Hindustan Petroleum Corporation [HPCL] Customer Care
Hindustan Petroleum Corporation Ltd.
Customer satisfaction rating: 1%
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2478
COMPLAINTS

Hindustan Petroleum Corporation [HPCL] Customer Care

Hindustan Petroleum Corporation Ltd.

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Address
Petroleum House, 17, Jamshedji Tata Road
Mumbai
Mumbai City District
Maharashtra
India - 400020

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
257
down
88

Phone:
Phone:
up
123
down
52

Mobile:
Mobile:
up
74
down
42

Customer satisfaction rating
1%
Complaints
2478
Pending
0
Resolved
31
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon09:30 am - 05:30 pm
Tue09:30 am - 05:30 pm
Wed09:30 am - 05:30 pm
Thu09:30 am - 05:30 pm
Fri09:30 am - 05:30 pm
SatClosed
SunClosed

Hindustan Petroleum Corporation [HPCL] Complaints & Reviews

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Hindustan Petroleum Corporation [HPCL] — short delivery in petrol and rude behaviour against the people

 arzzu22 on Jun 17, 2018
Hi
This is Samara Simha Reddy from Prakasam District at Ongole. I would like to raise the complaint against the petrol bunk as per the details provided above.Today morning i visited a petrol bunk near ongole, they done a petrol of Rs.1060, i used my card he had swiped a Rs. 1066, there is Rs.6 difference(if it is 1 or 2 rs we wouldn't bother) as a fraud is going over there. when is asked regarding this issue at petrol bunk they behaved very rudely and irresponsibility behaviour. As i believe that it is good petrol bunk, every time i fill my petrol over there, if this happens continuously...
Complaint comments  Read comments Complaint category Products & Services

Hindustan Petroleum Corporation [HPCL] — petrol provided was not proper and the vehicle stopped after running

 DKarmakar on Jun 16, 2018
I filled petrol from Rai Service Station, HP Dealers, NH 17, Hosabettu, Surathkal, Mangalore - 575019 on 16 June 2018 at 5:30 PM of Rs 1500.
After filling the Petrol, the vehicle stopped running about a kilometre and did not start. The vehicle was then towed and send to Honda Service Station.

I informed the Petrol Pump Owner about the unwanted item mixed in the petrol which led to the car getting stopped inbetween but they did not accept.

The Petrol pump owner is mixing some unwanted items with the Petrol for more profit and this is causing damage to the vehicles.
Complaint comments  Read comments Complaint category Gas Stations

Hindustan Petroleum Corporation [HPCL] — non delivery of cylinder and got cancelled automatically.

 Vikashrk12 on Jun 16, 2018
Hi,
This is vikash kumar, consumer no 612555, pune lohegaon. I book gas refill 10 days back. After 7 days delivery boy contacted me that he is coming. But didn't came. After some days i got message your booking request is cancelled. I went several times lohegoan branch at the time they said you will get you gas.
Now delivery boy is not responding at all my call. Called again branch. They told the same and told your door was lock so it got cancelled. But delivery boy didn't came then how my door is locked. Still i am taking followup but they responding rudely, not giving solution....
Complaint comments  Read comments Complaint category Gas Stations

Hindustan Petroleum Corp Ltd — water instead of petrol

 ksingh3491 on Jun 16, 2018
Dholewal ludhiana 141003 petrol pump delivering in pipes water instead of petrol. Attached please find a video which has been in circulation over the social media. This petrol pump is located in dholewal area of ludhiana in punjab near sandhu service station and outlet of various maruti cars. It is requested that this complaint be taken seriously so that the monopolistic petrol pumps do not take customers for a ride....
Complaint comments  Read comments Complaint category Gas Stations

Hindustan Petroleum Corporation [HPCL] — subsidy of gas not credited

 Rohanpuri85 on Jun 15, 2018
Lpg id :[protected], connection name sunita rani. My subsidy has not been credited since i took the connection. I hve linked the adhaar number also. The subsidy has not been credited for the period when the adhaar was not linked n also not for the period when it got linked. Also i checked this with bank n bank has confirmed they have not recd any amount of subsidy from ur side. Please check it n confirm why it has not been credited yet....
Complaint comments  Read comments Complaint category Home & Garden

Hindustan Petroleum Corporation [HPCL] — less filling of petrol in my bike and rude behaviour of staff, they started fight nd then they place an f.I.r at police station.

