HMWSSB Customer Care

HMWSSB Customer Care

Hyderabad Metropolitan Water Supply & Sewerage Board

Khairtabad
Hyderabad
Hyderabad District
Andhra Pradesh
India - 500004

Customer Care Phone Numbers and Contacts

Satisfactory Rating
1%
Complaints
298
Resolved
1
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
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HMWSSB Complaints & Reviews

HMWSSB - Irregular water supply

User
 Moqdoom Mohiuddin on Jul 29, 2015
My can 616694397 d no 5-175 beside and behind malkajgiri police station. Regularly water supply is very less to colony and irreguler says that pipe line damaged or leaking r some thing. On enquiry staff will give rude reply... We r not the defaulters in paying the bills... Payments r reguler... Then why this type of working system. Bonafide customers r suffering very lot... Slum area people r far better than us in every aspect......
Complaint comments Read comments Complaint category Government Organizations

HMWSSB - Lesser water supply -Can no 614267956

User
 nayak4001 on Jul 29, 2015
Our residence is provided with small size blue pipe for manjeera drinking water supply . But we are getting lesser quantity of water. We have brought this problem to you Sir through a complant, but no result. The simple answer was " low pressure at source. We do not understand when the pressure will be increased. Kindly save us purchasing us water from black market....
Complaint comments Read comments Complaint category Municipal Corporation

HMWSSB - Lesser water supply than given time

User
 gautham sastry on Jul 23, 2015
Respected sir,
I am gautham resident of 8-3-228/1280/231/a, jawahar nagar, yousufguda, hyd.
From past one month we are facing severe water problem we are not getting sufficient water through the municipal water connection, and line man of our colony is not releasing water for the given time, so my sincere request is to pls solve the issue as soon as possible and clear the imbalances done by line man
Thank you...
Complaint comments Read comments Complaint category Municipal Corporation

HMWSSB - Lesser water supply Can617943761

User
 Buchaiahgari on Jul 23, 2015
Our apartment is provided with 40 MM size pipe for manjeera drinking water supply under bulk consumption catogery. But we are getting lesser quantity of water (20 to 30 KL of water as against agreed water supply of 400 to 450 KL of water. We have brought this problem to you Sir through grievance cell several times (since six months) but no result. The simple answer from the grievance cell is " low pressure at source " since 6 to 7 months. We do not understand when the pressure will be increased. Kindly save us purchasing us water from black market....
Complaint comments Read comments Complaint category Other

HMWSSB - Tanker Driver demanding more money

User
 rvenkat.us on Jul 21, 2015
Hi, I stay at Defence Colony, Sainikpuri. The water tanker drivers are demanding additional 50 /- as they say our tank to tanker distance is 30 ft. Last two years we have been residing at the same place. During this period no one has demanded this. Suddenly from past 3-4 months they have been demanding this. We have complained this to Sravanthi / Praveen and other managers 8790011977 /9989995375 but they are unable to take any action. Kindly help. The drivers talk very rudely with ladies at home....
Complaint comments Read comments Complaint category Municipal Corporation

HMWSSB - Water Supply disconnected in our colony for the past 15 days

User
 MSR SARMA on Jul 14, 2015
I am residing at Plot No. 264, D. No. 21-25/4, Dayanandanagar, Malkajgiri, Secunderabad.Our house is situated opp. to Venkateswara Apartments and this is Dayanandanagar Railway Station Road . We are not getting water supply for the past 15 days to our colony and this we presme on account of recent diggings carried at the junction pont that connects our colony to main road to lay the water pipes. This must have resulted in stuck up of the water line. We sincerely request the HMWSSB authorities to resume immediate the water supply through alternative lines that are readily available in the matter. We...
Complaint comments Read comments Complaint category Utility Services

HMWSSB - over flow of blocked main sewerage lines

User
 avinash chandra2015 on Jul 14, 2015
this is to state that my residence is located in the lane of Manju theatre, Somasundaram street, opposite vishwakarma function hall, Secunderabad -500003. my can No. is : 064222783, Owners name: Rama Devi. it has become a perennial problem that the main drainage lines of this lane are blocked most of the time. This is due to dumping and heavy use of drainage lines by hotels like, blue moon hotel, Gowri Tiffin centres and Taj mahal hotel. there is a immediate need to penalise these hotels and clear the blocked main drainage lines. An immediate action is sought to clear the main drainage lines in...
Complaint comments Read comments Complaint category Utility Services

