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HMWSSB Customer Care

Hyderabad Metropolitan Water Supply & Sewerage Board

Khairtabad
Hyderabad
Hyderabad District
Andhra Pradesh
India - 500004

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HMWSSB Complaints & Reviews

HMWSSB - sewer line chokage

User
 Quazi Ahmed on Jul 6, 2015
The sewer line in front of H.No:9-1-1/28/1, Hashim Nagar Langer House is choked due to which the sewage water is over flowing from the houses it became nuisense to residents. Hence, the authority is requested to arrange to clean the sewer line immediately....
Complaint comments Read comments [1] Complaint category Municipal Corporation

HMWSSB - No Drinking water( manjeera water) from past one year

User
 Deena Keziyaa on Jul 6, 2015
J.C.Deena keziya H.No:29-1458/2 Kakatiya Nagar, Road no-2 Neredmet Old police station Der is no manjeera water for past one year although we gave number of complaints, but the problem is nt solved. we also went to our HMWS defence colony Manager Sravanthi, She cam to our colony checkd the pipe line but the issue is stll on. So i request higher officals to take immediate action and solve our problem. THANK YOU....
Complaint comments Read comments Complaint category Municipal Corporation

HMWSSB - water supply pipe damaged 22-8-550, Purani Haveli, Hyderabad, by on going drainage work

User
 mams534 on Jul 6, 2015
On 26th June 2015 the GHMC contractor working on drainage pipe in front of my house had damaged the water supply connection to my residence at M.No. 22-8-550, Purani Haveli, Hyderabad-500002. As the water was leaking from the main pipe line he inserted a stick and rubber tube to stop the water. He said he will get it repaired properly later. Till now he has not closed properly. This is leading to health problems due to contamination of water supply. Hope you will look into the matter. Regards, Dr. Mohammed Abdul Mujeeb Siddiqui 22-8-550, Purani Haveli, Hyderabad-500002 cell: 9849892585...
Complaint comments Read comments Complaint category House, Apartment Rental

HMWSSB - digging of road for man holes and not filling the same

User
 bnagabhushan on Jul 6, 2015
Sir, My house is situated in New Bakaram (1-4-886/1/9), Behind Bank of Baroda colony, Hyderabad. About two months back, roads were completed dug and the work relating to construction of man holes was done. After the work was done, the mud and also the sand were removed and covers were put. The whole process has taken about three weeks. To our utter surprise, roads were dug again and few more man holes were put. When we tried to object, the contractor told us that he was adivsed to built few more. I fail to understand, why proper advise was not taken initially before digging the road. The whole...
Complaint comments Read comments Complaint category Other

HMWSSB - Three times Billing

User
 jayatheerth on Jun 30, 2015
I H.Jayatheerth, R/o. 9-3, Venkateshwarangar Malakajgiri, Hyd -47I am staying in this house since I purchased in 1997. My predessor has Muncipal water connection and I paid the bill till 2000. But due to some or other problem I am unable to regularise my connection. In last year VDS scheme I applied my CAN No.after 15 months I have been allotted CAN NO bearing 618456632 and asking me to pay Rs. 9572=00 towards 15 months bill payment. I visited Anandbagh office and asked how come 15 months bill will come such huge amount, they informed that my house is 262 sq. yrds hence my bill is three time than...
Complaint comments Read comments Complaint category Tax Services

HMWSSB - No Water Supply In Ram Bagh, Attapur, Hyderguda since One Month

User
 srini_prasanna on Jun 30, 2015
Sir, Since almost month we are not getting water supply in Rambagh, Attapur, Rajendernagar. Inspite of any number of request we are given extented dates regarding restoration of connection. We are not gicven even tanker water supply. Request you kindly restore connection as we dont have any alternate conncetion in the basti (like Well/ Boring water)...
Complaint comments Read comments Complaint category Municipal Corporation

HMWSSB - Water supplier once in four days, RK Society,Borabanada - Consumer no:612041217

User
 Bhasker Ankala on Jul 1, 2015
Hyderabad Metro water board is supposed to supply water for every alternate day as per the board regulations. But it was observed that for past 3 weeks water is released for only after 4days. That is water is supplied once 4 days. Due to the depleted ground water source and short supply of water by HMWSSB, we colony people are severely affected by the attitude of Water board. HMWSB closes the complaint with a message, your grievance was solved, but actual problem remains as it is. I will give details of my complaints here under. 1.23/06/2015 - token no:8769 ----> compliant closed without rectification....
Complaint comments Read comments Complaint category Government Organizations

HMWSSB - Balance 150KL to be released last day of June2015.

