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HMWSSB Customer Care

Hyderabad Metropolitan Water Supply & Sewerage Board

Khairtabad
Hyderabad
Hyderabad District
Andhra Pradesh
India - 500004

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HMWSSB Complaints & Reviews

HMWSSB - Insufficient Water Supply

User
 akbaralisyed on Oct 26, 2014
I am writing to complain about the never ending water supply issues we have been facing for several years now. Usually water is supplied once in two days for just 45 minutes or less (with very low pressure) which is not sufficient. Due to the shortage of water we are facing several difficulties on a daily basis. This is a perennial problem hence I am forced to escalate this issue. Every other day we have to book water tankers. Many online complaints to the water board earlier have not yielded any result. I request you to look into this serious issue and resolve it as soon as possible. Akbar...
Complaint comments Read comments Complaint category Government Organizations

HMWSSB - NO WATER SUPPLY FOR A WEEK.

User
 sspal on Oct 21, 2014
I STAY IN MALLIKARJUNA NAGAR, MALKAJGIRI, HYDERABAD - 500 047. WE ARE GETTING WATER ONCE IN A WEEK WITHOUT ANY REGULAR TIMINGS. WE REQUEST THE AUTHORITIES TO PLEASE INSTRUCT THE CONCERNED PERSON TO GIVE WATER AT A PARTICULAR TIME SO THAT WE CAN BE AT HOME. AS MOST OF THE PEOPLE RESIDEING IN THIS AREA ARE RETIRED EMPLOYESS, WE REQUEST TO SUPPLY THE WATER ALTERNATE DAYS AT A GIVEN PERIOD OF TIME. THANKING YOU IN ANTICIPATION. SURESH....
Complaint comments Read comments Complaint category Employees

HMWSSB - drainage over flow

User
 Raju Gupta on Oct 21, 2014
SECUNDERABAD 14/10/2014 To, General manager, Water and sewerage Department Maradpelly, SECUNDERABAD Respected sir, WE are resident of Rezimental Bazaar opposite lane of Rathifile bustop our colony is facing a severe problem of drainage overflow problem since 3 years . The manhole has collapsed and it had not constructed weel inside and we r complaining so many times to lineman but there is no response Weekly 2 times we r giving complain but there is no permanent solution .we are requesting to solve this problem as soon as possible . Please kindly take this...
Complaint comments Read comments Complaint category Washing Machines

HMWSSB - IRREGULAR DRINKING WATER SUPPLY

User
 SESHUKOLANU on Oct 15, 2014
This is regarding irregular water supply in our area at H.NO. 68, Rajvamsi homes, Raghavendra colony, Quthbullapur, Hyderabad. We are suppose to get drinking water every alternative days. But recently we are not getting water continuously for three to four days. The lineman is not coming regularly. They are not maintaining proper timing. Sometimes they open the valve early morning. Sometimes during nights, sometimes in midnight. This is causing lot of inconvenience to our apartment tenants. Kindly see that the supply of drinking water be supplied regularly ( on every alternative days ). Regards K.Sesha...
Complaint comments Read comments Complaint category Government Organizations

HMWSSB - without using of water huge bill

User
 m.fasih96 on Oct 14, 2014
dear sir, i am receiving every month huge bill for my home.i am living abroad only one month onece in year visiting hyderabad. please solve my problem as soon as possible. meter also not working properly. h.no.16-1-26/8 saidabad colony hyderabad-59 water conection no.022117122 thanks and best regards, mohammed fasihuddin mobile # 96188788590...
Complaint comments Read comments Complaint category Government Organizations

HMWSSB - Request the HMWSSB officials to resolve the Complaint no 2116 registered for Can No 617552312

User
 satluri on Oct 10, 2014
Hello Sir, I am a resident of Botanical Garden Road, Near Chirec School, Kondapur Hyderabad 500084. We are not getting water regularly. It's been more than a 25-28days since we had not got the water.We all pay the water bill in time but we are not getting water in time. We have registered the complaint in the book located with the board officials by visiting our near by HMWSSB office and online complaint is booked with no 2116 for the can no 617552312. Request you to please look in to the problem and ensure the supply...
Complaint comments Read comments Complaint category Municipal Corporation