HMWSSB - Drainage Leakage

User
 Malathi Devana on Jul 13, 2015
The drainage next to our house, 8-3-191/154-17/A Vengal Rao Nagar, Beside Canara Bank has been overflowing for the past 2 days. The leak is causing accumulation and great stench leading to a lot of inconvenience for the residents. We have already given complaint to the Water Works, Vengal Rao Nagar but no one has looked into it We kindly request speedy action....
Complaint comments Read comments Complaint category Government Organizations

HMWSSB - Poor water supply CAN No.617943761

User
 Buchaiahgari on Jul 11, 2015
Our apartment is provided with 40mm size manjeera connection under bulk consumption catogery. But we are getting very less quantity (4 to 5 thousand) of water forcing us to depend on private water tankers by spending nearly 40000/- per month. At the beginning we were getting 15 thousands ltrs at a time. We came to know that the valve is not properly operated by the lineman and the water is diverted to other line as ours is big size pipes. In this regard we have several times complained to your grievance cell but the problem is not solved. Further we have contacted the concern officials also....
Complaint comments Read comments [2] Complaint category Other

HMWSSB - No drinking water supply last 8 Days

User
 Al Madina on Jul 10, 2015
Respected Sir, Please kindly consideration my complaint last 8 days no driNking water supply of our locality Talab kata Nasheman nagar last street Ajmeree bakery. Sir plz solve our complaint know IDD is coming soon lot of peoples suffers & no hand bore well pump work last 5 months we always compliant our area manger Aliyabad but he not response & not picked phone his no is 9989994308. From. Syed Nadeem H.no 18-7-427/108 Nasheman nagar Ajmeree bakery Talab katta. Hyderabad Telangana PH no 8686624356...
Complaint comments Read comments Complaint category Government Organizations

HMWSSB - sewer line chokage

User
 Quazi Ahmed on Jul 6, 2015
The sewer line in front of H.No:9-1-1/28/1, Hashim Nagar Langer House is choked due to which the sewage water is over flowing from the houses it became nuisense to residents. Hence, the authority is requested to arrange to clean the sewer line immediately....
Complaint comments Read comments [1] Complaint category Municipal Corporation

HMWSSB - No Drinking water( manjeera water) from past one year

User
 Deena Keziyaa on Jul 6, 2015
J.C.Deena keziya H.No:29-1458/2 Kakatiya Nagar, Road no-2 Neredmet Old police station Der is no manjeera water for past one year although we gave number of complaints, but the problem is nt solved. we also went to our HMWS defence colony Manager Sravanthi, She cam to our colony checkd the pipe line but the issue is stll on. So i request higher officals to take immediate action and solve our problem. THANK YOU....
Complaint comments Read comments Complaint category Municipal Corporation

HMWSSB - water supply pipe damaged 22-8-550, Purani Haveli, Hyderabad, by on going drainage work

User
 mams534 on Jul 6, 2015
On 26th June 2015 the GHMC contractor working on drainage pipe in front of my house had damaged the water supply connection to my residence at M.No. 22-8-550, Purani Haveli, Hyderabad-500002. As the water was leaking from the main pipe line he inserted a stick and rubber tube to stop the water. He said he will get it repaired properly later. Till now he has not closed properly. This is leading to health problems due to contamination of water supply. Hope you will look into the matter. Regards, Dr. Mohammed Abdul Mujeeb Siddiqui 22-8-550, Purani Haveli, Hyderabad-500002 cell: 9849892585...
Complaint comments Read comments Complaint category House, Apartment Rental

