Hitachi — hitachi Model No. RAU018ITEA

Address:

Gurgaon, Haryana

Hello Team, I have bought Hitachi Ac Model No. RAU018ITEA from reliance digital in jan 2015.Top filter is damaged and I want to purchase the same.But when I called Hitachi customer care than it was told to me that reliance digital will provide. But reliance digital can not have the same.Also how as a consumer I can expect spare part from reliance. As a consumer I am ready to pay for it than what issue Hitachi facing to provide the same to consumer.as its 3 months i am following up with Hitachi, I expect an answer fromHitachi on this within one week otherwise the complete product is useless to me withought filter.I donot expect that as the brand name of Hitachi donot offer spare parts as otherwise it should be told to consumer in advance as its simply breaching trust of the consumer and unfair to consumer especially when the product is under warranty period.