 Sayed Shadab Ali on Jun 14, 2018
Hello,
My Name is Shahabaj Ali, I m from Pali Rajasthan. Yesterday on 13 june 2018 at 9:00pm i was riding my bike, after a few miles ago i see that the fuel (petrol) in my bike is gone empty nd my bike was stopped. I see a petrol pump near me the name is " HP PETROL PUMP - MINAXI GASOLENE POINT Mandia Road Pali (Raj.) I was goes to there with my bike i say to the staff fill 140rs petrol in my bike, they fill less petrol of the amount. I say to him please fill the full amount of petrol which i give to u. They didn't fill the total amount of fuel nd start misbehaviour with mee, they all are...
Complaint comments  Read comments Complaint category Gas Stations

Hindustan Petroleum Corporation [HPCL] — delayed supply of gas cylinder

 Shakur on Jun 14, 2018
Dear sir, i had booked a gas cylinder on 22.5.18. Sorry to inform u that i could not get gas cylinder even after 25days. After 3days struggle, i could get the cylinder that too without bill. The gas agency is not picking up the phone. Plz take necessary steps so that in future i would not be harassed. My consumer number is 612420. And my address is plot no 16, basera coplex, dumduma, bhubaneswar, odisha....
Complaint comments  Read comments Complaint category Products & Services

Hindustan Petroleum Corporation [HPCL] — no display of power logo on dispensing machine and non availability of complaint book

 Mithun Kartha on Jun 14, 2018
Excel hp pump karve road pune - they do not display power petrol logo on dispensing machines thereby cheating customers when price difference is rs 2. I asked for complaint register which they claimed they could not find. This has been going on for several. Months now. How does a customer know if he is dispensing normal petrol and charging us power rate....
Complaint comments  Read comments Complaint category Gas Stations

Hindustan Petroleum Corporation [HPCL] — about rude behaviour of nabh kanwal filling station, behram, phagwara, punjab

 sharmaabhi755@gmail.com on Jun 13, 2018
Respected sir/mam,
I like to inform you about rude behaviour of employee and not providing fuel at nabh kanwal filling station, behram-mahilpur road, behram, phagwara, punjab.
They also cheat the customers by filling less fuel. I noticed that and say to fill fuel of rs. 205 and they abuse and didn't fill the fuel.
Please register my complaint and also give me the feedback about the respected action....
Complaint comments  Read comments Complaint category Gas Stations

Hindustan Petroleum Corporation [HPCL] — registration problem on myhpgas portal

 Vishnu Raut on Jun 12, 2018
Dear sir,

I have wrongly mentioned my email id during my registration. So i have
Not receive the activation mail. Kindly reset my registration and help
Me to new registration.

Consumer id:611274
Cons. Name. Vishnu sopan raut
Corrcet mail id :- vishnuraut06@gmail.com
Gas agency genda gas service, natural gas co pvt ltd. Uruli kanchan pune...
Complaint comments  Read comments [1]Complaint category Other

Hindustan Petroleum Corporation [HPCL] — hp gas npci bank active

 Vishal Kumar Singh9199 on Jun 12, 2018
My aadhar card number is[protected]. I have got this linked to my gas subsidy I have got the same aadhar registered with my SBI bank account NO. [protected] IFSC CODE ALLA0210383. But it show inactive in npci .I have done multiple request with hp gas agency to resolve the issues..I want to deposit subsidy in my account.I want to active my aadhar in NPCI.please active my aadhar in NPCl bank account...
Complaint comments  Read comments Complaint category Banks

Hindustan Petroleum Corporation [HPCL] — petrol price

 Santannu Behera on Jun 11, 2018
Hello,

I fill petrol on gaini petrol pump, michel nagar, kolkata, west bengal today @rs.79.29/l but i check today petrol price is rs.79.25/l. And the petrol pump is belong to hp. When i asked for explanation, they gave me a excuse of excess fare. And i believe when the company set the price, they should be remain same for all parts of the state or city.

Kindly check this and revert back to me, if any thing can be done from my side.

Regards,
Santanu kumar
[protected]
Santanu. Behera30071985@gamil.com...
Complaint comments  Read comments [2]Complaint category Unauthorized charges

Hindustan Petroleum Corporation [HPCL] — money being demanded for filling air

 lakshmivk on Jun 10, 2018
Issue : money is being demanded for filling air in bikes/cars. Air is free in petrol bunks. The boards say free air and no tips please, then why money is being demanded for filling air. 5rs. For bikes and 10rs. For cars is being charged. Today when i denied paying the money as it is free air, the air filler guy responded very rudely. Please take strict action against such acts.

