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HMWSSB Customer Care

Hyderabad Metropolitan Water Supply & Sewerage Board

Khairtabad
Hyderabad
Hyderabad District
Andhra Pradesh
India - 500004

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HMWSSB Complaints & Reviews

HMWSSB - CAN 617924605 - Non Recipt of Bills

User
 Anelil Jaya Kumar on Nov 21, 2014
Dear Sir, We have been reporting for the non receipt of bills for the water being supplied for the above cited CAN No. However, we have not received any bills till date from Oct 2013. Please do kindly do the needful to generate the bills. Thanks, Jaya Kumar...
Complaint comments Read comments Complaint category Government Organizations

HMWSSB - Negligence and arrogance of drainage staff

User
 Vyyr durgesh on Nov 18, 2014
I am G. Venkateswara rao my can no is 033152518. There is frequent drainage choking on public road between chandana brothers and icici bank mehdipatnam Inspite of repeated complaints to hwssb about drainage over flowing on road the concerned staff are reluctant to attend the complaint unless thousands are paid to them. why is the hwssb charging sewage cesswhich is included in the water bill which is paid monthly. Please resolve the issue. My cell no is 9949687443...
Complaint comments Read comments Complaint category Law & Civil Rights

HMWSSB - CAN NO. 617558632 - WAIVER OF PROCESSING CHARGES OF RS. 500/-

User
 PVMKM#$% on Nov 11, 2014
We are regularly paying our Water Cess Bill before due date. On 15.09.2014 also I have paid Rs. 1230/- towards Water Cess Bill through Mee Seva Centre, Green Lands, Hyderabad by way of a cheque bearing no. 147259 dated 15.09.2014 drawn on Oriental Bank of Commerce, Secunderabad. However, due to some technical problem, the cheque was returned unpaid. Immediately after realizing the same, I have paid the amount again by way of another cheque on 25.09.2014 and the same was passed. In spite of payment made on 25.09.2014, I have received a legal notice dated 15.10.2014 advising me to pay Water cess...
Complaint comments Read comments Complaint category Unauthorized charges

HMWSSB - Water Connection got approved and no connection yet

User
 Syed Fasiullah Hussaini on Nov 10, 2014
File No: 2014-8-1922 We got the water connection approval more than 10 days back, and still no connection. They have given a contractor named Saddiq (Ph # 9247266245) to get the connection. However, he is promissing daily and never turns- up. HMWSSB website and complaint section doesn't work, can some one pls help to resolve this?...
Complaint comments Read comments [2] Complaint category Government Organizations

HMWSSB - Water supply received only once in a week

User
 vadakae on Nov 8, 2014
The water supply to Saibaba Offficers Cly, Sainikpuri is being made only once a week although the charges are being paid promptly every month. This means the supply is only happening 4 times in a month. Request you to pl. seek information from your records of the respective distribution centre to understand what is the issue and solve the problem for us Thanks and regards Satish Kr. Mob:9052971923...
Complaint comments Read comments Complaint category Municipal Corporation

HMWSSB - drainage of Brighton Residency

User
 Carol Dsilva on Nov 6, 2014
Good Morning We are residents of 10-3-5/A Addagutta East Marredpally, The new complex Brighton Residency, 10-3-5 Addagutta East maredpally has a major drainage problem ever since the days of construction, now it has become worst and it is overflowing into our house. This is creating a health hazard's as we have children and elderly people living here. Kindly look into this matter as soon as possible. Carol...
Complaint comments Read comments Complaint category Neighbours

HMWSSB - Wrong Category

User
 Satish Pilla on Nov 5, 2014
Dear Sir, This is with regard to our CAN no: 616876488. We got this connection from Malkajgiri municipality and in 2009 when HMWSSB took over all water connections, this was transferred to HMWSSB records in Oct 2009. Our municipality sanction letter clearly says the building as multistoried (Flats). When the same document is submitted along with the affidavit (the content and template is provided by Sainikpuri Division, HMWSSB itself) and the bills we paid to municipality during the transfer of our connection to HMWSSB, they didn’t update their records properly and our category was mentioned...
Complaint comments Read comments [1] Complaint category Municipal Corporation

