[Resolved]  Home Shop 18 — Never ever purchase anything from HS18

28.05.14: I ordered one Wonderchef Essenza Italiana Induction Dosa Tawa 28cm. Order No[protected]. Sub Order No 79345109. Paid in advance Rs.1, 439/- through credit card. 31.05.14: I received the product in damaged condition. There was no warranty card also. I have reasons to believe that the product did not get damaged during transportation. I believed that the damaged product was shipped knowingly. I immediately complained to their phone number[protected]. I was advised to return the product through Speed-Post. 05.06.14: I returned the product through Speed-Post(EI[protected]IN) incurring an expenditure of Rs.236/-. I informed HomeShop18 Accordingly with full details. 10.06.14: The product was received by the seller. 01.07.14: As of today, after 21 days of the returned goods having been received at their end, I am still waiting for the promised refund of Rs.1, 675/-(Rs.1, 439+Rs.236). The purpose of writing this review is to save other buyers from e-shops like HS18. I request this word to be propagated to all your friends. In today’s age of e-shopping picking-up, it is important that we are fully aware of the existence of such fraud e-shops.
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Aug 14, 2020
Complaint marked as Resolved 
HomeShop18 customer support has been notified about the posted complaint.
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Hi Nirmal,

As per the telephonic conversation, Courier refund cheque will be delivered within 10-11 business days.

Regards,
Homeshop18
Thanks to Consumer Complaints.

I have received refund of my initial amount Rs.1, 439/-.

HS18 has further promised to refund the amount which I spent on returning the damaged product, i.e., Rs.236/- !!

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