Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
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64%
Complaints
3449
Pending
350
Resolved
2012
View all 3449 HomeShop18 reviews & complaints
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Warm greetings from HomeShop18!
We would like to thank you for your feedback and for helping in reflect on the things we haven’t been doing very well. Please do accept our sincere apologies for the inconvenience caused.
At HomeShop18, there is a continuous upward climb for perfection but unfortunately and much to our dismay, on this particular occasion we have failed to live up to the expectations. It is a matter of great pride when we ensure that, day after day, our customers are satisfied at all stages of the online shopping experience! Your feedback has been forwarded to the concerned team and we assure you that we will do all we can in our scope to improve and provide more efficient services!
The relationship and bonding you have shared with us at HomeShop18 is very important to us. It is solely because of good Samaritans like you that we keep growing and learning from our mistakes. You deserve the best on all occasion and words cannot express how sorry we are for having faltered.
If you have any further questions or comments, please do not shy away from sharing them with us.
We would not be able to survive had it not been for the trust, patience and incredible support we receive from you! HomeShop18 will forever be indebted to you.
Regards!
Team HomeShop18