HMWSSB Customer Care

HMWSSB Customer Care

Hyderabad Metropolitan Water Supply & Sewerage Board

Khairtabad
Hyderabad
Hyderabad District
Andhra Pradesh
India - 500004

Customer Care Phone Numbers and Contacts

Satisfactory Rating
1%
Complaints
309
Resolved
1
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
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HMWSSB Complaints & Reviews

HMWSSB - Tap water got in low pressure ,no sufficient water

User
 Nese Bheemappa on Aug 25, 2015
Sir, I N Bheemappa resident of Manikya nagar, Chintal, Hyderabad. My can No616975991 water bills payment with in due date but i am not getting sufficient water from you. hence i request you to kindly instruct your line man to release water time duration also increase as well as water pressure. thanks regards ....
Complaint comments Read comments Complaint category Government Organizations

HMWSSB - Poor water supply CAN No.617943761

User
 Buchaiahgari on Aug 22, 2015
Supplying 22 to 32 KLs of water to a residential complex which is having 40 mm pipe size is absolutely very very poor and also very much regretable from your side. Since 6 months I am repeatedly requesting you but no result. I don't understand when the problem will be solved. You may need a DECADE. Water nill bill FULL. Residents Vishaal towers Samathanagar Opp jntu kkp...
Complaint comments Read comments Complaint category Other

HMWSSB - V.poor supply water , Can No.617943761

User
 Buchaiahgari on Aug 17, 2015
Supplying water to a consumer having paid for separate connection with pipe size of 40 mm of 22 KLs to 32 KLs per month is not at all justified SIR. As per terms and conditions you should supply 15 KLs per day. But your supply is only 2 to 3 KLs . This shows how you are suffering us by not supplying sufficient water. Hope you will definitely understand our problem and think from our side. Finally the caption is Water NILL BILL Full...
Complaint comments Read comments Complaint category Other

HMWSSB - Need details about water supply for Gayatri Nagar, Allpur, Borabanda

User
 Krishna Pingali on Aug 13, 2015
Dear Sir, From past few weeks, we are getting Manjeera water supply once in 4 days unlike earlier which was alternative days.I read in some new papers this is because some pipeline work that's been happening. But, I would like hear how long this process will take and by when can we except the water supply to restored to alternative day supply. SO that, we can make necessary arrangements. Thank you, Krishna...
Complaint comments Read comments Complaint category Municipal Corporation

HMWSSB - Lesser water supply CAN 617943761

User
 Buchaiahgari on Aug 13, 2015
As the valve is not vissible and completely blocked/burried under the ground and closed we are not getting water. We have requested and brought this to the notice of hmwssb at kukatpally branch office Staff and the concerned lineman. But neither we have received the reply nor the problem solved since for the past six months. Kindly look into the matter Residents of Vishaal Towers Samathanagar, jntu Kukatpally...
Complaint comments Read comments Complaint category Other

HMWSSB - Lesser water supply Can617943761

User
 Buchaiahgari on Aug 11, 2015
For the past six months I am requesting thru this cell for not supplying sufficient water. Your answer is low pressure. We came to know that the valve of our pipe connection is completely closed and operating by the lineman. As such we are not getting water and diverted to others. Without inspecting you are saying that the problem is solved. How the problem is solved pl explain. For the pipe size under bulk consumption last month you have supplied only 22 KLs, I.e 733 ltrs per day for our complex of 20 families. One family requires min of 700 to 1000ltrs. Please think a while. Hope you will definitely...
Complaint comments Read comments Complaint category Other

HMWSSB - No pipelined water

User
 pvsubbareddy on Aug 8, 2015
Nearly 150 families are living in a decent colony Sudarshan nagar, serilinampally. This is located at exact opposite of GHMC serliningam pally office. Still we are not getting the pipeline water. Really it is very tough to survive without drinking water. Requesting the HMWSSB, Please do needful....
Complaint comments Read comments Complaint category Municipal Corporation

HMWSSB - Poor water supply CAN No.617943761

User
 Buchaiahgari on Aug 8, 2015
Supplying water of 22 to 30 KLs per month to a residential complex with 20 families is very very bad service and injustice to us. Our tap connection is 40mm under bulk consumption category. So you should at least supply 10000 ltrs per day I.e. 300 KLs as agreed. When you are charging for 100kls, water should be supplied to that extent. Without fulfilling the terms and conditions you are sending bills for the same amount I.e for 100kls. Hope you will definitely understand the importance of issues and do the needful....
Complaint comments Read comments Complaint category Other

HMWSSB - Poor water supply CAN No.617943761

User
 Buchaiahgari on Aug 4, 2015
Ours is 40mm pipe manjeera tap connection under bulk consumption category. But water supply is 22 to 30 KLs per month since 4 months. This issue is brought to the notice of concerned officers of our locality several times by way of grievance cell and also thru cell phones as published in news papers by the government. But no result and they are not at all taken any action in this regard. Simply they are ignoring us. Residents of VISHAAL TOWERS Can 617943761...
Complaint comments Read comments [1] Complaint category Other

HMWSSB - Poor water supply CAN No.617943761 40mm pipe size

User
 Buchaiahgari on Aug 4, 2015
Since six months we are complaining for adequate water supply as agreed water supply of 350 to 400 KLs. But no result and you are charging bill for 100 kl as against 22kl supplied quantity. Since six months same problem. When you are not able supply, pl charge for supplied quantity or supply water as agreed and charge the bill I humbly request you to do justice...
Complaint comments Read comments Complaint category Other

