Home Shop 18 — Not delivered the product even after a payment.

Address:	Mumbai City, Maharashtra, 400603
Website:	Home shop 18.

We have ordered a Kadwa Chauth Specail product gift for our daughter in law on 18th October 2015 and paid money in advance. They had confirmed that the product would be delivered in 3 to 4 working days. My son and daughter in law are leaving for a trip on 27th morning. We contacted their call center more than ten times but no tangible answer was given. There is no responsible person who can answer our queries. Some how we got to speak to one Mr. Yogesh who promised on 24th that he would make sure to deliver product on that day else the money would be refunded on the same day. What is the use if product ordered by us is of no use and is not received in time. They even gave us way bill and courier details but when we contacted courier firm it was understood that it was their practice to give this but cheat on delivery. I feel this is a fake company and it was our mistake to order. I REQUEST ALL THE BUYERS NOT TO ORDER AND DEAL WITH SUCH A FAKE COMPANY AND TAKE A PAIN. IT IS LIKE BUYING A PAIN BY PAYING MONEY. BE CAREFUL WITH THESE KINDS OF FRAUDS.