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HMWSSB Customer Care

Hyderabad Metropolitan Water Supply & Sewerage Board

Khairtabad
Hyderabad
Hyderabad District
Andhra Pradesh
India - 500004

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HMWSSB Complaints & Reviews

HMWSSB - drainage smell in drinking water

User
 ganded varun on Apr 14, 2014
I G Laxmaiah resident of 4-6-93/6/1/3, Tejaswi Nagar Conoly, Attapur, Hyderabad.CAN no:616433802.Sir since from 3 months we are facing problem with drainage smell comming from drinking water.we have already complained you about this problem but they was no response. Once again I request you to solve our problem as early as possible. G Laxmaiah (9502080486)...
Complaint comments Read comments Complaint category Home & Garden

HMWSSB - Water Tanker

User
 Prabhakar Sivudu on Mar 24, 2014
I have 2 floors for my house bearing nos 13-6-434/B/64 and 13-6-434/B/64/1 and 2 water connections have been duly provided by HMWSSB. When I applied for the 2nd connection, I had only one telephone, so both connections have only one contact no of mine. Until last year, whenever I wanted water tanker, I used to contact Kakateeya Nagar office and I used to get the tanker, but this year I was asked to book with Central booking on phone no 155313. And when I contacted the office, I was informed that as I have 2 connections and one tel no, I have to get a new tel no added at Golconda office. When I went...
Complaint comments Read comments Complaint category Government Organizations

HMWSSB - complaint for drainage overflow

User
 shaikirfanuddin on Jan 23, 2014
respected sir This a residence of Saber Nagararea i have given n number of time complaints my house numbe ris 12-2-386/220 beside my house there is hand pump bore wel from last two years the drainage has been blocked no action has been taken for cleaning it as my complaints number is 1835 plz do the necessary thinghs in the regards as we are unable to fill water 9985055890...
Complaint comments Read comments Complaint category Business & Finances

HMWSSB - no water supply for more than 3 months

User
 advocate.smkm on Jan 12, 2014
My consumer number is, CAN : 614126608.
H.No. 8-1-332/3/44, Arvind Nagar Colony, Lane No. 18, Toli Chowki, Hyderabad.

We had a water connection to our house, and around 4 months back the main water lines were changed by the HMWSSB in our colony. The HMWSSB had disconnected my line and had not connected it back with the new line laid by HMWSSB. Since then we are not getting water in our tap.

I have registered my complaint several times on the official website of HMWSSB, http://www.hyderabadwater.gov.in
but the issue has not been addressed at all. My complaint...
Complaint comments Read comments Complaint category Municipal Corporation

HMWSSB - Drainage problem

User
 sreenivasula reddy Kandula on Jan 3, 2014
Sir, we are facing drainage over flow problem for the past one year. followed up with your officials DGM AND AE several times. but no result oriented action has been taken till date. Location is Shilpa Enclave, Chanda nagar, Serilingam palli circle. Regarding this, we Raised 2 Grievances earlier as below. 1. Grievance Number: 2013-07-W034396 dt. 15.07.13 2. Grievance Number: 2013-07-W034513; dt. 16.07.13; No result oriented action has been taken till date. for the 2nd Grivance above, GHMC sent a message stating that, "the UGD line laid by HMWS & SB.Hence this subject is...
Complaint comments Read comments Complaint category Other

HMWSSB - Negligence of work

User
 habeeb.mohd on Dec 21, 2013
I am Habeeb Mohammed R/O H.NO: 3-5-784/1/A, King kothi, Hyd. I have registered a complaint on 9 Dec 2013 (Ref # 9236), then again on 18 Dec 2013 (Ref # 9082). I am very disappointed to address that there has not been any action taken against the complaint. More over i received a SMS stating that my complaint has ben taken care and is closed when the problem with the water flow right infront of my door is still not yet fixed. Please, take a look into this matter and do the needful. Name: Habeeb Mohammed Mob: 9885195602 H.NO: 3-5-784/1/A, Opp: Baghdadi Travels, King kothi, Hyd - 29....
Complaint comments Read comments Complaint category Municipal Corporation

HMWSSB - New Connection not released

User
 Arcot Ramesh on Dec 17, 2013
File No.2011-3-2684, On 29 November Regarding the above file number i have received a message to my mobile number 9440295367 for release of new water connection i visited to your office thrice regarding release of my water connection but no response.As explained above i request you to kindly release water connection at the prior. Regards, Ak Ramesh. 1-11-256/K3, ICICI Bank Lane Bhayanthpuram, Hyderabad 500016...
Complaint comments Read comments Complaint category Other

