Hindware Appliances — Hindware 25ltr. leakage and electrical leakage issue

Website:

Hindwareapplicances.com

It is a matter of great shame that Hindware has come down to selling sub standard and faulty products these days. I see a lot of complaints on consumer forums.

I have a storage geyser purchased last year at about this time from Flipkart which had turned out to be my nemesis and a bane of my existence since the last few months by making my life miserable.

I think I have made the biggest mistake of my life choosing to buy a third grade Hindware product.

There were three technician visits in the last 1 year without the problem being assessed at its core. Today another technician arrived from Noida and changed the tank unit today about an hour back.

The last two technicians namedhave done a shoddy job at my place. After they left I faced the same issue within a month and within 2 weeks. When I contacted them after sharing my service ticket number, they did not show up at my place. Upon calling them several times on these numbers, there was no response. On what basis do you employ such crooks to work for hindware?

These were the numbers called since today morning:

These scumbags keep beating around the bush and diverting customer calls from one service station to another. Minutes later another person calls me from another service centre and I have to explain the whole story to him once again from the beginning.

I do not understand what kind of services Hindware provides to its customers. You people are making a dent for the brand by rendering such inefficient and third grade services by sending incompetemnt technicians to our place who come here to do time pass and try to fool us everytime.

Attached are the service history details of earlier services done by these two individuals. The first service record is not featured on the app.

Just because a customer's product is within warranty it does not give you the right to cause a delay in providing appropriate service to the customer and working at your own pace and convenient time. And the worst part is that they think they can take us for a ride of our lives by advertently delaying the process to make sure that a customer's service warranty gets lapsed and then you can extract money from the customer as you like by making them pay for the spare parts replaced.
This is how you people pay with customers always trying to find ways to cheat a customer by unscrupulous business practices. Shame on you people.

This implied being unprofessional in an absolute sense which is what i can say about Hindware.

Pls escalate this matter to the highest level possible and make sure that such kind of nuisance is put to an end.