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HMWSSB Customer Care

Hyderabad Metropolitan Water Supply & Sewerage Board

Khairtabad
Hyderabad
Hyderabad District
Andhra Pradesh
India - 500004

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HMWSSB Complaints & Reviews

HMWSSB - Delay in tap connection allotment

User
 gyaneshwar jamkhande on Mar 25, 2015
I have applied for a new tap connection on 24-Sep-2014 bearing the file no 2014-9-2727 in the ziaguda division, till now the my connection is pending for approval where i have paid all the respective connection charges as well.I have connected with the concerned DGM of my division but no one is able to take my file forward.I just want the reason behind the delay and Kindly looking for the immediate action from your team in providing a connection Thanks in advance, J Rukmini Bai...
Complaint comments Read comments Complaint category Utility Services

HMWSSB - Bill Generation problem at Padma nagar, chintal

User
 Patel Mahesh Goud on Mar 25, 2015
Dear sir Am P Mahesh Kumar Goud, stayaing at padmanagar chintal qutubullapur. Am not getting bill hard copy and when bill generating every month my CAN linked mobile number is changing every month. how it is happening? Due to this i make online complaint(Rigister complaint) four times. but no respone and it is showing after 3-4 working days problem is solved. Then I contact with customer care person and i changed my mobile number. My mobile number is 9848883949 but this month(march) bill generated it is changed to 9848883940. Bill generate person not coming to my home and so am not getting...
Complaint comments Read comments Complaint category Other

HMWSSB - irregular water supply to VENKATESWARA COLONY EAST adjacent BANK COLONY

User
 pak goud on Mar 22, 2015
Sir, We are residents of VENKATESHWAR COLONY (EAST), near bank colony, SUCHITRA, Hyderabad-67. Since last six months, we are not receiving proper drinking water supply and whenever supplied, water is released hardly for 45 minutes without pressure and is supplied after almost 5 to 6 days. Further, there is no fixed time towards the water supply and the timings are erratic. Because of this we are facing a lot of inconvenience due to erratic timings and insufficient water supply every time. In our area the ground water is polluted and also level was fall down. Please note that in our...
Complaint comments Read comments Complaint category House, Apartment Rental

HMWSSB - very low and same time no water

User
 abdul razzaq on Mar 20, 2015
i am abdul razzaq H.no.8-14-105-/13/A ansari road mir alam tank near milan garden opp street.water bill no (614331817).people in this area had complained about the problam many times. but there is no response from the water bored.sir i reqqest the management of water bored. proper water supply in this area.my home upward side of road due to this reasan the water supply is not reacthing to us.inward people in this area are wasting plenty of water plase send your parson check the area. thunk you.sir...
Complaint comments Read comments Complaint category Municipal Corporation

HMWSSB - Very Low Water Supply because of Water pipeline 7ft below CC road

User
 k srinivasa chary on Mar 19, 2015
Very Low water supply in Uppal, Swaroop nagar, Padmavathi Colony, Street no-1...People in this area had complained about the problem many times but there is no response from the water board. To our suprise, water pipeline is laid below CC road 7ft. Because of this, no house is getting proper water supply in this area. I request the management of water board to look into the issue. Without water, our life is becoming HECTIC....
Complaint comments Read comments Complaint category Other

HMWSSB - Illegal Using of Motor in suraksha Enclave, chandanagar - Remainder-1

User
 manushyamu on Mar 18, 2015
Respected Sir/Madam, Please refer to my protracted complaints lodged on 27.12.2014, 13.02.2015 & 14.03.2015 regarding Illegal Using of Motor in suraksha Enclave, chandanagar with the following details :- (i) Message was received from your office that Token No.2930 Dt 27.12.2014 is registered for the complaint lodged on 27.12.2014 and on 02.01.2015 message stating your problem is solved is received from your good office. (ii)In continuation to the above complaint, same problem was posed to your good office on 13.02.2015 and again on 18.02.2015 message stating your problem is solved is received...
Complaint comments Read comments Complaint category Home & Garden

