[Resolved] Home Shop 18 — Lyf flame 3 mobile

smtkamble

Address:	Sangli, Maharashtra, 416416
Website:	www.homeshop18.com

My name is amit kamble, contact no-[protected]. I have purchased lyf flame 3 mobile on home shop 18 website for rs. 3148/- on 18/07/2016 with order no.[protected]. I have returned this product on 29/07/2016 & received confirmation on mail from homeshop 18, but till date i have not received refund from homeshop 18. I have called them several times then also they have not given any positive response. Bank is charging emi for that transaction as it is not cancelled yet. So i am kindly requesting you to do the needful.

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Dec 8, 2016

Complaint marked as Resolved

HomeShop18 customer support has been notified about the posted complaint.

Verified Support

Nov 04, 2016

HomeShop18 Customer Care's response Dear Customer,

Kindly share correct order/suborder number with us so that we can assist you further on this.

Regards,
HomeShop18!

Nov 06, 2016

Updated by smtkamble Kindly note order no.[protected]

Verified Support

Nov 07, 2016

HomeShop18 Customer Care's response Dear Customer,

Thanks for sharing! We'll get back to you with an update shortly.

Regards,
HomeShop18!

Verified Support

Nov 07, 2016

HomeShop18 Customer Care's response Dear Customer,

We would like to inform you that refund has been processed vide transaction id[protected] on dated 07 November 2016. We request you to co-ordinate with your respective bank now regarding same.

Regards,
HomeShop18!