H&m — Fraud scam and Wrong product delivered

Address:India
Website:www2.hm.com/en_in/men.html

I have ordered a shoe from h&m order id is [protected] i which i have received a defective second handed street market cloth of women wear which is ridiculous to me and very disappointing i have paid money to them and got the wrong product which is also not from the company and they’re telling me to refund. What will i do with the refund as the order is already out of stock and what about my rights to purchase idk what it is disturbing to me.
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Similar situation, and I have returned the wrong product but not received the refund yet. I have been able to order that item again but, I am now concerned as it could again be wrong, and I have still not received the refund for the first order.

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