HMWSSB - digging of road for man holes and not filling the same

User
 bnagabhushan on Jul 6, 2015
Sir, My house is situated in New Bakaram (1-4-886/1/9), Behind Bank of Baroda colony, Hyderabad. About two months back, roads were completed dug and the work relating to construction of man holes was done. After the work was done, the mud and also the sand were removed and covers were put. The whole process has taken about three weeks. To our utter surprise, roads were dug again and few more man holes were put. When we tried to object, the contractor told us that he was adivsed to built few more. I fail to understand, why proper advise was not taken initially before digging the road. The whole...
Complaint comments Read comments Complaint category Other

HMWSSB - Three times Billing

User
 jayatheerth on Jun 30, 2015
I H.Jayatheerth, R/o. 9-3, Venkateshwarangar Malakajgiri, Hyd -47I am staying in this house since I purchased in 1997. My predessor has Muncipal water connection and I paid the bill till 2000. But due to some or other problem I am unable to regularise my connection. In last year VDS scheme I applied my CAN No.after 15 months I have been allotted CAN NO bearing 618456632 and asking me to pay Rs. 9572=00 towards 15 months bill payment. I visited Anandbagh office and asked how come 15 months bill will come such huge amount, they informed that my house is 262 sq. yrds hence my bill is three time than...
Complaint comments Read comments Complaint category Tax Services

HMWSSB - No Water Supply In Ram Bagh, Attapur, Hyderguda since One Month

User
 srini_prasanna on Jun 30, 2015
Sir, Since almost month we are not getting water supply in Rambagh, Attapur, Rajendernagar. Inspite of any number of request we are given extented dates regarding restoration of connection. We are not gicven even tanker water supply. Request you kindly restore connection as we dont have any alternate conncetion in the basti (like Well/ Boring water)...
Complaint comments Read comments Complaint category Municipal Corporation

HMWSSB - Water supplier once in four days, RK Society,Borabanada - Consumer no:612041217

User
 Bhasker Ankala on Jul 1, 2015
Hyderabad Metro water board is supposed to supply water for every alternate day as per the board regulations. But it was observed that for past 3 weeks water is released for only after 4days. That is water is supplied once 4 days. Due to the depleted ground water source and short supply of water by HMWSSB, we colony people are severely affected by the attitude of Water board. HMWSB closes the complaint with a message, your grievance was solved, but actual problem remains as it is. I will give details of my complaints here under. 1.23/06/2015 - token no:8769 ----> compliant closed without rectification....
Complaint comments Read comments Complaint category Government Organizations

HMWSSB - Balance 150KL to be released last day of June2015.

User
 SYED HAZRATH ALI on Jun 29, 2015
Sir, our can no is 614120765. In this month we received 1830 KL out of 1980KL, balance 150 KL to be released last day of the month. Our alotted water is 1980KL & we are the paying bills every month for alotted water but we are receiving lesser quantity of water.please kindly release 150KL of drinking water on 30/6/2015 Thanks. Syed hazrath Ali, Flat no 310, block 3, gayathree nagar residential apertments, IDA jeedimettla, Hyderabad 500055...
Complaint comments Read comments Complaint category Government Organizations

HMWSSB - 150KL to be released in the month of June 2015.

User
 SYED HAZRATH ALI on Jun 29, 2015
Sir, our can no is 614120765. Our alotted/agreed water is 1980KL per month.Till 29/6/2015 by 3PM we have received 1830KL only.our alottement of water is 220familiesx300litersx30 days=1980000liters. So kindly release balance 150KL of water in this June month. 1000liters= 1 KL. Please release our drinking water. We are the paying bills for alotted water every month. Thanking you sir. Syed Hazrath Ali, flat no.310, block 3, gayathree nagar residential apartments, IDA jeedimetla, Near APIIC colony, shapur nagar division, Hyderabad 500055....
Complaint comments Read comments Complaint category Government Organizations

HMWSSB - Drainage Overflow on Road in Moti Nagar

User
 gopikona on Jun 27, 2015
Drainage Overflow on Road last one week to flow the water every body face trouble and bad small, school going children and walkers, Please take action immediately . cell NO' 9989670876, Address : 17/A, Moti Nagar, Near: Eseva, Borabanda, Hyd...
Complaint comments Read comments Complaint category Municipal Corporation

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