HMWSSB - CAN #614457481 ( section code 0643) Payment of Water Bill rgdg

User
 Mohammed Abdulsattar on Mar 17, 2015
Respected Sir, I have submitted my written complaint at your ALWAL divisional office on 10.3.2015 and still my account indicating balance of Rs.1105.25. Where as I have to pay only current month bill of Rs.212.50.. The details of my payment thru net banking are as follows: Date & time of Transaction Amount 07.02.2015 Rs. 637.50 24.02.2015 Rs. 212.50 My Bank account with Oriental Bank of Commerce indicates of debits of above transactions. Therefore, kindly arrange to rectify and update above, under intimation to us, e-mail: masattar1955@gmail.com Thks n rgds, Yours truly,...
Complaint comments Read comments [2] Complaint category House, Apartment Rental

HMWSSB - Illegal Using of Motor in suraksha Enclave, chandanagar

User
 manushyamu on Mar 14, 2015
Respected Sir/Madam, Please refer to my complaint lodged on 27.12.2014 &13.02.2015 regarding Illegal Using of Motor in suraksha Enclave, chandanagar and message was received from your office that Token No.2930 Dt 27.12.2014 is registered.On 02.01.2015 & 18.02.2015 message stating your problem is solved is received from your good office. But as on today i.e., 18.02.2015 the above said problem is not solved and still persisting.I once again request your good office to give a perfect and permenant solution to my problem for which act of kindness i will be grateful to HMWSSB. Matter is...
Complaint comments Read comments Complaint category Home & Garden

HMWSSB - Replacement of old pipe lines with new

User
 Vamshik2 on Mar 13, 2015
I am resident of house.no.8-246, Shiva Reddy Nagar, Chinthal, Hyderabad-500054 CAN#092219328. The Sewerage pipe Lines in our locality is very old especially in our lane and needs immediate replacement.I have seen the new line replacements going in our neighbourhood colonies where there is no problems when the is an absolute need for colony. several compliants made and cleaning staff visits and just cleans up and leaves.The same problem persists again in a week days. We even have done our own arrangements to fix the line issue but that doesnt seems to fix the problem. The drain water is on the road...
Complaint comments Read comments Complaint category Other

HMWSSB - DELIVERY ALERT

User
 GOAA CONSTRUCTION on Mar 7, 2015
CAN # 617566305-We have booked a tanker vide token # 6107 on 05-03-2015 and your people deliver the tanker on 07-03-2015 @ 3.30 pm and we handed over the pin number to the tanker driver at the same time, but we have not received the delivery message to my mobile number, which is registered with you, as on date upto 8.30pm, which is already 5 hours gone.I n this situation we are unable to book the tanker again.Please i request you todo the needful as early as possible THANK YOU SIR GOAA CONSTRUCTION...
Complaint comments Read comments Complaint category Other

HMWSSB - drainage water mixed with drinking water

User
 habeebsyed7@gmail.com on Mar 7, 2015
I syed habeeb r/o #18-8-211/2, indira nagar phisal banda, midhani.hyd. In my House the water is mixed with drainage.we cannot make our needs without water. We are not able to drink water.we have compaint to our corporator but he is not taking step forward. We are requested sir to solve our problems with your great service....
Complaint comments Read comments Complaint category Municipal Corporation

HMWSSB - Complaint against neighbours and lineman

User
 Hanvesh on Mar 5, 2015
Hello sir, iam resident of sithaphalmandi, secunderabad, T.R.T Quarters every alternate day we are getting water properly but some of our colony members using motors and connecting directly to tap, and we went to nearest water board to complaint against them but the employees who working there suggesting me to buy a motor and do the same, we need to run nearest tanks and muncipal tap to fulfill our needs, so, i request you to please take appropriate action on the people and my suggestion is to please try to put off power for that particular time if possible, thanking you waiting for your reply....
Complaint comments Read comments Complaint category Municipal Corporation

HMWSSB - irregular water supply,at Anand coloney,Old Bowenpally,Secunderabad

User
 ramanadhan mallikarjun on Mar 4, 2015
Sir, I am the resident of the above colony and we regularly suffering from the irregular supply of water with hardly any pressure.when we contact the line man he rudely reply that, the water is being sold to commercial use through tankers by the Authorities, we bring in to your notice that all the neighbouring colonies are getting adequate supply of water every alternate days.. Request you to solve the issue and change the attitude of you work men R.MALLIKARJUN. CAN NO 091308498...
Complaint comments Read comments Complaint category Municipal Corporation

