Hindustan Uniliver — New filter not working | |||
I have purchased RO+MF model purifier on 10_3_2016.It was not working since 14 th April. I lodged complaint on 15th, I was told the complaint will be attended within one working day. On 16 th April one technician came and some adopter problem and it will be replaced on 18th.every time calling cost huge money and unbearable waiting. Daily I am calling and reminding and now they say spare is not available. We are senior citizens and facing problem. The responses from cc of Pureit is very casual and customer oriented. Was this information helpful? | |||
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PureIT / Hindustan Unilever customer support has been notified about the posted complaint. | |||
 4 Comments | |||
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My contact number [protected].the complaint is not attended still
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Today I was trying to contact customer care executive.after 20 minutes which cost more than 20 rupees I could not .it was really boring and time waste.pure it having worst customer care service. The agency who installed the purifier say spare is not available and not known when it will reach. We are spending lot of money for phone calls and for drinking water.
Such a worst customer care from Pure it. Spending lot of money on calls and even after 20 monute waiting also no proper response. Today the agency who installed the purifier informed that the spare is not available and no firm commitment regarding the availability. I request consumer forum to take up the issue and to install a new one. All my efforts to contact pure it has gone waste
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Unilever House, B. D. Sawant Marg, Chakala, Andheri (E), Mumbai, Maharashtra, India - 400099