HMWSSB - Main hole is damaged and drainage water flowing to my house

User
 ombirsinghbhadoria on Dec 5, 2013
I Ombir Singh Bhadoria a resident of Slarjung colony (9-4-86/87) near rta office, Mehdipatnam, my number is 9703132384. There is a very frequent blockage in the drainage system here and there is a very bad situation over here. Main hole is damaged and drainage water flowing to my house and mixing in the water sump. I have lodge the complaint regarding this on 02 Dec 13 at kakatiya nagar office but till now no body has come to resolve the issue, the condintion is become a pathatic. So i request to the authorities to solve this problems at the earliest......
Complaint comments Read comments Complaint category Municipal Corporation

HMWSSB - sewage blockage of premises

User
 syed afzal ali on Nov 22, 2013
my grievance was registered on 10-11-2013 with token no6553 it was not solved but received compliance message. Once again i complaint for the same with token no4569 on 20-11-2013 i hope it will be solved immediately within specified time...
Complaint comments Read comments Complaint category Employees

HMWSSB - WATER PIPELINE NEED TO BE EXTENDED IN THE COLONY LANE

User
 venugopal433 on Nov 20, 2013
Sir I would like to draw the kind attention of the concerned authorities through the column of your esteemed newspaper towards the problem of water pipe line 6" INCH GOVT PIPE LINE(as it ended in center of the colony lane) and supply in Madhavaram nagar colony. Most of the time the taps remain dry due to the distance from the main point of supply(FROM 6" PIPE LINE) as it is far away from the residence . The supply is made only one hour in the afternoon and that to once in three days. Many residents have the same problem due to the distance from the main point of supply . In this...
Complaint comments Read comments Complaint category Government Organizations

HMWSSB - overflow of drainage

User
 natwerdas on Nov 15, 2013
over flow of drainage from the back side of owr house plot no 944, ubilee hills road no 47 .Customer no is 061106305 problem occurs every 15 days. natwer das 9393933747 ....
Complaint comments Read comments Complaint category Municipal Corporation

HMWSSB - ACTION REQUIRED : NO WATER SUPPLY SINCE FROM 2 MONTHS - NEED SUPPORT FROM HMWSSB MANAGEMENT

User
 kotta75 on Nov 9, 2013
Sir,
No drinking water supply for the past TWOmonths. H.NO. 8-3-430/88, New Ambedkar Nagar, Ammeerpet, Hyderabad - 500073 Mobile # 7702711169. Can # 063195408. Please do the needful and also instruct the water releasing staff on priority to look into this concern.

Now for the last 60 days there no water supply even after repeated complaint no action from HMWSSB (Complaint # 1964 and 1969 /others raised on the same issue multiple times) ASAP .Seems the HMWSSB web sitte is not responding for lodging the complaints and customer care every time replying me that they intimated...
Complaint comments Read comments Complaint category Other

HMWSSB - COMPLAIN UPDATED AS RECTIFIED ONLINE AT WEB HMWSSB BUT STILL NOT RECTIFIED

User
 mohdzakiuddin on Oct 31, 2013
RESPECTED SIR PLEASE HE INFORMED THAT MY ON LINE COMPLAIN NO 7349 DATED 20-10-2013 FOR SEWERAGE OVERFLOWS-ON THE ROAD. WAS UPDATED AS RECTIFIED BUT STIIL NO ONE CAME TO TAKE ACTION NOT IT IS 10 DAYS FROM THE REQUESTED COMPLAIN DATE NOW AGAIN I HAD RAISE ANOTHER COMPLAIN NO 7504 ON 31-10-2013 HOPE HMWSSB AUTHORITY WAKE UP AND SEE IMMEDIATELY IN THIS MATTER AS SEWERAGE WATER CONTINUES OVERFLOWING ON ROAD LANE CAUSING HEALTH HAZARD....
Complaint comments Read comments [1] Complaint category Municipal Corporation

HMWSSB - no water from x-days

User
 ahmed sha on Oct 15, 2013
sir, my self mohammed ahmed from erragadda my house number is 8-4-544/74/92, sultan nagar, erragadda, hyderabad-500018.sir we have a problem of water from many days, we also change the pipelines again its repeating same.so, plzzz apply some water to drink we getting many trouble not getting water properly so, plzzz apply some water to drink.....
Complaint comments Read comments Complaint category Municipal Corporation