User
 SYED HAZRATH ALI on Jun 29, 2015
Sir, our can no is 614120765. In this month we received 1830 KL out of 1980KL, balance 150 KL to be released last day of the month. Our alotted water is 1980KL & we are the paying bills every month for alotted water but we are receiving lesser quantity of water.please kindly release 150KL of drinking water on 30/6/2015 Thanks. Syed hazrath Ali, Flat no 310, block 3, gayathree nagar residential apertments, IDA jeedimettla, Hyderabad 500055...
Complaint comments Read comments Complaint category Government Organizations

HMWSSB - 150KL to be released in the month of June 2015.

User
 SYED HAZRATH ALI on Jun 29, 2015
Sir, our can no is 614120765. Our alotted/agreed water is 1980KL per month.Till 29/6/2015 by 3PM we have received 1830KL only.our alottement of water is 220familiesx300litersx30 days=1980000liters. So kindly release balance 150KL of water in this June month. 1000liters= 1 KL. Please release our drinking water. We are the paying bills for alotted water every month. Thanking you sir. Syed Hazrath Ali, flat no.310, block 3, gayathree nagar residential apartments, IDA jeedimetla, Near APIIC colony, shapur nagar division, Hyderabad 500055....
Complaint comments Read comments Complaint category Government Organizations

HMWSSB - Drainage Overflow on Road in Moti Nagar

User
 gopikona on Jun 27, 2015
Drainage Overflow on Road last one week to flow the water every body face trouble and bad small, school going children and walkers, Please take action immediately . cell NO' 9989670876, Address : 17/A, Moti Nagar, Near: Eseva, Borabanda, Hyd...
Complaint comments Read comments Complaint category Municipal Corporation

HMWSSB - No water supply to plot 201,Road 14,Jubilee Hills

User
 Tadinada Venkateswara Rao on Jun 27, 2015
Since Tuesday(23 June2015) no water supply to plot no.201, Road no14, complained on GHMC customer care phone155313, but not able to get water supply till today. Request to attend to this immediately. We were supposed to get water supply for drinking and other purposes to be supplied through network of pipes in the city by HMWSSB.We are unable to get this water supply now....
Complaint comments Read comments Complaint category Municipal Corporation

HMWSSB - DRINKING WATER CONTAMINATED WITH DRAINAGE WATER

User
 Moqdoom Mohiuddin on Jun 24, 2015
CHECK UP MY BILL NO R000001798 OF Rs 22, 650 FOR CAN NO 6126694397. RED NOTICE WAS ISSUED IN FAVOUR OF THE ABOVE CAN NO... AS THE SAID H NO 5-175 I HAVE PURCHASED JUST LAST SIX MONTHS THAT IS IN THE MONTH OF DECEMBER 2014... AS THERE WAS NO PRIOR INTIMATION FOR ME IN THIS REGARD HOWERVER I HAVE PAID THE HUGE AMOUNT THINKING THAT I SHOULD NOT BECOME DEFAULTER FOR THE PREVIOUS DUES. AND NOW FROM LAST 15 TO 20 DAYS BACK 100% DRAINAGE WATER IS BEING SUPPLIED TO THE ABOVE SAID RESIDENCE. HAVE I MADE A MISTAKE OF PAYING SUCH A BIG AMOUNT AND SUCH A REWARD FROM H.M.W.S.&S.B ... AND FURTHER THE TIMING...
Complaint comments Read comments Complaint category Municipal Corporation

HMWSSB - Overflow of drainage water

User
 Vardhan Railolla on Jun 23, 2015
R.Vishnu Vardhan R/o H.No. 2-2-891, Behind Gowda Sangam, Burjugally, Amberpet, Hyderabad states that there is a drainage water overflow in front of my house and it is very difficult to walk on the road. Therefore, it is requested to attend above problem immediately....
Complaint comments Read comments Complaint category Municipal Corporation

HMWSSB - No water supply from past 5 days

User
 Smart.Babu11 on Jun 23, 2015
Dear Sir, We are residential of Gayathri nagar, allapur near hari hara devalayam. Gayathri nagar are not getting water since last 5 days. Before that when the water comes it comes with a very low pressure. Kindly look into it as soon as possible....
Complaint comments Read comments Complaint category Municipal Corporation