HMWSSB - Choking sewage lines

User
 velagaletivenkatramana on Mar 3, 2015
I am a resident of sankeswar bazar 17 th ward bearing H.no 17-1-420/3 in our locality the sewage is frequently choking and your personnel are attending only selected manholes related to the complainant they leave the entire lines in the locality and this is causing frequent choking when we insist them to check all the manholes and the main outlet they simply refuse to do so. Hence I request you to solve the problem as early as possible and also instruct them to check all the manholes in the locality. Yours sincerely V.Venkat Ramana, consumer no 023124231 H.No 17-1-420/3 Sankeswar Bazar, Hyd.60 Mobile...
Complaint comments Read comments Complaint category Utility Services

HMWSSB - Irregular water supply

User
 Y VASUDEVA RAO on Mar 3, 2015
Sir
There is no water supply since about one month to Raghavendra colony, Kondapur under Madhapur section. After severe persuasion and repeated requests only on 23rd Feb just one hour low pressure water was supplied, since then there is no water supply on the specified days.
We the customers of Raghavendra colony having water connections humbly request you Sir to please look into the matter and to direct the concerned officials to restore the water supply regularly. It is requested that since our colony is on height the supply should be given independently without clubbing with other...
Complaint comments Read comments Complaint category Government Organizations

HMWSSB - Address Needs to be Correct

User
 mahesh1982 on Mar 1, 2015
Dear Sir / Madam, With reference to the above subject we would like to bring it to your notice that Our CAN No - 616254762. Our Address is Mention Wrong Instead of Nirmal Nagar They Have Mentioned Walwal Nagar. Correct Address Lakshamma P H.No.6-2-87, Nirmal Nagar, Saink Puir Post Secunderanad - 500094 9247324680...
Complaint comments Read comments Complaint category Other

HMWSSB - CAN Number:054301331 Sewage water in tap water

User
 ds77783 on Mar 1, 2015
Dear Sir, For the past few days sewage water is coming in the water pipeline causing grave danger to our health. Can you please look into this and resolve the issue immediately. Address:H.No.3-3-740 Kutbiguda Esamia bazar Lane beside shyam medical hall Hyderabad 500027 Phone:9949922208...
Complaint comments Read comments Complaint category Government Organizations

HMWSSB - No Supply of water

User
 Sai Prasad Yemula on Feb 28, 2015
Hi, This is Sai Prasad Im the resident of Secunderabad, seethafalmandi, medibavi beside ramalayam temple lane dead end railway track lane. athe problem is we are not getting water from tap every one are pulling water with motors we cant get even single bucket of water. I request you to take an immediate action on this. We are paying a water bills not for name sake taps it is to get a water from taps...!!!...
Complaint comments Read comments Complaint category Municipal Corporation

HMWSSB - For new connection

User
 KVNSGUPTA on Feb 27, 2015
HYDERABAD 27-02-2015 Respected Sir, We are Flat Owners of Vinyaka Residency Apartment Prsoona Nagar, Chintal, Hyderabad, Telegana State. We have purchased flats from Maruti construction. My builder applied for Manjera water line In Augst 2014. It sanctioned dt 09-09-2014, but not give connection till date. Bore water is chemical water, so suffered kids, aged persons and all families . Health is will be injures . I requested to give me water connection as well as early possible. Our File no.2013-12-578. Thanking you Sir, Yours faith fully, For VINYAKA RESIDENCY,...
Complaint comments Read comments [2] Complaint category Other

HMWSSB - LEEKAGE PIPE LINE FOR OCTOBER 2014 & DAMAGE DUSTY ROADS

User
 prakash mogre on Feb 23, 2015
Dear Sir, This is to appraise you that i Mr Prakash Mogre am an residence of Tirumala Welfar Society Venkatapuram Alwal, The road has been dug to replace the bigger sewage pipe which is appreciated and has been covered by concreting in the month of November 2014 and mud which has been dumped next to my house has not been cleared still now, the childres are not able to move out or play becouse the road has become very dusty and damaged road is filled with potholes . mover over the worst situation is that the Drinking Water pipe line has been damaged and is leaking for 4 months which is the...
Complaint comments Read comments Complaint category Society & Culture

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