HMWSSB - EXCESS BILL

User
 poshalu on Nov 5, 2014
In the year 2013 we have received excess bill from hmwssb of amount 5000x4 times for 4 months total 20, 000rs, We complained about this excess bill at prajavani meeting then they said to go headoffice which is located at Madhapur and we have complained there about this excess bill statement, then they agreed with us and they said they will deduct the amount which is excess in 1month but they haven't and put interest upon the excess amount and taken it to 28000. But we are paying our regular bill up to date but now water board is saying that they will disable the water connection if we won't pay...
Complaint comments Read comments Complaint category Municipal Corporation

HMWSSB - Transfer of Title in accordance with Sale Deed

User
 M.Damodhar Reddy on Nov 3, 2014
I have purchased H.No. 9-1-369/9 from Shyamala Devi through Regd. Sale Deed and the water connection has to be transfered on my name, the water connection No. is 031261382 domestic. therefore, kindly do the needful. thanking you M. Damodhar Reddy S/o. Laxma Reddy R/o. H.No. 9-1-369/9, Janmabhoomi Nagar, Langerhouse, Hyderabad Mobile: 99489 19136...
Complaint comments Read comments Complaint category Municipal Corporation

HMWSSB - Insufficient Water Supply

User
 akbaralisyed on Oct 26, 2014
I am writing to complain about the never ending water supply issues we have been facing for several years now. Usually water is supplied once in two days for just 45 minutes or less (with very low pressure) which is not sufficient. Due to the shortage of water we are facing several difficulties on a daily basis. This is a perennial problem hence I am forced to escalate this issue. Every other day we have to book water tankers. Many online complaints to the water board earlier have not yielded any result. I request you to look into this serious issue and resolve it as soon as possible. Akbar...
Complaint comments Read comments [1] Complaint category Government Organizations

HMWSSB - NO WATER SUPPLY FOR A WEEK.

User
 sspal on Oct 21, 2014
I STAY IN MALLIKARJUNA NAGAR, MALKAJGIRI, HYDERABAD - 500 047. WE ARE GETTING WATER ONCE IN A WEEK WITHOUT ANY REGULAR TIMINGS. WE REQUEST THE AUTHORITIES TO PLEASE INSTRUCT THE CONCERNED PERSON TO GIVE WATER AT A PARTICULAR TIME SO THAT WE CAN BE AT HOME. AS MOST OF THE PEOPLE RESIDEING IN THIS AREA ARE RETIRED EMPLOYESS, WE REQUEST TO SUPPLY THE WATER ALTERNATE DAYS AT A GIVEN PERIOD OF TIME. THANKING YOU IN ANTICIPATION. SURESH....
Complaint comments Read comments Complaint category Employees

HMWSSB - drainage over flow

User
 Raju Gupta on Oct 21, 2014
SECUNDERABAD 14/10/2014 To, General manager, Water and sewerage Department Maradpelly, SECUNDERABAD Respected sir, WE are resident of Rezimental Bazaar opposite lane of Rathifile bustop our colony is facing a severe problem of drainage overflow problem since 3 years . The manhole has collapsed and it had not constructed weel inside and we r complaining so many times to lineman but there is no response Weekly 2 times we r giving complain but there is no permanent solution .we are requesting to solve this problem as soon as possible . Please kindly take this...
Complaint comments Read comments Complaint category Washing Machines

HMWSSB - IRREGULAR DRINKING WATER SUPPLY

User
 SESHUKOLANU on Oct 15, 2014
This is regarding irregular water supply in our area at H.NO. 68, Rajvamsi homes, Raghavendra colony, Quthbullapur, Hyderabad. We are suppose to get drinking water every alternative days. But recently we are not getting water continuously for three to four days. The lineman is not coming regularly. They are not maintaining proper timing. Sometimes they open the valve early morning. Sometimes during nights, sometimes in midnight. This is causing lot of inconvenience to our apartment tenants. Kindly see that the supply of drinking water be supplied regularly ( on every alternative days ). Regards K.Sesha...
Complaint comments Read comments Complaint category Government Organizations