HMWSSB - SEEPAGE OF SEWERAGE WATER INTO WATER SUPPLY LINE ROAD NO.13 S.VENKATESWARA COLONY SAROORNAGAR

User
 PBSP on Jun 22, 2015
CAN 0241 36325 K.RAMAPATHI RD.NO.13 SRI VENKATESWAR COLONY SEWERAGE WATER FROM MANHOLE INFRONT OF HNO.149 OVERFLOWING FOR 15 DAYS INSPITE OF COMPLAINT BY RESIDENTS.HNOS.148, 147 AND 119 ARE WORST AFFECTED AS WATER SUPPLY MAIN LINE IS BENEATH THE STAGNATING SEWERAGE WATER(POND ?) IMAGES OF OVERFLOWING SEWERAGE WATER ENCLOSED FOR IMMEDIATE REDRESSAL...
Complaint comments Read comments Complaint category Municipal Corporation

HMWSSB - POOR WATER SUPPLY FOR HALLMARK KSN RESIDENCY

User
 hallmark on Jun 19, 2015
I have hmda water connection with CAN 618188423.The connection is at tail end of pipe line. I am not getting water to ground level .I have to get down to 6 feet depth and get low pressure water. the times taken to reach my house is 30 to 40 minutes and supply closes with in minutes of main are closed. my apartment name is :HALLMARK KSN RESIDENCY Ho.No. Is 1-112/1, sy.no:56, near maharshi vidya mandir, shilpapark, kondapur Hyd-84.My contact no, is 9059762128. email :hallmark.ksn @gmail.com...
Complaint comments Read comments Complaint category Family & Relationships

HMWSSB - water pipe is broken

User
 Akkira Nandan on Jun 18, 2015
water pipe is broken we have informed the consultant person water line men and he is asking early rs.4000/-...his name is mr.arun and his mobile number is 9701238880...he came to repair another line beside my house and he damed my house pipe line, return he is askng rs.4000/- and blackmaning us, he is saying inform to anyone else...speaking vulger language...please take sevior action on him...and solve my water line problem please...my name is mr.praveen reddy...my mobile nmber 9030082324...
Complaint comments Read comments Complaint category Other

HMWSSB - WATER BILL GENERATED & SMS RECEIVED DIFFER - EXCESS BILL SHOWN

User
 Pasupulati Kuppaiah on Jun 17, 2015
Today at 3:59 PM Apropos your bill (dated 16.06.2015) received through your email today @04.43 a.m. I deeply regret to bring it to your notice that the correct bill amount should be Rs220/- whereas it was shown in your bill as Rs265/- by adding Rs22.50 as arrears which is incorrect. In ;this connection, please verify your email dated 22.05.2015 wherein it was mentioned that the excess amount paid be me over and above the May 2015 Bill was shown as -Rs22.50 which please verify at your end. Also, an sms was received today from your Department demanding Rs310 as against 220/- ? I also attach an excel...
Complaint comments Read comments Complaint category Utility Services

HMWSSB - wrong SMS received since two years from HMWSSAB

User
 syed rasheed ahmed on Jun 15, 2015
I am Syed Rasheed Ahmed residing at Shantinagar Masab Tank, with CAN 0333301875 registered with my cell ph No 9849364071. I am receiving SMS from HMWSSB since long time as follows" water bill for CAN: 033301958( Mohd Ameer Ullah Baig) Bill No54077964 dt 11.05.15 charges Rs 31787 etc etc" which is wrong mail. I am not Moh Ameer ullah Baig. I have sent few letters to MD HMWSSB, and also letters to DGM Vijaynagar colony informing the mistake from your side. But no action was taken. I continue to get the wrong SMS. I have sent a grievance to you with Token No 2534. But still no action is taken to...
Complaint comments Read comments Complaint category Unsolicited Phone Calls

HMWSSB - Excess billing and unnecessary arrears being charged

User
 settkish on Jun 13, 2015
My CAN No: 616903494. All of a sudden in Oct 2014 I got a water bill for 157504/-. The problem mentioned then was that the CAN number category has been changed from Domestic to Flats. After representing several times it has been rectified to Domestic again but I am still facing two issues: 1. Wrong water bill though partially corrected has still some amount of Rs 53373.61/- as arrears from the past software mistake. 2. The monthly charges has been increased from Rs 243/- to Rs 1119/-. I am unable to register a complaint online with the HMWSSB since I have arrears amount in my bill. I have...
Complaint comments Read comments Complaint category Government Organizations

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