H&m — Payment debited but order is not placed

Address:Jawahar Park Khanpur New Delhi
Website:www.hm.com

Today I order 2 items from H&M. I make payment for the same and payment also debited at the same time but I didn't get any confirmation mail from H&M about the order placed. I contact to the customer care they told me to wait for 3 days for payment refund.
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    Jawahar Park Khanpur New Delhi
    India
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