HMWSSB Customer Care

Hyderabad Metropolitan Water Supply & Sewerage Board

Hyderabad District
Andhra Pradesh
India - 500004

Customer Care Phone Numbers and Contacts

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HMWSSB Complaints & Reviews

HMWSSB - Choking sewage lines

 velagaletivenkatramana on Mar 3, 2015
I am a resident of sankeswar bazar 17 th ward bearing 17-1-420/3 in our locality the sewage is frequently choking and your personnel are attending only selected manholes related to the complainant they leave the entire lines in the locality and this is causing frequent choking when we insist them to check all the manholes and the main outlet they simply refuse to do so. Hence I request you to solve the problem as early as possible and also instruct them to check all the manholes in the locality. Yours sincerely V.Venkat Ramana, consumer no 023124231 H.No 17-1-420/3 Sankeswar Bazar, Hyd.60 Mobile...
Complaint comments Read comments Complaint category Utility Services


 Y VASUDEVA RAO on Mar 3, 2015
Sir There is no water supply since about one month to Raghavendra colony, Kondapur under Madhapur section. After severe persuasion and repeated requests only on 23rd Feb just one hour low pressure water was supplied, since then there is no water supply on the specified days. We the customers of Raghavendra colony having water connections humbly request you Sir to please look into the matter and to direct the concerned officials to restore the water supply regularly. It is requested that since our colony is on height the supply should be given independently without clubbing with other areas. Please...
Complaint comments Read comments Complaint category Government Organizations

HMWSSB - Address Needs to be Correct

 mahesh1982 on Mar 1, 2015
Dear Sir / Madam, With reference to the above subject we would like to bring it to your notice that Our CAN No - 616254762. Our Address is Mention Wrong Instead of Nirmal Nagar They Have Mentioned Walwal Nagar. Correct Address Lakshamma P H.No.6-2-87, Nirmal Nagar, Saink Puir Post Secunderanad - 500094 9247324680...
Complaint comments Read comments Complaint category Other

HMWSSB - CAN Number:054301331 Sewage water in tap water

 ds77783 on Mar 1, 2015
Dear Sir, For the past few days sewage water is coming in the water pipeline causing grave danger to our health. Can you please look into this and resolve the issue immediately. Address:H.No.3-3-740 Kutbiguda Esamia bazar Lane beside shyam medical hall Hyderabad 500027 Phone:9949922208...
Complaint comments Read comments Complaint category Government Organizations

HMWSSB - No Supply of water

 Sai Prasad Yemula on Feb 28, 2015
Hi, This is Sai Prasad Im the resident of Secunderabad, seethafalmandi, medibavi beside ramalayam temple lane dead end railway track lane. athe problem is we are not getting water from tap every one are pulling water with motors we cant get even single bucket of water. I request you to take an immediate action on this. We are paying a water bills not for name sake taps it is to get a water from taps...!!!...
Complaint comments Read comments Complaint category Municipal Corporation

HMWSSB - For new connection

 KVNSGUPTA on Feb 27, 2015
HYDERABAD 27-02-2015 Respected Sir, We are Flat Owners of Vinyaka Residency Apartment Prsoona Nagar, Chintal, Hyderabad, Telegana State. We have purchased flats from Maruti construction. My builder applied for Manjera water line In Augst 2014. It sanctioned dt 09-09-2014, but not give connection till date. Bore water is chemical water, so suffered kids, aged persons and all families . Health is will be injures . I requested to give me water connection as well as early possible. Our File no.2013-12-578. Thanking you Sir, Yours faith fully, For VINYAKA RESIDENCY,...
Complaint comments Read comments Complaint category Other


 prakash mogre on Feb 23, 2015
Dear Sir, This is to appraise you that i Mr Prakash Mogre am an residence of Tirumala Welfar Society Venkatapuram Alwal, The road has been dug to replace the bigger sewage pipe which is appreciated and has been covered by concreting in the month of November 2014 and mud which has been dumped next to my house has not been cleared still now, the childres are not able to move out or play becouse the road has become very dusty and damaged road is filled with potholes . mover over the worst situation is that the Drinking Water pipe line has been damaged and is leaking for 4 months which is the...
Complaint comments Read comments Complaint category Society & Culture