HMWSSB - water problem

User
 Abhishek Rayabarapu on Oct 9, 2014
Hello Sir, I am a resident of Gopal Nagar Colony, Hanumanpet, Malkajgiri, Hyderabad 500047. We are not getting water regularly. It's been more than a 10-12days since we had not got the water.If water comes it will comes at night around 11pm.We all pay the water bill in time but we are not getting water intime....
Complaint comments Read comments Complaint category Municipal Corporation

HMWSSB - mud removing from drainage manhole is not lifting

User
 Ipad on Sep 27, 2014
I observe that whenever drainage over flowing, the hmwsb staff is attending the job and removing the huge mud from inside the drainage, after completing the job, the removed mud is not lifting from that place and it laying there for days and after some time the mud going again in side the drainage .Recently on 26th of sept 2014, from sensation theater to big Ganesh road some four or five main holes was over flowing, the staff came and removed the huge amount of mud from the manhole and it laying there and not lifted the huge mud from that place, after passing the cars and motorbike the mud is flatten,...
Complaint comments Read comments Complaint category Utility Services

HMWSSB - No Water Supply from last one week in pachami Colony, hyderabad 72

User
 pavanamati on Sep 27, 2014
Hello Sir, I am a resident of Panchami Colony, yellammbanda, Kphb, Hyderabad 50072. We don not get water regularly. It's been more than a week since we got the water. The water supplied only for an hour or so (which will not last more than 2 days). The line man asks extra money to supply water. We all pay the water bill on time but we are not getting the correct service. Please look into the matter....
Complaint comments Read comments [1] Complaint category Municipal Corporation

HMWSSB - Roads Repair

User
 surabhimahy on Sep 16, 2014
The HMWWSB has layed a pipe line on our road and left the hole without filling in, and now we the residents of Street No : 8 Khairtabad lane beside syndicate bank are facing lot of trouble while commuting in the lane. Last evening my car has got struck on the road and got damaged. Hence we request you to look into it and take action immedetaly on the same. We have already approached GHMC on this but they have detailed us that this complaint comes under your department. Mahesh.B Mobile No: 9885322311 Street No: 8 Kahairtabad beside Syndicate bank lane Hyderabad...
Complaint comments Read comments Complaint category Public Transportation

HMWSSB - irregular and scanty water supply

User
 savithrimahesh on Sep 15, 2014
The CAN No is 054204832 and it is in the name of Balakrishna Rao 3-4-871/3 Barkathpura Hyderabad 500027. We are very prompt in paying the water bills. But the water supply is very irregular. We get water on alternate days. Even then the pressure is very low. If we ring up to the Helpline Customer care 155313 we get a standard answer that complaint is registered. There is delay or late supply of water. But the problem is never resolved. Otherwise we are at the mercy of the lineman whose service is not reliable. We request you to : Even if you supply water on alternate days, please ensure...
Complaint comments Read comments Complaint category Municipal Corporation

HMWSSB - Water not coming properly in our lane

User
 sai vikas on Sep 12, 2014
MY Address: 19-1-994/995A Gollakidiki, Puranapul, Hussainialam, Bahadurpura, Hyderabad Pin code 500064 Sir this is my address near to my home every one will get a sufficient water n in some lanes it ll come daily n throughout the day but in my home it only comes for 1hour n that is not sufficient for us. please do consider...
Complaint comments Read comments Complaint category Government Organizations

HMWSSB - Request for not to sanction water connection to plot no1,APHUDA residental COLONY, Asif nagar,Hyderabad.