HMWSSB - Irregular water supply

User
 Moqdoom Mohiuddin on Jul 29, 2015
My can 616694397 d no 5-175 beside and behind malkajgiri police station. Regularly water supply is very less to colony and irreguler says that pipe line damaged or leaking r some thing. On enquiry staff will give rude reply... We r not the defaulters in paying the bills... Payments r reguler... Then why this type of working system. Bonafide customers r suffering very lot... Slum area people r far better than us in every aspect......
Complaint comments Read comments Complaint category Government Organizations

HMWSSB - Lesser water supply -Can no 614267956

User
 nayak4001 on Jul 29, 2015
Our residence is provided with small size blue pipe for manjeera drinking water supply . But we are getting lesser quantity of water. We have brought this problem to you Sir through a complant, but no result. The simple answer was " low pressure at source. We do not understand when the pressure will be increased. Kindly save us purchasing us water from black market....
Complaint comments Read comments Complaint category Municipal Corporation

HMWSSB - Lesser water supply than given time

User
 gautham sastry on Jul 23, 2015
Respected sir,
I am gautham resident of 8-3-228/1280/231/a, jawahar nagar, yousufguda, hyd.
From past one month we are facing severe water problem we are not getting sufficient water through the municipal water connection, and line man of our colony is not releasing water for the given time, so my sincere request is to pls solve the issue as soon as possible and clear the imbalances done by line man
Thank you...
Complaint comments Read comments Complaint category Municipal Corporation

HMWSSB - Lesser water supply Can617943761

User
 Buchaiahgari on Jul 23, 2015
Our apartment is provided with 40 MM size pipe for manjeera drinking water supply under bulk consumption catogery. But we are getting lesser quantity of water (20 to 30 KL of water as against agreed water supply of 400 to 450 KL of water. We have brought this problem to you Sir through grievance cell several times (since six months) but no result. The simple answer from the grievance cell is " low pressure at source " since 6 to 7 months. We do not understand when the pressure will be increased. Kindly save us purchasing us water from black market....
Complaint comments Read comments Complaint category Other

HMWSSB - Tanker Driver demanding more money

User
 rvenkat.us on Jul 21, 2015
Hi, I stay at Defence Colony, Sainikpuri. The water tanker drivers are demanding additional 50 /- as they say our tank to tanker distance is 30 ft. Last two years we have been residing at the same place. During this period no one has demanded this. Suddenly from past 3-4 months they have been demanding this. We have complained this to Sravanthi / Praveen and other managers 8790011977 /9989995375 but they are unable to take any action. Kindly help. The drivers talk very rudely with ladies at home....
Complaint comments Read comments Complaint category Municipal Corporation

HMWSSB - Water Supply disconnected in our colony for the past 15 days

User
 MSR SARMA on Jul 14, 2015
I am residing at Plot No. 264, D. No. 21-25/4, Dayanandanagar, Malkajgiri, Secunderabad.Our house is situated opp. to Venkateswara Apartments and this is Dayanandanagar Railway Station Road . We are not getting water supply for the past 15 days to our colony and this we presme on account of recent diggings carried at the junction pont that connects our colony to main road to lay the water pipes. This must have resulted in stuck up of the water line. We sincerely request the HMWSSB authorities to resume immediate the water supply through alternative lines that are readily available in the matter. We...
Complaint comments Read comments Complaint category Utility Services

HMWSSB - over flow of blocked main sewerage lines

User
 avinash chandra2015 on Jul 14, 2015
this is to state that my residence is located in the lane of Manju theatre, Somasundaram street, opposite vishwakarma function hall, Secunderabad -500003. my can No. is : 064222783, Owners name: Rama Devi. it has become a perennial problem that the main drainage lines of this lane are blocked most of the time. This is due to dumping and heavy use of drainage lines by hotels like, blue moon hotel, Gowri Tiffin centres and Taj mahal hotel. there is a immediate need to penalise these hotels and clear the blocked main drainage lines. An immediate action is sought to clear the main drainage lines in...
Complaint comments Read comments Complaint category Utility Services

HMWSSB - Drainage Leakage

User
 Malathi Devana on Jul 13, 2015
The drainage next to our house, 8-3-191/154-17/A Vengal Rao Nagar, Beside Canara Bank has been overflowing for the past 2 days. The leak is causing accumulation and great stench leading to a lot of inconvenience for the residents. We have already given complaint to the Water Works, Vengal Rao Nagar but no one has looked into it We kindly request speedy action....
Complaint comments Read comments Complaint category Government Organizations

HMWSSB - Poor water supply CAN No.617943761

User
 Buchaiahgari on Jul 11, 2015
Our apartment is provided with 40mm size manjeera connection under bulk consumption catogery. But we are getting very less quantity (4 to 5 thousand) of water forcing us to depend on private water tankers by spending nearly 40000/- per month. At the beginning we were getting 15 thousands ltrs at a time. We came to know that the valve is not properly operated by the lineman and the water is diverted to other line as ours is big size pipes. In this regard we have several times complained to your grievance cell but the problem is not solved. Further we have contacted the concern officials also....
Complaint comments Read comments [2] Complaint category Other

HMWSSB - No drinking water supply last 8 Days

User
 Al Madina on Jul 10, 2015
Respected Sir, Please kindly consideration my complaint last 8 days no driNking water supply of our locality Talab kata Nasheman nagar last street Ajmeree bakery. Sir plz solve our complaint know IDD is coming soon lot of peoples suffers & no hand bore well pump work last 5 months we always compliant our area manger Aliyabad but he not response & not picked phone his no is 9989994308. From. Syed Nadeem H.no 18-7-427/108 Nasheman nagar Ajmeree bakery Talab katta. Hyderabad Telangana PH no 8686624356...
Complaint comments Read comments Complaint category Government Organizations

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