HMWSSB - illigal connections and connections from main line 6 inches

 narendra modi on Feb 22, 2015
Sir i am residence of surya nagar phase 2, alwal 500010, we will receive water once in 5 days for only one hour, i pay my bill regularly, But one hour also water coming with very very less pressure due to illigal and main line connections from 6 inches pipe directly there are many, your department people in Alwal also aware of it but no use, Side by Ayyappa nagar colony receiving 5 hours water I complaint this to Mr.Sridhar reddy, GM, Sainikpuri, and waiting for necessary action, Mr.Ramakrishna AE Alwal also aware of this, Please take nessessary action....
Complaint comments Read comments Complaint category Desktop Computers

HMWSSB - Non-supply of water

 P.G.JACOB on Feb 17, 2015
Water is not at all supplied to our colony inspite of repeated complaints and personal meeting with the connected officials at Alwal. My house No. is 1-23-378 Bank of Baroda Colony and CAN No. is 616309026. Normally water is supplied on the 4th day but now it is not supplied even on the 5th or 6th day. Also, the pressure is too thin. The valve operator is not at all listening to our problems. Many houses have taken connection to their sumps from the underground level and there is also usage of motor pumps and drawing of water directly. Inspite of complaints, the HMWSSB is not bothered to take any...
Complaint comments Read comments Complaint category Government Organizations

HMWSSB - Low Water Supply

 kcrao on Feb 16, 2015
Consumer no. 063185391 Customer Domestic, , , K. Chalapathirao G 136 8-3-224/11 MADHURANAGAR Yousaffguda Very Low water supply...Complaining a number of times to 155313...Gtg sstatic reply after a couple of days : Problem solved...Case closed... This happening since 2years.. Repeated complaints no action ...We are incurring lots of expenditure by gtg tankers @420 ttwo to three in a month. Our monthly bill is the minimum to Rs 213 since the supply to us is between 4 to 9 units per month. Not only myself our neighbours G134, G135 and G137 are having the same problem since two years...
Complaint comments Read comments Complaint category House, Apartment Rental

HMWSSB - Erratic timing of water supply

 PradeepMakk on Feb 15, 2015
Dear Sir,

I stay in NGO's colony, Vanasthalipuram Hyderabad, Telangana and my can no is: 024334970. We are facing a severe water problem since 6 months although this is winter season we are unable to predict the timing of the water supply. I called the relevant line man for the status on what time water get supplied. He is also not sure about the time. By chance if we see the water coming of the pipe then that day we will have water otherwise we have to wait for days to fill the water for drinking purpose. In Summer will they supply water or not also thinking is a nightmare.
Complaint comments Read comments Complaint category Other

HMWSSB - Payment not updated

 ansaryjaveed on Feb 14, 2015
We paid a chq on 10-Jan-2015, in the favor of Hmws&sb & cheque cleared on 13-Jan-2015, but the payment was not updated in our CAN: 612780530, kindly update in your records. 13 Jan 2015 Chq Paid-MICR CTS-CH-HMWS AND SB 000000000034 13 Jan 2015 450.00 Thanks & Regards Javeed 8978078955...
Complaint comments Read comments Complaint category Other


 Sham Rao G on Feb 13, 2015
Sir, I am residing at O.U Colony bearing H.No.8-1-284/OU/756. Since the inception of my occupation of the house I have been making requests time and again for water connection at Managing Director, HMWSSB, Gudi Malkapur and water supply centre at Shaikpet. HMMWSSB extended water connection(CAN.No.617747260) with payment of Rs 7900/- (File No 2011-5-921) on 6-01-2011. With personal expenses, the connection with great persuasion extended in the year 2013. No drop of water is coming from tap since inception and made representation to this effect personally to the M.D on 20-11-2013 and Director(operations)...
Complaint comments Read comments Complaint category Other

HMWSSB - Illegal using of motor in suraksha enclave

 manushyamu on Feb 13, 2015
Respected Sir/Madam,
Please refer to my complaint lodged on 27.12.2014 regarding Illegal Using of Motor in suraksha Enclave, chandanagar and message was received from your office that Token No.2930 Dt 27.12.2014 is registered.On 02.01.2015 a message stating your problem is solved is received from your good office.
But as on today i.e., 13.02.2015 the above said problem is not solved and still persisting.I once again request your good office to give a perfect and permenant solution to my problem for which act of kindness i will be grateful to HMWSSB.
Thank u Sir/madam.
Complaint comments Read comments Complaint category Home & Garden

