Hindustan Unilever — Pure it water filter germkill kit lasted less than stated !! Duping of customers

Address:

Kolkata, West Bengal

Cheating and duping of customers hard earned money !!


I am using a pure it intella model water purifier which has a germkill capacity of 1250 litres. Initially the filter or germkill kit lasted for 11 to 12 months for a family of 3. But the replaced germkill kit got over in less than 3 months with the family members being same 3 and the source of water being same !! Nor has our consumption pattern changed nor anything else !! And by no means we have consumed 1250 litres since 2 members mostly stay out and come only at night !!

Why will the same germkill kit which lasted for atleast 11 months now lasted for less than 3 months !!


And hul unilever company asks money to even check for a complain but they can offer you free home demo !! So before sales you value your customers but once sold then u simply dupe !!


My registered mobile number is [protected] and name is sidhant agarwal and i replaced my germikill kit at start of june and today it abruptly got over in less than 3 months !!


I have not registered a complaint since they demanding money to even attend a complain!! Heights of cheating please take strict action against such malpractices !!!


And since its a matter of water which is something important and urgent so i sincerely request you to take quick action !!

Sidhant agarwal
[protected] / [protected]