H&m — Order not dispatched even 3 days after placing order

Address:	H&M Hennes & Mauritz Retail Private Limited A – Wing, 2nd floor, D-3, District Center Saket, New Delhi -110017
Website:	m2.hm.com/m/en_in/index.html

I ordered an item from h&m india online on the 12th of june, and it has not even been dispatched yet, even after paying for it in advance.
Customer support is not responding to emails or calls.