HMWSSB - Heavy amount of arrers levied

User on Feb 10, 2015
Dear Sir, Good Morning. This is with reference to the heavy amount of arrears levied retrospectively without any prior notice from the date of connection.Our CAN NO.616870859. It is observed that usage of 9kl is fixed per flat, which we could not understand how it is arrived.But bill being raised @50kl units i.e 1.56 kl per flat.a huge difference.In fact we are not getting that much of water and we are all retired residents with megre pensions.However, we paid Rs.20000/- complying the direction.We request you to kindly examine the matter and provide onetime settlement offer to reduce the burden...
Complaint comments Read comments Complaint category Other

HMWSSB - No Manjeera Water atleast for every 5-7 Days

 Raj.Day on Feb 5, 2015
Sir, I am B.Hema raju and living at C-40, Sana appartments, beside Orchidpolis, Rukhminipuri colony, Kapra, A.S.rao nagar, ecil - hyd, (Land mark :- Near Sharadha Theater ) As i am facing the water problems since 2 months now i have taken a action to complain about my Everymorning Problem and see how really government works on public issues, NO WATER SUPPLY, INSUFFICIENT OF WATER, They provide the water for only 20mins and making me to buy Water tankers which are expensive to my Class of people. My Question is 1) How can a small narrow pipe provides water for two people(4 people a family )...
Complaint comments Read comments Complaint category Insurance

HMWSSB - Higher charges collecting without supply of water

 Mandadi Narasimharao on Feb 4, 2015
We are residences of Chandi Nilayam, located at bhagyanagar hills Phase -03. We have been allotted for the manjeera water connection from Division - 09 (Bagyanagar section) with CAN 618088423 in the month of Apr 2014. we haven't received any sufficient water from day one till date but surprisingly we have received the bills every month Rs. 7, 310/- for 540 KL consumption where as the received water is around 40 to 50 KL as per meter reading. The same was brought to the notice of respective authorities many times and no action has been taken place yet and recently they have removed the connection...
Complaint comments Read comments Complaint category Unauthorized charges

HMWSSB - New water connection - Contractor delaing the physical connection

 Niranjan Kumar on Feb 4, 2015
Dear Sir, We have been allotted new water connection (File No: 2014-11-1516) and currently its pending with contractor (No: 184, Hemanth) to provide physical connection. As per process I have contacted the allotted contractor, he responded saying that his men would be able to provide the connection in day or 2. But we haven't got any update even after 2 days then again I contacted Hemanth this time he gave silly reasons and promised to arrange the men to do work in another 2 days. However the workers came after 2 days and demanded 1500/- to provide the physical connection. I negotiated...
Complaint comments Read comments Complaint category Other

HMWSSB - No Drinking Water Supply in Namalagundu, Upper Basthi - Secunderabad

 B Chary on Feb 3, 2015
Sir, Today i.e. 03-02-2015 in Namalagundu & Upper Basthi areas Drinking water is not supplied. When we asked about water at Water Tank, Sitaphalmandi E-Seva centre, there they said that 2 - 3 days water will not going to come. We will face the problems with our drinking water for 2 days. Please take necessary action to supply drinking water in Namalagundu Down, Upper Basthi area of Secunderabad....
Complaint comments Read comments Complaint category Municipal Corporation

HMWSSB - Category & lock Staus [Resolved]

 GULAM AMER on Feb 3, 2015
To The Managing Director, HMWS & SB, Kharitabad, Hyderabad-04 Sub: Locked Status of Meter & Category: Reg. Respected Sir, I am resident of H. No 7-82, Santoshnagar, Champapet, CAN no. 023150234, I have lodge complain regarding the lock status of my Meter number of times through your website( but there was no action was taken. My complain is that bill is coming without taking reading of meter and it is shown in every bill locked status. Without taking reading Rs 2000-2500 added in every month to the bill. Secondly, since 12-15...
Complaint comments Read comments Complaint category Unauthorized charges

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