Location : hp petrol bunk, hanuman nagar, 8th police battalion, kondapur, hyderabad, telangana...
Complaint comments  Read comments [1]Complaint category Unauthorized charges

Hindustan Petroleum Corporation [HPCL] — subsidy not credit in my account last 8 month

 bhattrk on Jun 8, 2018
Lot of visit in HP Gas agency Rohini Sector-8, Delhi, till now I have not received any positive response by Devidayal Agency, My bank details is also correct (KYC & Other) but last 8 month my subsidy pending.

And also my previous a/c (HDFC) has been already d link with aadhaar. As per received a message from HDFC bank.

Reg.
Ravinder K. Bhatt...
Complaint comments  Read comments [1]Complaint category Gas Stations

Hindustan Petroleum Corporation [HPCL] — by mistake activate the give up subsidy

 Basavesh suri on Jun 7, 2018
By mistake i activate give up lpg subsidy, i t has been activated kindly deactivated this from my hp gas, my consumer no.666364 as soon possible. I didn't receive any subsidy till now, so i apply subsidy in online, but i mistake activated give up subsidy. It's my mistake so please help for deactivate from my account. Kindly i request u deactivate this give up subsidy....
Complaint comments  Read comments [1]Complaint category Gas Stations

Hindustan Petroleum Corporation [HPCL] — petrol pump nozzle leaking issue

 Abdussamad Nissam on Jun 7, 2018
Dear sir,

Yesterday (6.6.2018) time 8.45. I'm visited hp pumb mg road, opp maharajas ground ernakulam. Pay 100 rupees petrol. But more petrol are going to out side scooter tank. I'm informed person. He is telling all pumb nosile are leakage, managment are no response. That time management office are closed. Pls refund my 100 rupees and resolution in this problem immediately. And 2nd complaint machine generated bill not working, that no issue, i ve taken writing bill also. Any more information contact me directly.

Name: nissam parayil.
Contact no :[protected]...
Complaint comments  Read comments [2]Complaint category Motorcycles & Scooters

Hindustan Petroleum Corporation [HPCL] — fraud case

 shashank bramhankar on Jun 6, 2018
They did fraud with me, i filled the petrol for rs. 180 from hp petrol pum gurudeo nagar, nagpur 440009 and they fill nothing, i observe after just walking from petrol pump and i come back, and i tell them about this, and they said you saw meter running, nothing is happen, i agree meter is running but nothing petrol is filled, this incident happen on 5 june 2018, evening nearby 8 pm. I know the structure for guy who filled the petrol, i request please take step agains this....
Complaint comments  Read comments Complaint category Other

Hindustan Petroleum Corporation [HPCL] — payment is not credit to gas agency

 Pravenasai on Jun 6, 2018
Dear sir/madam
I am paying the amount rs 665.58 to the sri sai gas agency narsipatnam visakhapatnam dist andhrapradesh through the ezygas citruspay. Pos 14cf[protected] at citrus*pushpam txn#[protected]. But the amount is not credit to the gas agency. So i am paying the another mode.
So i request you to please verify my transaction and to my account....
Complaint comments  Read comments Complaint category Gas Stations

Hindustan Petroleum Corporation [HPCL] — fraud at petrol pump

 raman batra on Jun 5, 2018
My bike tank capacity is 15 litres, when i asked to fill my tank full, they have filled almost 19 lites of petrol. When i asked for the explanation, they have no answers and they were clue less.. My bike is pulsar 150 with tank capacity of 15 litres. How can they fill 19 litres of fuel in that tank, that was my question. they are doing fraud of almost 20-25 % i.e for minimum 350 Rs because petrol prices are now 82 Rs per litre. I have attached petrol pump readings and sms for your reference....
Complaint comments  Read comments Complaint category Other

Hp Gas — not doing his work and less knowledge about the subsidy rules

 Yogender Bhati on Jun 4, 2018
My gas subsidy is pending from 6 months, every thing is updated, all documents in bank and agency mahaluxmi gas agency greater noida. But npci is not doing his work accurately you have no feeling about us. We are begger of our own money. My consumer i'd. 609893. Hp gas, many times i have complained. Please do your job....
Complaint comments  Read comments Complaint category Banks

Recently Discussed

4 days ago
Hindustan Petroleum Corporation [HPCL]
about rude behaviour of nabh kanwal filling station, behram, phagwara, punjab
4 days ago
Hindustan Petroleum Corporation [HPCL]
registration problem on myhpgas portal
4 days ago
Hindustan Petroleum Corporation [HPCL]
money being demanded for filling air
4 days ago
Hindustan Petroleum Corporation [HPCL]
subsidy not credit in my account last 8 month

Featured Complaints