User
 G,S,SUSHEEL KUMAR on Sep 11, 2014
Plot no1, Asif Nagar, APHUDA.Residental colony, Hyderabad was alloted on my name G.S.SUSHEEL KUMAR and got registered at SRO attapur, Golconda Mandal, Hyderabad vide Sy no 11/2, 17/1/B, 17/1/D, 17/2/A, Block no D, ward no 25, of ASIF NAGAR VILLAGE, GOLCONDA MANDAL, HYDERABAD.Some person got registered on fake names the matter is under investigation at SRO, Golconda, DISTRICT REGISTER, ERRAGADA, HYDERABAD. I REQUEST not to provide any water connection to the above plot....
Complaint comments Read comments Complaint category House, Apartment Rental

HMWSSB - water is not giving properly

User
 Ram Ramu on Sep 11, 2014
We don't get water properly.line men is not giving water properly he is asking money to give water.Already we take take issue to the manager, he is not responding and also he supported line men. And also manager said to me that give money to water.If you give money to line men he will give you water properly.What shall we do Sir.We all are decided to pay every month bill to Line men is it ok for sir...Please respond immediately for this issue we are facing lot of problems noboby is responding......
Complaint comments Read comments Complaint category Work at Home, Part Time Jobs

HMWSSB - Water billings are not taking properly

User
 babu20 on Sep 5, 2014
Dear Sir, i submit that in some areas water meters are not working and some meters are working properly.those having proper meters are getting excess water bills.who don't have the meters/struck ed are getting less water bills
How the operators generating water bills when the meter is not working?
it seems blindly they generating bills for struck ed/not working meters.
This is not correct those meters are promptly working getting excess bills
Please verify in this matter and do needful
ie. in TRT Colony Vidyanagar getting excess bills...
Complaint comments Read comments Complaint category Municipal Corporation

HMWSSB - No action on complaint

User
 Nazeerr on Sep 1, 2014
We are not receiving water since many months, when we raise complaint token no.6411, 1940, 6158 etc, after several request in reply manager asked to change the connection line, but private plumber asking huge amount for the same. Please do the needful....
Complaint comments Read comments Complaint category Government Organizations

HMWSSB - Please Verify the Telephone Number

User
 Christopher air on Aug 25, 2014
Respected Sir, My name is Mr Chirsopher AIR, My Cell No is 9886654144. My complaint is------- Every month one message will from you that in name of Mr Mohd. Ahmed and your balance is Rs...So and So... Please verify the number, because I am residing in Bangalore. HMWSSB is not related to me and we are comes under BWSSB, If my number goes to CIBIL it will be problem to me. So please verify the Mobile Number Thanks & Regards Christopher AIR...
Complaint comments Read comments Complaint category Other

HMWSSB - no water from one month

User
 A.jayaprabha on Aug 16, 2014
sir, CAN No.616101277 Name: A. Jayaprabha, Address: 4-220/33, Sainik Enclave, Sainikpuri, Secunderabad.

Complaint: About a month ago, our pipeline connecting my house was damaged, and I got it repaired by a private plumber. Even then, there is no water coming through the tap.Lineman, one Yadgiri was refusing to help when turned down his demand foir money. Please look into this episode and see that we get water regularly uninterrupted.


- A. jayaprabha...
Complaint comments Read comments Complaint category Government Organizations

HMWSSB - No water supply from more than 1 month

User
 Rajitha Komanduri on Aug 15, 2014
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Complaint comments Read comments Complaint category Municipal Corporation

HMWSSB - Getting very less water - need pipe replacement

User
 Uday Sagar on Aug 13, 2014
To The Manager, HMWSSB. I am Soma Chary Panjala resident of H.No: 10-4-B/374, Addagutta, East Marredpally, Secunderabad - 500026. We have been facing water problem from past 3 months. Our CAN No. is 072243411 1. We are getting very less water from out water taps when compared to others. 2. We need water pipe replacement so that we get enough water. I kindly request you to address the above problems as soon as possible. Thanking You. Yours Sicerely, Soma Chary P....
Complaint comments Read comments Complaint category Municipal Corporation

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