HMWSSB - bill not receiving/meter reader not coming in regular intervals

User
 subbarao.k on Oct 13, 2013
CAN-614591006. Meter reader not coming in regular intervals, some times he is coming at the end of month(ex:27/28/29th), some times in the first week of the month(ex:2/3/4th), this month not yet taken the reading. Due to this irregularities we r not getting correct bills....
Complaint comments Read comments Complaint category Government Organizations

HMWSSB - CAN NO :613229432; NO WATER SUPPLY FOR THE LAST TWO YEARS :-Reg

User
 narsinghbhansingh.rajaputhra on Sep 25, 2013
my can no is 613229432 H.no 8-5-141/12/8/6 mallikarjuna colony Road no 3,Old Bowenpally Secunderabad. I am not getting water for the last two years i.e from 6/2011. so for I have registered more than 100 (one hundred)complaints to the HMWSSB authorities.i.e complaints registered online (HMWSSB website),and by SMS to the section officer Hasmathpet ,also to the Dy Genaral Manager HMWSSB Kukatpally.and when there is no action by them I have registered complaints by Email to the Managing Director HMWSSB Khairathabad duly explaining the facts and details of all the complaints alredy made to the authorities.But...
Complaint comments Read comments Complaint category Government Organizations

HMWSSB - adjustment of Rs.139500/-.Ref CAN No.264158442

User
 mmfowa on Aug 31, 2013
Ref. File No.2011-9-854 We have enhanced water connection from 25mm to 50mm and paid Rs.11,10,270/ which includes cost of Water Meter and Water Harvesting Pit amounting to Rs.85,000/- and Rs.54,500/-, respectively .Please note that Water meter was purchased and provided by us, secondly Harvesting Pit already exist in our C&D Block. We therefore request you to adjust total amount of Rs..1,39,500/- in our future bills. In this regard, we have already written to you vide our letter dated 8th July 2013and same was duly acknowledged by your Department. For Majestic Mansion Flat Owner"s...
Complaint comments Read comments Complaint category Unauthorized charges

HMWSSB - No water supply since last one month in Tarnaka,Sriven Residency

User
 MukundMad on Aug 25, 2013
Dear Sir, We are not being supplied with water since last one month and our Sriven Residency in Tarnaka, is not supplied despite the surrounding houses houses having enough water supplies. Despite our complaining , we have not received any positive response in this regard. Kindly check the same and do the needful immediately. regards, Mukund.A...
Complaint comments Read comments Complaint category Other

HMWSSB, Hyderabad - NON RECEIPT OF CAN & WATER MONTHLY BILLS

User
 D RAMULU on Jun 20, 2013
RESPECTED SIR/MADAM,
I AM RESIDENT OF H NO 36/222,DEVAMMA BASTI,JADATHGIRIGUTTA,BALANAGAR,HYD-500037 HAD APPLIED FOR NEW WATER CONNECTION. I HAD PAID ALL THE REQUIRED FEES TO YOUR OFFICE VIDE YOUR CASH RECEIPT NO 1973911 DATED 18 DEC 2012. MY NEW WATER CONNCETION NO IS 2012-10-1245. BUT TILL DATE I HAD NOT RECEIVED ANY CAN & WATER BILLS SO FAR. THEREFORE I AM REQUESTING TO YOU KINDLY ISSUE THE CAN & MONTHLY WATER BILLS AT THE EARLIEST. KINDLY DO THE NEEDFUL TO AN EX-SERVICEMAN. THANKING YOU SIR/MADAM.

WITH REGARDS,
D RAMULU,EX-SERVICEMAN
MOB NO-9052564524...
Complaint comments Read comments Complaint category Municipal Corporation

HMWSSB - NO SUPPLY OF WATER

User
 subbarao.k on Apr 20, 2013
I am belongs to KOTHAGUDA, PRASHANTNAGAR colony, MADHAPUR ,SERILINGAMPALLY(mandal) OUR CAN IS 614591006 . NO WATER SUPPLY FOR THE LAST 5 DAYS . PEOPLE IN THIS COLONY SUFFERING DUE NON SUPPLY OF WATER....
Complaint comments Read comments Complaint category Municipal Corporation

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