HMWSSB - without using of water huge bill

User
 m.fasih96 on Oct 14, 2014
dear sir, i am receiving every month huge bill for my home.i am living abroad only one month onece in year visiting hyderabad. please solve my problem as soon as possible. meter also not working properly. h.no.16-1-26/8 saidabad colony hyderabad-59 water conection no.022117122 thanks and best regards, mohammed fasihuddin mobile # 96188788590...
Complaint comments Read comments Complaint category Government Organizations

HMWSSB - Request the HMWSSB officials to resolve the Complaint no 2116 registered for Can No 617552312

User
 satluri on Oct 10, 2014
Hello Sir, I am a resident of Botanical Garden Road, Near Chirec School, Kondapur Hyderabad 500084. We are not getting water regularly. It's been more than a 25-28days since we had not got the water.We all pay the water bill in time but we are not getting water in time. We have registered the complaint in the book located with the board officials by visiting our near by HMWSSB office and online complaint is booked with no 2116 for the can no 617552312. Request you to please look in to the problem and ensure the supply...
Complaint comments Read comments Complaint category Municipal Corporation

HMWSSB - water problem

User
 Abhishek Rayabarapu on Oct 9, 2014
Hello Sir, I am a resident of Gopal Nagar Colony, Hanumanpet, Malkajgiri, Hyderabad 500047. We are not getting water regularly. It's been more than a 10-12days since we had not got the water.If water comes it will comes at night around 11pm.We all pay the water bill in time but we are not getting water intime....
Complaint comments Read comments Complaint category Municipal Corporation

HMWSSB - mud removing from drainage manhole is not lifting

User
 Ipad on Sep 27, 2014
I observe that whenever drainage over flowing, the hmwsb staff is attending the job and removing the huge mud from inside the drainage, after completing the job, the removed mud is not lifting from that place and it laying there for days and after some time the mud going again in side the drainage .Recently on 26th of sept 2014, from sensation theater to big Ganesh road some four or five main holes was over flowing, the staff came and removed the huge amount of mud from the manhole and it laying there and not lifted the huge mud from that place, after passing the cars and motorbike the mud is flatten,...
Complaint comments Read comments Complaint category Utility Services

HMWSSB - No Water Supply from last one week in pachami Colony, hyderabad 72

User
 pavanamati on Sep 27, 2014
Hello Sir, I am a resident of Panchami Colony, yellammbanda, Kphb, Hyderabad 50072. We don not get water regularly. It's been more than a week since we got the water. The water supplied only for an hour or so (which will not last more than 2 days). The line man asks extra money to supply water. We all pay the water bill on time but we are not getting the correct service. Please look into the matter....
Complaint comments Read comments [1] Complaint category Municipal Corporation

HMWSSB - Roads Repair

User
 surabhimahy on Sep 16, 2014
The HMWWSB has layed a pipe line on our road and left the hole without filling in, and now we the residents of Street No : 8 Khairtabad lane beside syndicate bank are facing lot of trouble while commuting in the lane. Last evening my car has got struck on the road and got damaged. Hence we request you to look into it and take action immedetaly on the same. We have already approached GHMC on this but they have detailed us that this complaint comes under your department. Mahesh.B Mobile No: 9885322311 Street No: 8 Kahairtabad beside Syndicate bank lane Hyderabad...
Complaint comments Read comments Complaint category Public Transportation

HMWSSB - irregular and scanty water supply

User
 savithrimahesh on Sep 15, 2014
The CAN No is 054204832 and it is in the name of Balakrishna Rao 3-4-871/3 Barkathpura Hyderabad 500027. We are very prompt in paying the water bills. But the water supply is very irregular. We get water on alternate days. Even then the pressure is very low. If we ring up to the Helpline Customer care 155313 we get a standard answer that complaint is registered. There is delay or late supply of water. But the problem is never resolved. Otherwise we are at the mercy of the lineman whose service is not reliable. We request you to : Even if you supply water on alternate days, please ensure...
Complaint comments Read comments Complaint category Municipal Corporation

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