3750 for uniform+3100 for accomodation through account. Now account details where i transit the money.
Account...
Complaint comments  Read comments Complaint category Job & Career

Hindustan Petroleum Corporation [HPCL] — my consumer no is blocked (623846)

 Sanjib Kumar Dey on Aug 31, 2018
I am Sanjib De (Consumer no-623846) . i have HP GAS connection. Now, my account is blocked. as I had not booked gas cylinder during last 180 days. I was not at Berhampur (Orissa) for last 3 months as a result I could not able book gas cylinder. I have already written application to my gas agency - Krishna gas (Najafgarh) to unlock my account.

Kindly, un lock it as soon as possible.

Thanks...
Complaint comments  Read comments Complaint category House, Apartment Rental

Hindustan Petroleum Corporation [HPCL] — non-delivery of cylinder/consumer no:607673/dist code:15123900

 bharathi28 on Aug 29, 2018
Dear sir

I (Cons no:607673, p. Bharathi amma) booked for my cylinder with gas land-kanhirathinkeezhil, chokli, lpg id[protected] on[protected]. It is more than 15 days and my cylinder is not delivered to my house in-spite of reminders several times. The telephone number given for follow up[protected] is not working most of the time. Being an aged lady i am unable to do follow up frequently.

I request you to kindly deliver the cylinder without further lapse of time...
Complaint comments  Read comments [1]Complaint category House, Apartment Rental

Hindustan Petroleum Corporation [HPCL] — for subsidy

 Ishwaripal on Aug 28, 2018
Ishwari pal
Submit a complaint
Hi sir/madam, my lpg distributer name is rajendra h. P gas agency tikarpara raipur cg. My aadhaar no.:[protected]. My cunsumer no:- 604180. My bank: - canara bank. My acount no.:[protected]. My aadhaar card is updated in lpg. And also updated in canara bank, that confirmed bank also. But not updated in npci database. It is showing red dot in aadhaar linking status in bank or my bank details not showing (As per npci). So, i am not getting subsidiary. Please help me…......
Complaint comments  Read comments Complaint category Gas Stations

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subsidy is not being received in my account for more than 2 years

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