[Resolved]  Home Shop 18 — Not returning my defective purchased item

I had purchased bedsheet from homeshop18. Order number 991933731 I was not satisfied with the fabric of that product, so i had returned it. As per homeshop18's return policy, i had sent back their material through dtdc courier ( tracking number H54190700 )from my own money ( rs. 250) on the address provided by homeshop 18 as below 113-A Nand Vihar Colony, Behind Chaudhary hospital, Jattal Road, , Panipet-132103 When the courier delievery boy reached to the address mentioned, he was not able to reach homeshop18 representative. He called us to resolve the problem and i had called homeshop18 number 0120-6189818 To give me a contact number or any representative contact so that the courier boy can reach to them and deliever the product. But homeshop18 people on the phone were not giving me any number, they were not taking back my purchased product, not they were helping that courier boy to reach them and at last my product was undelievered. Homeshop18 has disconnected my call also. They are not accepting back the product. They had not given my money refund to me which is Rs. 674.